Lt Nails

I got here on a Tuesday at 6:58pm for he first time looking forward to a pedicure ALL DAY… And saw that they closed at 7pm… Disappointed thought I’d still try asking, they said of course, I even asked if I could soak my feet and extra 15min as it’s been a while since my last pedicure… No problem! Any requests they catered to me. They have a good selection of OPI, china glaze, and Orly. The vicinity is fairly clean compared to mode Cicero «Asian» nail salons, and very hygenic. I will say the massage was a little weak, but like I said they cater to your needs and I asked for him to go more rough. For a quickie, $ 20 pedicure I recommend this place! But it’s also no «high end spa»

7−11−14 I drove over an hour to LT Nails to have Quinn to do my nails. She has done my nails for 15 years. I was next in line and then another lady. Once she finished up with her current client she yells at another tech to do my pedicure. This is after waiting there for 2 hours. She then proceeded to work on the other ladies nails. After the pedicure she expected me to sit and wait for an additional hour for a touch up on my nails. I advised her that I was leaving w/​o a touch up she stated then tomorrow. She was advised this would be my last time I’d frequent their establishment. It appears that customer service is in reverse. Nail shops are a dime a dozen. LT Nails need to get it together or have a seminar in customer service.

Stopped in without an appt. Was greeted by a woman that was towards the back of the salon… after she took out her earphones. Seems it was asking too much for her to get up and walk to the front. Told her I needed a mani/​pedi. She said «pick out a color». I had to guess where to go after that. The girl that did my nails was nice enough, but her work was not great. No massage, sloppy on the polish. I asked her if she thought my nails were dry enough to leave… after I was able to get her attention off of her phone. They all seemed more interested in something on their computer/​phone than helping the client. Seems I was disturbing all of them. I would not go back… unwelcoming and unprofessional.