Illusion Dance Hall

I have been to this dance hall for three different events and the common theme is the service has been terrible. The food was ok but the chicken was a little dry during two of the events, The the hall was extremely hot and the projector did not work during two of the events.
The last time we went to the dance hall was Saturday 21 Nov 2015, the chicken was dry, there was no condements at the table, my wife had to ask for salt about 4 times. We were sitting by ghe door so it was a little chilly. We ask for coffee about 4 times which was never brought to us. We finally asked Vicky the planner and she said he coffee would be served with the cake. We talked to our friend who was hosting the event and she said we could have coffee and told Vicky to serve the coffee howeve she did not. The coffe was not served until after 10 pm when the cake was brought out, however they forgot the cream and sugar. We were getting ready to leave when Vicky approached my wife and accused her of starting trouble to which my wife respond I am not starting trouble, your service is bad and someone needs to tell you.
I do not recommend this hall for any event.

This place has no professionalism whatsoever. I have been to 2 different events and both times the service was horrible. They make u wait almost 2 hours before serving you dinner. Then the meal comes with no extra rolls, no flavor/​salt, bland and the soda was super flat. Then when you ask for coffee the woman in charge says the coffee will not be served until the cake comes out. By the time they serve the cake it’s almost 11pm and half the guest are gone! The woman In charge ignores what the main person in charge says (my friends who paid and booked the party) and said there is a schedule in place. They are cheap and do not care once you pay for the venue. I would NEVER book an event here.

AWESOME NIGHT!!!
We had my Sisters XV this past Saturday Aug 1, 2015. And everything was PERFECT the Cake, the camera crew, the tables, the lights, the center pieces. EVERYTHING!
Vicky and her staff did a great job with the decorations for my sisters theme, which was «Under the sea».
The food was delicious with plenty for everyone, the music was great, the bals came out perfect and all of our invites were really really enjoying the night as well as the Quinciañera.
On behalf of our entire family we want to thank you Vicky for giving us a 200% wow service experience in the event that night. We couldn’t have chosen a better place to celebrate it.
Thank you so much for all of your services.
We will gladly recommend you to any one of our friends and family!
Se lo agradecemos mucho. Mitzy y toda la familia nos divertimos muchisimo! Gracias!

From the beginning this experience was that of unpleasant.
Unfortunately the contract was signed and we were left with no choice but to pray and hope to make the best of it.
Contracts are meant to honored, Vickie the owner was unpleasant and conniving.
We booked her largest package. Which meant that she was paid well over $ 8k.
As the process to our daughters XV anera got closer, she made her own amendments to the contract such as the Limo and the photo booth. Not to mention the food since she switched cooks.
The day of the party came, our event was scheduled 5 – 12. We arrived at 4:30 and the venue was not set up to its entirety.
Not to mention how unprofessional Vickie’s attire was. The hall felt like an oven, you couldn’t feel the air conditioner what so ever. We had 220 guests, fanning themselves throughout the night. Our dinner was 2 hours late. The salad was wilted and the dressing, well what dressing?
The chicken plate was horrible! It was baked chicken with mushrooms, side of old green and yellow broccoli, not to mention the no flavor mashed potatoes.
It was an embarrassing experience for our family and guests.
When the slide show came out she claimed she was not responsible for the projector so that our second half of the hall could view it.
When approached with nothing but frustration, she was easily offended and not willing to cooperate. I explained my frustration as a paying customer, I had grandparents and elderly people fanning them selves and she could care less. The fruit table did not come out until about 10 pm. By then my guests had begun to leave as they couldn’t withstand the heat.
Unfortunately it gets worse, an adult guest was sitting and his chair collapsed under him. When approaching her staff and daughter the response was «this never happens kids must of been playing with it».
In dismay I said «absolutely not, he has been sitting in the reserves chair table since his arrival, this is unacceptable»!!! I received no apology only excuses. Thankfully he was not seriously injured.
Thank God my family was able to sustain the heat and horrible treatment from Vickie. This experience was extremely unpleasant and I would not recommend her to anyone. Do your research, but a big hint is her contract!!! She has a makeshift contract. No pricing included. Worse review ever!!!

I would give it negative stars if I could… it was such a horrible experience.
We had Vicky set up an appetizer table at our wedding and the guests complained it was disgusting and dirty. She brought the food in a van, uncovered, which got it dirty… She was rude when confronted and lied to our faces. She was also hired to be a hostess and was super late, was dressed sloppy and handed the guest list and duties to another guest. She was irresponsible and overall we received such bad experience. Definitely DO NOT RECOMMEND!

Meeting Vicki a couple months ago to help me out with #DiscoJuan dance video shoot was amazing!!! She’s a great Dance Instructor, very experience, passionate, well rounded with all styles of dance. She transformed our main front man who had two left feet from the beginning, to someone who can move and groove on the dance floor. Thank you for also taking the time to teach the background dancers those disco moves.
A million Thanks Vicki.