Pump It Up Audio

This place mysteriously closed down several weeks ago… left a few voicemails with no return call. What happened? This place was awesome… :(

The sandwich boy from the shop now harasses me for leaving 1 star review. This is how bad this place is.

Wow been waiting 40 minutes. Don’t answer phone, don’t open on time… how do you do business like this?

I took my new 2014 camaro into the shop to get an alarm.
I was upsold into buying a $ 700 alarm that the owner said they love.
I have a lot of issues with went on here to my car but will keep it short and simple:
I paid 700 for an alarm to be installed in my car, the alarm they installed didn’t work properly so I was told they would uninstall and refund my money. They uninstalled it but never refunded me my money.
So now i have a car with a hacked electrical system, a car that is dirty as all hell and am out $ 700!
Do not go here! I am going to look for a way to legally get this place shut down for taking my money. But in the mean time, don’t go here!!!

Got an auxiliary wire kit installed for my 2005 Tundra. They did a quick and amazing job. I can finally bump off my iPhone. David is the main man at that place and knows how to take care of his customers.

2013 JEEP WRANGLER (SILVER)
WINDOW TINT SERVICE
WORST JOB I’VE EVER SEEN!
I am a return customer, previously had a faulty alarm removed. On this occasion I had the windows to my new Jeep Wrangler tinted. Turned out to be a HORRIBLE EXPERIENCE as the work performed by some second party, was worst then what I would imagine I’d receive if I took my SUV to TJ, and had some slum bag shop do the work. I was promised perfection and received a mickey mouse of a tint job as there were bubbles, dirt specs, trapped lint debris, and even on one window an uneven slanted cut at the top of my window. I took my SUV back and showed the owner the horrible work I received. He called the installers who arrived, took a look at my complaints and only offered every excuse in the book. The owner of Pump It Up Audio had nothing but apologies that were worthless. I kindly stated, «Keep your money, but remove this tint off my SUV!» I was not offered my money back, only lame excuses, and minor credit towards labor for the next job I wanted added to my Jeep. I informed the owner I don’t do business with these types of shops. I have many more modifications to add to my new SUV, but next time I will take my business elsewhere! DO NOT PAY CASH! DO NOT TRUST THIS BUSINESS! AND IF YOU DON’T BELIEVE THIS REVIEW, GO VISIST THE SHOP FOR YOURSELF! Sorry Pump It Up Audio, you lost this customer and I will no longer refer you business! Sincerely Damian, Silver Jeep Wrangler Owner!

Be very sure to know prices for what you’re buying before going here or check it on your phone at the store before buying. Dude there charged me 2X retail for a pair of speakers. Also — beware the stamp they put on invoices and have you sign. It states (in very fine print) that they do not give cash refunds — only store credit. I went back after finding that he charged 2X list and they grudgingly gave me some credit to my plastic — but still «the best he could do» was much higher than the online price for the same pair of speakers. I expect to pay a bit more for goods at a store. They have overhead, etc. But not 2X list! I realize that I should have gone there more informed — but I expected an honest recommendation and honest, reasonable pricing. You’ve been warned.

(En espanol abajo)
Been there in 3 different occasions, the first to install a set of top brand components (FOCAL) that I purchased online for less than he sells he’s cheapest once, second to install an Alpine 5 channels amp and this last one to get everything removed.
The stock speakers get damaged when removed so this time I ask for a set of used or cheep speakers to replace mine, since I was trading in my car and get no value for quality items, his solution was to sell me a package for $ 160 (installed) which make no sense to me at all, so I asked for an estimate just for labor and he said $ 60, because he need it to pull the stereo.
I got two decent set of speakers and twitters for $ 40 and took them to him (a very shot guy, apparently the owner) to do the work, he then come out and said that he needed to made the holes bigger for the replacement twitters so needed to charge $ 25 more for the labor (5 mins tops), once speakers were replaced, he then asked for more to connect them to the stereo!!! go figure! (I guess small people look the world different)
He end up charging me $ 100 for the same job that he personally quote at $ 60! and they do it incomplete.
The point here is for you to be aware! if he is willing to screw a repeating customer, imagine what he will do to a first timer? take your business to another retailer and share your experience. I loose money here so you can save yours, if not, what’s the point?
By the way:
Do you think that they pull out all the cables? nope, I end up doing it myself!
Do you think that they vacuumed the car to remove debris made? Nope! unless you want to pay more!
Does his short marketing sight allow him to understand that if I am taking my equipment out of a car because I am selling it, it will only make common sense that I will install it back in my new ride? Nope, he is one of those make a quick buck kind of guys.

And yes, I understood my lesson. it is my fault for going back to the same place that do a poor job since the first time. One of the doors was left disconnected, so it only work from the outside, and the twitters never get all the way in, they miscalculate the hole placement!
Spanish Version:
Aguas con el pelón chaparro (no es albur) si no le compras las cosas a el (vende caro) y solo vas a que te instale, te jode con la feria de un modo u otro. muy poco profesional, ya que te tiene a mitad, empieza a aumentarte los costos del presupuesto que te dio originalmente. Es una de esas personas que te engancha dándote un buen precio y te jode cada que puede con mas y mas.
Le vale gorro si regresas o no, lo que le interesa es sacarte lo mas que pueda de dinero mientras te tiene ahí.
El sabe el trabajo y las piezas que va a necesitar en cada instalación, pues ha hecho varias, pero cuando te cotiza, se hace guey y te cotiza lo básico y ya que te tiene ahí, te sale con, vas a necesitar esto y lo otro y eso te cuesta tanto y si comparas los precios que te da con los que puedes conseguir en Amazon o ebay, te puedes dar cuenta de que te esta cobrando 2 o mas veces su valor.
Ya me jodio a mi, espero que esto te sirva para que no te joda ese pelon chiquito a ti!
Suerte!

had a basic aftermarket stereo installed in 10 minutes for $ 35. That included the labor and wiring harness, clips, etc.
Guy was nice, mellow and quick service. Even the other person on the phone was polite and answered my questions well.
Had another quote for three times the price with less availability.
I would recommend these guys for anything basic and I am sure they can do all kinds of advanced work too.

These guys seem pretty decent. I took my van into them to have the team clean the factory Cd player. One of the guys came out with one of those disc cleaning kits you can buy at Best Buy for $ 10. It didn’t work so he told me to come back with $ 35 and he’d open it up. Came back two weeks later and they helped me pull it out without charging me any install fees just an extra $ 10 to clean the inside of the radio. I wanted to keep the factory stereo working so I could sell the car so overall the guys at Pump it Up were professional and didn’t try to hustle me out of more money like some of the other shops around town.