Shelby’s Pest Control

I read all the reviews and I’d like to add another positive one. Jeff has worked at removing the rodent problem on my property without endangering us or our pets. He keeps me informed and meets with me as he checks the bait traps each month. Not an easy fix getting rid of pests but professional help makes a difference. He is polite and respectful.

***Update*** Shelby’s has mailed back our check with a note that says our account has returned to 0.00 owed. It’s appreciated, though seemingly took too much effort to get this response.
We used Shelby’s Pest Control for the 3 ½ years we lived in Chico. The servicing techs mostly did an acceptable job with the current tech being much more professional than the previous who would sometimes skip our backyard. Pest control is not something you want to think about, bills show up and you pay. To that, we were good paying customers. We left Chico the first part of June, 2015, and cancelled the service with not one but two phone calls. This is where our situation went awry. No one seemed to inform the tech who serviced our old home in July with the new owner living there. We then got the bill for the service via mail forward. I called and explained to which they claimed to show no notice of cancellation– frustrating! We have continued to get more bills and threats of credit reporting issues. Seems really classless given we were decent customers for as long as we lived there. During my most recent phone call I was treated as the accused and far from the loyal customer that I was for years. We decided to pay the 55.00 for the service to make this go away– not worth my time anymore. You have choices– choose another service.

LEft note saying they serviced my home which is impossible since gate is locked and dog in yard where bait station is. Called to re-​schedule was met with pathetic, rude non-​service. Fired.

Sean is great. He calls back quickly and has come back late in the day to accommodate our schedule. He is very polite and gives good and honest advice. I appreciate having him as a resource and because of his service would recommend them to anyone. Thank you for everything you have done with us.