Great customer service! Wonderful staff! Very clean, up to date office and dental equipment! New techniques!
Carrie H.
Évaluation du lieu : 5 Cibolo, TX
Our experience with embrace(get it-em brace hehe) started when we were at our normal dentist, Olympia Hills off Pat Booker. Dr. Gonzalez had nothing but stellar things to say about Dr. K as she called her. We called to set up the consult and our phone call was greeted by a very friendly voice of Chuck who helped get us scheduled. Everyone is so nice, **I should have gone into orthodontics, everyone is so happy here** We came in for the consult and were greeted with water and an awesome check-in experience. Vickie took us on a tour of the whole office which is state of the art, well organized, and beautiful. She helped us with a basic run-down of the experience as well as a little of her personal testimony about braces in general. Both were very helpful as we were clueless. We waited just a bit for Dr. K as she is working in Stone Oak as well for now. Both Vickie and Chuck were talkative and made us feel at home. Dr. K arrived and talked us through the options. She was so thorough and was making us feel understood. She allowed us to schedule the very next week and in order to save time, allowed us to do the pre-braces checklist for pictures and place spacers before we left to save us time. We are at the appointment now to place the braces. They have a variety of payment options to include: CareCredit, an in-house payment plan with down payment, and a percentage off of the total if paid in full. Not sure if this is a promotion but either way, great options. They do take Tricare and are considered in-network which is always a plus. Now for the amenities, I posted pictures which do it no justice but the facility has a brushing station, game room with free Pacman and a charging station for devices. Their medical equipment is top of line. NOGOOPYMOLDS! They use 3D imaging and it’s amazing to be able to see the potential end product. Their X-ray machine is new and very quick. I can’t say enough about this place and its staff. We are so lucky to have found them while we are here. Highly Recommend!
Neely C.
Évaluation du lieu : 5 San Antonio, TX
I just want to thank Dr. K and her team for doing such a wonderful job on my son’s braces! She is very professional and is very passionate about her job. I recommend Dr. K to all of my friends and family. If you are looking for an orthodontist that will listen to all of your needs, questions and concerns then she is your Doctor!
Chris M.
Évaluation du lieu : 5 Converse, TX
Very pleased with embrace orthodontics! The staff is very helpful and the office is extremely nice. Definitely a place that takes pride in what they do! I will be getting work done after I return back from my deployment! Btw, the staff is very knowledgable about Tricare! Very close to Randolph!