Everybody was really nice and efficient. The place is great. I real recommend this place.
Gino R.
Évaluation du lieu : 1 Chula Vista, San Diego, CA
Be careful when you go here. My sister has been taking my mother for the 2nd time only to be told that her glasses are not ready. Before they went, over the phone they told my Mom that her glasses were ready she asked the lady. Are you sure there ready. Last time I went you said they were ready and they were not. So please can you verify that they are. The lady replied yes they are. So when my Mom and sister got there for the 2nd time they were not. Also the prices are extremely high. I would think twice about going here. By the way my Mom is still waiting for her glasses
Malykke B.
Évaluation du lieu : 1 San Diego, CA
My brother is disabled and was referred to this optometrist by his primary physician. This optometrist canceled my brother’s appointment at 5PM the day before the scheduled appointment, because«he had a deductible in Medicare.» I did not know what that meant, because I had never experienced this before. They sent me on wild goose chase that included calling his secondary insurance, the primary insurance, and Medicare. Every organization, besides this optometrist, was surprised that he was denied his appointment due to Medicare paperwork. If you are wealthy, they will likely treat you like gold. This office hung up on me, though, when I kept asking someone to explain the deductible process. After talking with Medicare, I decided to file a complaint with the Dept. of Health and Human Services’ Inspector General’s Office, because what happened to my brother should not happen to anyone. I believe they discriminated against him, mainly because of his economic status and that is not right.
Denisse L.
Évaluation du lieu : 5 Chula Vista, CA
I had a great experience at this location! The staff is very friendly and courteous. They don’t just try to rush you out but genuinely care that your needs are being met. I was helped by Gaby who helped me pick out frames I absolutely love!