Chula Vista Family Health Center

I recently changed providers, so for some reason I was schedule to get a physical done here. The person who scheduled me was friendly and informative. As my appointment was a month away, I kept forgetting to call and let them know I am pregnant and if a physical was something that they still wanted to do. I ended up calling the morning of my appointment (scheduled for the afternoon) and the call center person said she didn’t see why it should be an issue, that she didn’t think my pregnancy would be an issue to have a physical done, to go ahead and show up anyway. I ended up paying for meter parking, I assumed I’d be there a while, so I paid for an hour and a half. It was super full as soon as I walked in. I received my new patient forms to fill out, and was asked to please fill them out asap; which I did. 20 minutes after being there I was called in (wow not bad), the ma/​nurse checked my weight and as soon as she was going to check my blood pressure asks me for the reason why I am there, I inform her that I was scheduled to have a physical done, and I inform her that I am 35 weeks pregnant. In shock she tells me she doesn’t think the doctor that was supposed to see me will be able to see me, because of my condition. I mean I’m already there, and I’m not the type of person to argue, or get upset. So she leaves, leaving the blood pressure cuff on. About 5 minutes an LVN walks in and explains to me the doctor cannot see me, simply because she is not regulated to do prenatal care (which I had already informed them I was receiving). So I say okay, and he reschedules my appointment for August, once baby is born, and I am able to be seen by a «regular» doctor. What a waste of time. He did apologize for the call center staff and told me, they don’t always know, or in other words have the best judgement. Everybody seemed friendly, but at 35 weeks pregnant all I really want to do is rest before the baby gets here, and go out to doctors appointments when it’s actually necessary.

This place is new so its alot cleaner and nicer than the other clinics. The staffs were surprisingly nice and friendly. They were helpful and understanding, and they actually care (I can tell by their gestures and tone of voice).
I walked in and was able to be seen in an hour so the wait isn’t too bad.
The price isn’t as good as I expected ($ 120 for the office visit for a common cold), but hey it could have been worse.
Overall I’m happy with the services and the staff

I’ve been going to this health center for several years and I’ve never had a problem with the staff or with the service. Do they get busy? Yes of course they do… so you can expect to wait just like any other doctors office. But the service they provide has, in my experience, been excellent. I see Dr. Park and he is very thorough, asks questions and takes the time to listen. This is a good facility… and the adjacent parking lot only charges less than 50 cents. If you don’t go in with a «ghetto» attitude they won’t treat you like a «ghetto» patient.

This place is a piece of crap, Some crazy and nasty people work here with lots of attitude which you can feel as soon as you enter. If I was able to give negative stars I would have done that happily.
I went to this place after taking an appointment which I got after rescheduling it multiple times. I went there with a firm belief that I will meet the doctor but guess what thay told me doctor went out somewhere, I was like what do u mean, they made me to sit for at least 40 — 45 minutes. My appointment was as 10:45 am I reached there at 10:30 (possibly), but they never told me the doctor is not present until I asked them at 11:15, I was pissed and they were giving me a smile and saying sorry we can get you some other doctor or reschedule, so I tried to reschedule n they closest date they said was after 3 weeks and that too not sure. I was like W##.
So the output is I wasted my time and I took off that day just for doctor’s appointment and also when I got no explanation of why this happend to me, I was mad n they gave me a smile again (I felt as if they are insulting me).
I left the office and guess what I got a ticket saying my meter got expired. If they would have told me before I would have left with a smile and may be I would have gone back again.
But now I am sure If i go here again they might practice on me, if someone get an heart attack and would go there he will sure be a dead person, n they would give you a smile.
I tried to call their director and talk to him so that he can give me an explanation, he never picked his phone ever and I am sure I would have called him 7 – 8 times and left him a voice mail. He did called me back after a week and left me a voice mail saying to call him back which I did but guess what again he didnt picked, so the same thing repeated 2 times and then a dead silence later.
I urge to all those who is reading this take please take it as an advice, Please dont visit this place. They might kill you and give you an attitude smile.