Food was great customer service horrible, hours st the time waiting for service. Every time we ran out of coffee we had to call for service. Over an hour to get our food, we had to go up to the front desk to ask for our waitress. I asked the manager to change waitress and it didn’t happen. She seemed like she was forced to work here. The stars go to the food because the service was a great disappointment, never came to ask if we needed anything despite complaining to management.
Samantha F.
Évaluation du lieu : 3 Berwyn, IL
The food is good. What you would expect from any ihop. The place is pretty clean and family friendly. But some of the staff is plain rude. This place is the closest breakfast place to go after work at 7am so a couple co workers and i go cause we’re starving. The hostess is always in a blah mood and the the cashier lady just tossed and ny card when giving it back and gave me a dirty look. I thought it was a one time thing but everytime shes there shes always rude. I would complain to the manager but all i really want to do after stuffing my face is go home and sleep. I seriously hope managment talks to all their employees about being more friendly with customers.
Katherine P.
Évaluation du lieu : 1 Willowbrook, IL
With the exception of the food, serivce was between bad and mediocre. When in early so seating was available but waitress took a while to take our orders, didn’t check in through out the service, we didn’t even get refills on water!!! At check out cashier was cheqing gum didn’t ask how everything was. My sister made a comment saying does anyone greet around here and cashier and manager completely ignored her. Overall bad service. There are more ihops around don’t waste time coming to a rude environment
Jackie M.
Évaluation du lieu : 2 Cicero, IL
I live this place especially when you and your wife or husband wana b sneeky and just go the too of you
Señorita Rodrigue Z.
Évaluation du lieu : 4 Chicago, IL
IHOP get a bad rap, but this place is pretty good, considering where its located. You will wait 30min or more if you show up anytime after 9am on weekend, GUARANTEED. My eggs are always made just how I want it, scrambled easy. I also order DANISHCREPES, which arent on the menu n the waistaff ALWAYS makes it for me. Double plus for them having to input it into the computer system, since this isnt on their«menu». The coffee is weak, I usually think coffee is wayy too strong, but this coffee is weak. Waitstaff is friendly, considering the amount of children n chaos that goes on. It is always clean and THEIRBATHROOMSARECLEAN!!! Parking is available as well as behind the building and at the sides. At times, I take my breakfast to go, and the packaging isnt all great but its not too bad.
Julio L.
Évaluation du lieu : 4 Chicago, IL
Very consistent with their food. What I loved the most was how fast they kept the line moving.
Yolanda T.
Évaluation du lieu : 5 Bellwood, IL
Before I eat at a restaurant for the first time, I always check Unilocal for the reviews. It was cold and raining outside but it was crazy crowded! We had a difficult time finding a parking spot, and I was skeptical. We waited about 20 to 30 minutes for the table, but I was ok with that because it was crazy crowded and busy. But they were calling names back to back. They were really put together despite the crowd. Our waiter’s name was Perfecto. Once we placed the order, the drinks came out 2 minutes later. 5 minutes, the manager, not Perfecto, came out with the food. 5 minutes. That was FAST! Perfecto came out with my omelette. All of the food was hot and delicious! Everybody works together as a team here, that’s what makes this restaurant good. Good food, fast service. You can’t beat that! I will definetly be coming back!
Rubi R.
Évaluation du lieu : 5 Chicago, IL
Love this iHop! I always get the best service possible, and the food is always DELICIOUS! The servers are always so well mannered and fun. They make the experience all the much better. I’m always seated right as I enter the door, and I’m always checked on as much as a customer should be. I’ve never had a problem with the food. It is always cooked to perfection.
Anthony U.
Évaluation du lieu : 5 Chicago, IL
Initially we were concerned about stopping here. First it’s an IHOP and they aren’t always known for fantastic food or service. Second was that the parking lot was overflowing to behind the building and the lot across the back drive making us assume there was a wait for tables and service would be slow. We were pleasantly surprised that both were incorrect assumptions. The first thing I noticed was the size of the seating area. Next was that there were employees all over seating customers, waiting tables, bussing tables, delivering food, and a manager that looked to be conducting his employee orchestra. I was impressed and that rarely happens. We were seated at a booth near the back. Our waitress Nicole was fast to introduce herself and collected drink orders. She returned with one hot tea(super hot water, great!) and a Mt Dew(Pepsi soft drinks) and we ordered our meals. The food was ready fast, hot, well presented, and with a great smile. This place is exceeding every expectation. My Berry Berry French Toast with eggs and bacon was perfect. They use medium size eggs and at home I use XL eggs but that would be the only negative observation. It was all cooked to perfection. My dining partner ordered Swedish Crepes that come with lingonberry sauce and lingonberry butter. The right eggy mix and tart berries. Another home run. The rest rooms were both spotless and that came as a surprise considering the number of customers dining here. I guess each of the 3,000 or so employees each was on top of their tasks. We spoke to the manager to congratulate him on a fine operating restaurant. While we had a slightly difficult time understanding him we could tell by his smile that he respected us and his employees. Do not avoid eating here because you may think it’s just another IHOP. This place is worth a stop at any time of day.
Marquita W.
Évaluation du lieu : 5 Near North Side, Chicago, IL
Came here for lunch with a friend. Our waiter Margo or Marco was nice and fast with our drinks and order. Kept coming over asking if we were fine and needed anything. What really impressed me that brought more napkins. The Orange mimosa was delicious. I had the Sirloin steak tip dinner, it was ok my friend had the cheese cake pancakes that looked very delicious. The place wasnt crowded, it was comfortable but a little chilly. I wouldn’t mind coming to this ihop again.
Richelle M.
Évaluation du lieu : 5 Chicago, IL
Our server Stephanie was very friendly and fast. The food was surprisingly fast. THANKS! :-)
Lupe B.
Évaluation du lieu : 2 Chicago, IL
This is an ihop. That should sum it up. Nothing amazing typical chain restaurant. Pretty clean, fast and cheap.
Marcia T.
Évaluation du lieu : 1 Chicago, IL
As much as I want to like IHOP… I really don’t…last time I was here was a few months ago… and service wasn’t good at all… waitress kept forgeting the basic things(utensils…napkins etc) and didn’t even apologize when reminded for the 3rd time… food to me here has never been that good to actually return… no so I won’t come back again… now I see why it only has 2 reviews… lol
Katrina H.
Évaluation du lieu : 2 Chicago, IL
there were about 10 employees and about 4 customers. Why was this place extremely SLOWWWW ?? Our server was nice but incompetent. He couldn’t possibly have a job in an upscale eatery. Very Slow. The food was just OK. nothing to scream about. thank goodness we only went here in a rush but it’s not something that my family wakes up wanting to go and get. I will not be going here again if I didn’t have to.
Amy L.
Évaluation du lieu : 4 Chicago, IL
It’s a monster a mash… «THEMONSTERMASH»… Came here on Halloween and it was interesting to see all the servers dressed up in various costumes. I saw Harry Potter pouring coffee, my japanese kimono waitress asking for my order and a person dressed up as pieces of bacon cleaning up tables.(I think the my waitress was nervous because she was dressed up as an asian style and maybe she thought she offended me?) Overall, It was a quite interesting bunch to look at indeed. Wait was about 15 minutes give or take, but this particular day was super packed. It was families out the door and cans of sardines in the waiting room. But how they manage to call our names in 15 minutes is beyond me. I guess service was prompt and fast. Yes, I kinda like that… Mucho Bueno! Even though it was Sunday, Halloween and packed, it didn’t ruin my time nor did I feel rushed. Also, it was nice and warm… The way I like it. I hate it when any restaurant is cold and I cannot enjoy my food. Food was good, I had a bacon cheeseburger and it hit the spot. The bun nice and toasty with all the seasoning. Alas, they did not have fresh fruit for my side and the soup I ordered did not hit the spot. But all in all, I had a great Breakfast on Halloween. Side note: I love how this place always give you a heaping of blueberries or strawberries with your pancakes… no dinky dollop… Screw that! My favorite character of all was the pimp with his hat and pimp cane… He’s totally poppin’ the look! Question is now, where are his prostitutes?