Rays Car Care

Great and quick service, highly professional will definitely do repeat business here for car repairs.

Fantastic service, honest, and reasonable prices. We just moved out of Chula Vista, and I’m sad we will need to find a new mechanic because a good trustworthy mechanic is so hard to find!

Not nice place, Bad customer service and never finish on time.
I took my car to Ray to check it and he just say you have a vibration in your car is gonna cost you $ 550 to fix it. And I said ok whenever I have money I’ll be back. And I took my car after he checked it I find the air page light is ON.
After couple of weeks I took the car and paid the $ 550 and he fix it, but the Vibration didn’t go away 100% he just made it slow and when I went back he said it’s an old car and it will never be 100% no vibration. It’s funny coz he knew from the beginning that it’s old car.
And I went back 1 more time so he fix the air page light and he couldn’t and he said you have to go somewhere else. It’s really bad service and funny. I’ll never go there again.

when I first came to this shop, service was good… as time passed their service started to go down hill, had my engine replaced, but it was a sh** job… my car was reeking of gas, people would stop and tell me my car has a heavy smell of gas and i should not drive it. also had my ac compressor replaced with another used one which cost $ 450… the ac still doesnt work, i have been going back and forth with Ray, but it seems every time i leave my car to get fixed, it gets more fu**ed up… SCAM… not an honest person… on his poster of list of things he repairs, on the bottom of the list, it reads, «bible service… free» or something like that… he needs to remove that… dont go here. i had to stop… his mechanics are more of parts changers than real mechanics… should ask if his shop and or mechanics are ASE certified… again… DONT GO HERE.

Daphne w’s post is hilarious. she doesn’t know that in order too look at the clutch you have to remove a transmission. how do you look at a sliced piece of ham in a sandwich that is already in between two pieces of bread with mayo… you have to open it up. it’s common sense to a mechanic, I can see why she is whining, cuz she thought you just wave a magic wand over the clutch area and everything is good, «she also states her friend took the car back after a few months and mr ray took the transmission out, transmissions do go out, especially when you dump the clutch a lot. anyways, I burned my clutch at the drag races one day (550 hp 427 big block)…had a jack and a ⁹⁄₁₆ socket… removed the transmission and reinstalled an old clutch at the races and drove it home, but that’s cuz I know what I’m doing.

Quite simply the best place around. Always a pleasure dealing with Ray I never would pay a different mechanic as long as Ray is around. No need to shop around their prices will always be the lowest.

Rays car care offers competitive pricing with an honest and friendly staff. Ray will always shoot you straight and won’t try to sell you on a repair that is not needed.
I have had two different vehicles that I have had services at rays that they have done quality work at the right price. They repaired a blown head gasket on a Nissan Altima and replaced a water pump on a Toyota RAV4. Both were completed without further problems and was charged a fair price.
I would recommend rays car care to anyone.

Had a leak in my coolant tank. Called in the morning and was there for maybe 2 hours. Thank you Ray for taking me in and fixing my vehicle. You guys never disappoint. See you for my next oil change!

I won’t take my car anywhere else! My family has been taking our cars to Ray’s for well over 20 yrs now and we are never disappointed. When my husband convinced me to take my car to «his guy» I was sorely disappointed and vowed never to stray again. Honest, great prices, quick service. Like another reviewer said, best kept secret in town.

Both time we’ve taken our vehicle here for repairs have been good experiences. Accurate, quick, and friendly service. The prices are quite competitive with other shops.

Such honest, friendly service! No fuss, they just fixed my mom’s car for a fair price.

It’s shops like these that give the like a bad reputation. I believe Rays Car Care is the WORST car repair shop and I HIGHLY advise against going here for the following reasons:
1) It seems as if they lie try to manipulate people into making unnecessary and expensive repairs. See number 3 for further details.
2) They perform services on your vehicle without prior authorization. See number 3 for further details.
3) They hold your car hostage until you pay for the services that you do not authorize. A friend recently took a vehicle here to have the clutch repaired; it was replaced but he had to take it back a few months later to have it looked at again. After Ray called to confirm that the clutch needed more repair, our friend gave him the okay to work on it. The next day, he received another call from Ray stating that it wasn’t the clutch after all but the transmission. Our friend declined the transmission repair and asked for the car back. In response, Ray stated that he would have to charge a fee to have the transmission put back in. The problem with this is that Ray was never authorized to remove the transmission in the first place. — He called after the fact. My friend didn’t even authorize the diagnostic! It was taken in specifically for a clutch repair.
Ray refused to give the vehicle back until he received payment. After three weeks of trying to reason with him, our friend finally went and just demanded it. On top of trying to charge to put the transmission back in, he tried to finagle other bogus charges such as storage fees although the car was held against his will and parked in a lot that wasn’t even owned by Ray.
My friend eventually got the vehicle back without the transmission put back in… Ray had his mechanics put it in the back of a SUV and it was taken to another mechanic.
4) I believe they use cheap parts and although they come with warranty, Ray will charge you over and over again for labor. We had the radiator for one of our vehicles replaced by Ray for a total of three times before we took it somewhere else.
5) It seems as if the job is never done right the first time.
6) It seems as if they are dishonest and unprofessional.
Why we kept going back? Because initially, we thought he was cheaper than most (in the long run, he’s more expensive), and because we had to go back due to faulty repairs.
We will be contacting the Better Business Bureau as well as the State Bureau of Automotive Repair to file a formal complaint.
Shame on you, Ray.

Got tired of going to the expensive car dealerships and retail/​auto repair stores that do mediocre to poor work. Came across this business here in Unilocal and read all of the reviews. Since all but one were positive, I figure I’d give this place a try. I met the owner Ray and told him my service needs for my Toyota Tundra — brakes and oil change. Boy was I blown away! The estimate and final cost was approximately one third to one half less than what I would’ve paid at a dealership or retail/​auto repair store. Best of all it took only 1.5 hours to do the total work — from test drive/​inspection to maintenance to final drive and inspection. At a dealership or retail/​auto repair store my vehicle would be there anywhere from half to a full day. Look, if you’re looking for a no frills, inexpensive, quality auto repair place Ray’s Car Care is where you need to go. I’m already going back in a couple of days to get my wife’s car an oil change (about $ 12 – 13 depending on vehicle). Guess that means Ray and his crew are my new mechanics. As a US Navy veteran, I’m happy to say Ray is also retired US Navy. Plus Ray is one of the nicest people you will meet. By the way, this is not a fake review; I’m a first time customer who took a chance on this business because of the positive Unilocal reviews and I can honestly say that I will be a repeat customer from here on out. Good luck to all you fellow customers in finding a good auto repair business and hope that you will at least consider this place and give it a try.

My mom took her car to a different place and they told her she needed to replace her brakes asap. She took her car to Rays Car Care for a second opinion, due to the positive Unilocal reviews. He was honest and said they were only 50% worn. Since then I took my car there and I am happy with the service.

I came here before to get our breaks done because it was way cheaper than pep boys or any of the other places near where I live. They did great work! My starter in my car was starting to go out, so again I decided to come back and get my work done here.
Again they did good work and it wasn’t that expensive. I also decided to get my oil change done on my other car while I was here. This place is the best kept secret around as far as auto mechanic s go. If you need to get your car looked at this is the place to go.

Ray is the most honest Mechanic I know. My family takes our Mitsubishi, BMW, and Mercedes here and couldn’t be happier with the service! When My clutch went out I towed my Car to Ray’s and he had it up and running again on the same day.
It’s great to have a fair Mechanic I can trust.

LOVE Ray! Nicest guy in the world, and he won’t do you wrong on car service. He gets you good deals, and he’s a person you can trust! Location is a little tricky, but worth it!

Ray was an amazing businessman and an honest mechanic! I needed to get my headlights reinstalled as I had purchased new assemblies to replace my fogged stock lights. He did it for the lowest price I ever heard of and assured me with confidence that it would be done well. It only took a few hours and my car was ready to go and the job was exceptionally done! I

Great job! I’ll definitely go back. My son’s 2000 Eclipse was leaking like a sieve, and I was told by another mechanic that it would need front & rear engine seals. Ray put it up & determined it only needed the front (HUGE savings), but recommended other repairs that I agreed were LONG overdue & would cost less while the front cover was off (timing belt, water pump, and cam seals). I had similar work done to another of my cars by another mechanic & I bet I saved 25−30% with Ray. He also told me that the distributor shaft seal was leaking «a very little bit», but recommended not to spend the money — huh?!? — a mechanic recommending NOT to do work?
This place would be a miracle to find without GPS, and «suite 13» is a bay in the back of a strip building housing everything from wrought iron shops, to body shops, to auto repair. Can’t judge a book by it’s cover.

Finally a mechanic with integrity. Ray provides quality service at quality prices. He has done an excellent job at building a strong reputation for fairness. He guarantees his work which is a plus for any auto shop. I’ll definitely be back.