Called on Friday after previous company failed to deliver. They called back and fit me in on Saturday. Tim took time to understand my situation and give me a good price. Then the technician who came out exhibited outstanding customer service. He was professional, courteous and efficient. I would call these guys again in a heartbeat.
James H.
Évaluation du lieu : 1 San Antonio, TX
I never write reviews but these guys were so bad I had to make an account just so they don’t do what they did to us we have an old house that backs up to the woods so bugs and rodents happen well Russian cockroaches were swarming inside and mice outside we tried taking care of it not being one to call pest control but finally had enough and found a deal on amazon for these guys after purchasing the package had to pay them 200 dollars to get them rolling they forgot chemicals because they said it was a bad roach problem they needed mister to fog house ok cool next time we left for 5 hours so they said they fogged it but didn’t address mice at all said they would call for next appointment 10 days later never called we had to call and pester them to come back because we were still seeing alot of roaches everywhere and they hadn’t addressed the mice problem they said they were sending owner of company and here is where things go from bad customer experience to criminal this guy showed up broke my backyard gate didn’t treat anything at all and said he was going to have our house condemned but was going to be a nice guy and give us time to Clean up the mess back there my dad had a fire wood pile they had nested in during the summer and a list of other things we needed to do in an email he was going to send that night never got that email by the way and never heard from them again we addressed all issues he mentioned that weekend but after that but after he left my wife was crying and calling me at work worried our kids and us were going to be homeless I’m sorry this company in my opinion took on a job that they didn’t want to follow through on and used scare tactics to get out of their obligation to provide services we ended up buying some stuff at the store and doing it ourself this has ruined any chance I have of ever using a pest service again
Crystal G.
Évaluation du lieu : 5 San Antonio, TX
I had a wonderful experience with Mayday! When I first moved to Cibolo, I posted looking for recommendations on a pest control service. Tim Bird, the owner of Mayday, contacted me personally to welcome me to the city and to offer his company’s services. Tim personally came out to my house set up my account, walk me through what pests to expect from this part of town, and to make sure my questions were all answered. His technician was friendly, yet professional and thoroughly took care of my house. The price is reasonable and the service is outstanding. I completely reccomend Mayday Pest Control for all your needs in Cibolo!