Smile Select Dental

Why schedule a client for 10 AM if you can’t see them at the time of the scheduled appointment? Isn’t that the whole point of scheduling a time? They took me back at 10:30. I left at 11:00 with nothing done because I had another appt and who knows how much longer it would have taken. So unprofessional and disappointing. If you can’t see my until 11 then schedule it at 11. It’s not rocket science.

I have been a patient here for many years and have never had a problem until now. I recently had an appointment set for October 31. I got a phone call to reschedule because the hygienist was not going to be available. I rescheduled and then got another phone call to reschedule again for the same reason. I did so. Then I showed up for my appointment set for November 21 at 9:00. When I showed up and signed in they told me the hygienist was not there and all other appointments were cancelled. They never called me to let me know. According to the woman at the front desk, my account said I had the appointment but the appointment log did not have my name! This is very frustrating and disappointing since I had to arrange for my parents to drive an hour to watch my son and I could not be seen! I don’t understand how a dental office has only 1 hygienist to clean teeth! I love the dentist and it’s sad that the people who work here are so irresponsible!

This is the worst place ever. First off they sent an email to my mom telling her she could get a grant to get her mouth fixed, she was in an awful accident that messed everything up. So she does her research on implants and goes to the dentist, they go over the treatment plans. My mom informs them she doesn’t have a lot of money, is on disability and just wants her mouth fixed so she can live normally. They explain everything about the implants, she is very clear on those and agrees to that tx. Then she mentioned a small gap in the front she wanted fixed, this could have been done with a filling or braces. But they tell her those aren’t the best options, so they tell her to get crowns. She thinks they mean a crown replaced ona broken tooth in the back of her mouth. No they meant all 6 of her front teeth. they didn’t tell her this tho. She gets the implants, then returns the next day thinking shes getting her old crown fixed. Instead without a word the other doctor drills down her beautiful perfect front teeth to nothing and place this disgusting paper crap on them temporarily. But they had her look in the mirror and see her teeth are gone before they covered them up. Something she never would have agreed to in a million years. For one she is poor, two she is not vain enough to need fake teeth for the rest of her life and 3 it was a small gap. Who pays over 10k for teeth they already have? Oh yes they charge her nearly 25k in all this work and say the grant. the only reason she came to this office would bring that bill down. It hardly brought the bill down. She didn’t shop around to other dentists, because she was under the impression the grant would cover a lot of the implants. Instead makayla the financial person had racked up her bill so much so that would get the biggest grant, but when you are poor 7k on a 25k bill isn’t much of a grant.
So just do your research and be prepared to deal with a used car saleswoman. my mother should have walked out of the office after that contract, but the woman told her the bill would go down after the grant, she was desperate and in pain and just wanted to get this done. Now she cries every day and cant sleep due to nightmares of her beautiful teeth being ground down to nothing all for a simple gap. I have an orthodontist at gentle dental, i wish my mom had gone to him, he never would have done this, he said I needed teeth removed but I didn’t want them gone and he worked with that and now I have a beautiful straight smile. I will never go to this dentist who basically ruined my mothers life. Always get all the facts and info and take someone with you before you let anyone numb and drill your mouth.

These people are the top in ability and patient care. I never thought I could have a nice smile again, but they did it and for a lot less than other places. Their dentists were much more skilled and personal than other places they have been. They have staff to help explain everything and help you figure out how to afford it. I never had to wait more than a few minutes in their waiting room. They are the best!

Dr.K. has been my dentist for over 20 years. I can’t say enough good things about the treatment I have received. He really cares about his patients and wants to make sure they get the BEST treatment.

After being referred by 1−800-DENTIST I made an appointment. Not sure why they wanted me to go to Chino Hills since I live in Corona. They said I could go to Corona office after getting initial x-​rays in Chino Hills. After sitting there for 30 minutes I ask Paul if they were able to get records from my old dentist. He tells me some bullshit about «no because we are not in the network». Uh hello dumbass that means you don’t take my insurance. Why would I want to be treated by a dentist who doesn’t take my insurance since I only pay $ 25 total for all services?
Thanks for a colossal waste of my time on my only day off.

I started my treatment in January of 2015 still waiting for my partially to be fitted properly it’s October :(I will be finding another dentist.

I must say that I’m very impressed with the quality and care that is given to every patient. Every patient may not leave with tx… but at minimum they leave with the education needed to move forward at their convenience. For some that is huge. I would definitely recommend this practice to friends and family members. Paul N.

Great staff. Quick and friendly. They use all the latest technology so they can get a lot done without the need for lots of returns and waiting. I would definitely recommend them to anyone looking for a dentist in the area.

Extremely friendly staff, very caring and professional. I’m not the biggest fan of dental work, but the dentist here explained everything well and was approachable. I highly recommend Smile Select, they keep me smiling!