Pizza Hut

You had one job, Pizza Hut…
I was staying at the hotel down the street, watching some football, when I decided a pizza might be in order. I don’t normally go for the Pizza Huts of the world, but thought I’d give them a chance. It was a mistake.
I value your time, dear Unilocal reader, so I’ll sum up thusly:
It took an hour and fifteen minutes on a Thursday night for the delivery person to show up with a lukewarm pizza and without the soda I ordered. No apologies, no discounts, no peace-​offering freebies. Just «here it is, like it or not.»
The worst part is: the delivery person knew before leaving the store that they were out of my preferred soda — they made a conscious decision to not care and to not take any small action to rectify the problem.
Should you ever want to order pizza in — where am I? Ah yes, Chillicothe, OH — please please go elsewhere. This Pizza Hut, at least tonight, provides decidedly mediocre food and exceptionally poor service.