Dental Expressions of Eastlake

Waste of time and waste of money.
She did some filling and they’re chipping off, and when you ask Dr. Sotto on why are they chipping off she will act like she dont see it or she isn’t aware or she wasn’t the dentist who did it. it’s very sad and frustrating at the same time. Her job is not good, idk if it’s her or if it’s the quality of the material she is using. Will never go back to this office anymore. Waste of my time and waste of money!!! Don’t even trust her with any major treatment coz if her fillings are no good then what more for a major treatment???

I’m angry and sad at the same time
I called this place based on Unilocal reviews. The receptionist is amazing and is great at comforting shaky people. He is not the issue. I had a series of visits to fill cavities and I needed a referral for my root canals. Fast forward, I never got my referral but my FILLINGS are chipping off! To my surprise, not only did Dr. Sotto grounded my molars into stumps, but she put filings OVER tooth decay! Why?
She also began to do a filling near the gum line of one of my back molars, she said «Oh never mind its fine» And never filled that either! The tooth shard she left open in my gum line BROKE OFF and now theres a hole there. I went back to see what was going on, she pretended that she didn’t SEE what I was talking about! WHY? I’m not a dentist and I can see those dark spots clearly. I see that hole in my tooth. I see fillings that covered up tooth decay. Why wasn’t the entire treatment completed? All she did was drill new holes in ONE tooth and covered it with more fillings… she didn’t even bother to acknowledge the hole she put in my molar.
The feeling of being tolerated, as if your existence is bothersome to someone providing a service is an very uncomfortable one. I need a lot of work done. To any dentist I’m a cash cow. However life is hard right now and I’m doing only what my insurance will cover. I had $ 2500 saved for dental work but my car broke down and took up my entire dental savings. To my understanding, dentist get paid per tooth. I just feel as if she used me to get paid from insurance and once she can’t get anything else from them I get cast aside and treated like a pest. I just don’t like that feeling. I wouldn’t wish that on anyone.
And since Dr. Sotto couldn’t SEE whats clearly on the X-​ray, and the spots in my fillings that reflected back at her in dental mirror, I’ve provide PICTURES! I’ve got to live with this while I rebuild my savings and gather the courage to find a new dentist. I’m starting a search in the Los Angeles area. Dentist in the Chula Vista network have completely demolished any trust I was starting to gain.
I won’t pester these women anymore. I’m never going back to this place.

I’m extremely shocked at all these positive reviews since the experience we (my daughter and I) had was anything but that. I took my child for a visit, an she sat in the chair for over an hour. Prior to her visit, I was already told by the insurance what her insurance covered. After th hour or so passed, Dr. Soto came over and began her examine. If I wasn’t so shocked, I probably would have pulled my child right out of the chair. The doctor began talking in her native language and shortly after told me she couldn’t do anything because «our insurance didn’t cover». Well, our insurance does! She said she would call me the next day and recommend me to a doctor and never did. Although I was told where I could’ve reported her, I figured I wouldn’t waste anymore time on her or her office.
I have found a FANTASTIC dentist for myself and my family. Dr. Soto failed my daughter tremendously.

It was the start of the new year and I decided it was time to start taking better care of myself. So I called around the 2^nd of January and decided to scheduled an appointment a week after calling, and I’ve got to tell you, it was one of the best decisions I’ve made all year. Dr. Sotto, Mel, and the other assistant (who’s name escapes me at the moment, sorry!) were not only accommodating but they were friendly and very professional throughout my whole procedure.
Prior to seeing them I haven’t been taking as much care of my teeth as much as I could have. So the dentists had some work to do with me and needless to say they did an excellent job!
Cut to a month after and I’ve been taking care of my teeth like I should have. Or so I though. I’ve brushed too hard and accidentally messed up my gums and my teeth became extremely sensitive due to that. Dr. Sotto was extremely caring and comforting during my second procedure and pretty much cured my teeth a sensitivity, and even informed me that in order to take better care of my teeth that I should use a soft bristle brush. She even went as far as to tell me to bring my dental guard in too, so she can align it perfectly for me!
Overall if I could give this place ten stars I would. Keep up the excellent work Dental Expressions team!

I couldn’t have asked for a better dentist. I came here recently last month, and it was the best experience ever. Everyone who works here are super friendly they’re not pushy like every other dental offices I’ve ever been. Before I came here my old dentist messed up my teeth badly, but no more was I in pain from it. Dr. Sotto helped fix all the problems and I couldn’t have been any happier. Every time on my visit I can now feel more relieved knowing that I’m in good hands. Dr. Sotto and her assistant are the best. They’re gentle and funny when it comes to helping so that you don’t feel uncomfortable. I don’t live close by, but it’s worth the drive. Best dentist place hands down.

Dr. Sotto is my savior! She’s an awesome dentist. She made me feel beautiful again by fixing my teeth real nice. Could not ask for more! Aside from that the clinic is very cozy and clean. Friendly staff, of course! The best!

It’s hard finding a dentist who is passionate about their work as Dr. Sotto. She makes sure everything works out perfect for your teeth. The staff are friendly, uplifting, and fun to be around. I had a root canal done and she took a lot of pride in the work she had done. This is how I would imagine someone who is good at what they do versus someone just trying to seek patients. The painful tooth that had me coming here to begin with feels so smooth and clean. My previous dentist would not come close to the quality of service that Dr. Sotto and her staff provides. What’s even better is that throughout my few visits here they have called to remind me about appointments and are more than willing to accommodate for any needs. I’ve sought out different dental services prior to this one, but I’m glad I went here.

Love my new dentist in Chula Vista! Dr. Sotto is excellent at her craft, and she’s very amiable – same goes for her staff. Nobody likes going to the dentist, but they at Dental Expressions make every visit a very pleasant one. From cleanings to fillings and crowns, they make sure you’re comfortable and they don’t pressure you into getting any unnecessary procedures done. The office is also well-​kept and neatly designed. Highly recommended!

Super friendly! Very attentive staff. Nice office. They are on the second floor. You can either take the elevator up or take the stairs. Parking is super easy, always plenty of spots out front of building. If you have to wait for someone, there are lots of shops close by.

This Dental office is very clean and the location is very convenient. They are very professional in every way possible. Dr Sotto is very sweet and kind. Very thorough in her exams as well as very gentle. I can speak for that because I have jaw issues. She took her time with me and asked me how I was doing through out the cleaning and the fillings. I would highly recommend this dentist to anyone who is deathly afraid of dental procedures because she is so gentle and kind in every kind of way. I will be referring my family and friends to her, so you should check her out to too.

The location is very convenient. The staff are so nice. Dr. Sotto is very good. She will tell you what you need to have a more beautiful smile. She doesn’t add up just to take advantage of your insurance. She explains everything that needs to be done. She gives discount specially to fellow kababayan. It’s really nice to know that you have a fellow kababayan that’s willing to help and that is honest. I convinced my two sons to transfer here for their dental needs. I will keep on referring friends and families to Dr. Sotto. I will definitely keep coming back!