Synergy Specialists Medical Group

Long ass wait even with appointment. Was told I could come in early because of a cancellation but it’s been an hour since my original appointment

VERY FRUSTRATED & DISAPPOINTED!!! I was referred to Dr. Downing by my primary for some ongoing wrist pain I’ve been having after injuring my wrist in a kickboxing class. I was looking forward to meeting with an ortho who specializes in upper extremities since my wrist has been an ongoing issue for a long time due to an old injury. Unfortunately I’ve been denied the opportunity to see him twice. I scheduled my first appointment only to have them call and cancel because he needed to perform surgery that day. I rescheduled for a week later. My new appointment was confirmed the day prior and the morning of the appointment I arrived to his office only to be told by the front desk that Dr. Downing won’t be in until 11am that day (even though my check-​in time was for 8:30). I’d already taken time off work and drove down to Chula Vista only to have it be cancelled upon my arrival due to him needing to be in the hospital that morning. TWICE my appointment has been cancelled. Needless to say, I’m not impressed and this doctor needs to work on his scheduling. Sounds like maybe he is spreading himself too thin. Not sure if I’ll attempt to reschedule again, I may just ask my primary for a new ortho recommendation.

I am never coming back to this place.
The receptionist had me get there 30 minutes early for paperwork to see Dr. Downing and I still had to wait 2 and a half hours on top of that to see him. When I saw him he was rushing and clearly trying to move onto the next patient it was quite annoying. My next appt was an improvement… I only had to wait 2 hours to see Dr Downing for 5 minutes. I felt like my time did not matter to them and they made that clear by making me wait so long.
If you like sitting in waiting rooms for at least an hour and then sitting in the patients room for an hour as well then this place will be great for you. Everyone else… you have been warned.

My family has dealt with this office 2 times in the past 6 months. My daughter had knee surgery in september with Dr. Selecky and I had carpal tunnel 0surgery in both hands two weeks ago with Dr. Downing.
Both of our experiences were amazing! I am the owner of a small cookie business & wanted to miss as little work as possible. 3 days after carpal tunnel surgery in BOTH hands I was baking an order of cookies and 2 cakes! Even though my hands were sore, which had been thoroughly explained to me by Dr. Downing, I was able to keep baking and did not have to miss any orders. People thought I was crazy for doing both hands at once, but I am so glad I did! If you have any injuries I highly recommend Synergy and Dr. Downing! I cannot speak highly enough about him, his abilities as a surgeon and his thorough explanation of what to expect!