4WeHelp Cincinnati Movers

After a major snowstorm last night that hit Cincinnati, I called to reschedule my movers who were supposed to move my storage tomorrow. I live out of town and based on this, explained I need to come back in March or April and I would reschedule the date right now so there were no worries. The woman told me she talked to the owner and they were still going to charge me a $ 50 deposit fee even though I was willing to provide a date of rescheduling. Under the circumstances, since Cincinnati was dumped with so much snow today and there are winter storm warnings everywhere, I can’t understand why they wouldn’t want to work with me. They said it was because i didn’t give them a 48 hour notice but the snow didn’t arrive until last night!!! I then asked what their policy on weather was and i was told that they would not charge me the $ 50 unless there was a «snow emergency» and she said this didn’t qualify. Well all the schools are closing early and they are telling everyone not to be on the roads. I asked to have the owner, John call me and I will see if he cares enough about an upset customer to do so and work with me. I’m not sure why they would want to upset a customer and now have a review like this about them being written over $ 50 and under these severe weather circumstances? If i owned a company, i would certainly show more flexibility under the circumstances. Anyway, I’m planning on writing one more review in the next 48 hours with the outcome.

Overall they did a pretty decent job. They were very late in their arrival. I was told they would beat my place at 8 am, I didn’t receive a call from them until 9:45 saying they were running late and that they would be there between 11 – 12. They called again at 11:30 saying the movers were 30 minutes away, and they finally arrived at 12:30. They said I misunderstood the quoted arrival time and that they meant to say they would arrive sometime between 8 – 12, even if that is true, they still missed a 4 hour window and when you are moving, wasted time adds up.
Once we got to the new place the crew seemed a little rushed to get out of here and did not offer to reposition any of the furniture or really give me time to check everything for damage. They were one of the cheaper companies in the area and I guess you get what you pay for.
Added — After getting a chance to look over all of my furniture I’ve noticed a pretty large number of scratches and dings in my furniture. Definitely will not use this company again.

2+ years (and 200+ unquestioned reviews) after detailing my experience with 4WeHelp, this company has the gall to respond with these scathing accusations. They state that I used a false name and address when making my request, insinuating that I was trying to ‘scam’ them. This is the most egregious attempt at damage control that I have ever seen from a company.
I was actually just shocked to find out that they are still in business. Interestingly, I shared this story with friends over the weekend and heard similar remarks from everyone at the table. The consensus seems clear… 4WeHelp Movers is only there to help themselves and will hastily remind you that they don’t need or even want your business.
Be careful what you ask for… if you don’t appreciate your customers, you’ll eventually realize that they are now the customers of your competition. Proceed with caution on this one, or risk being called a liar by the company. You just might have to wait a couple years to get their response.

4WeHelp was great with my small move. They were professional, courteous, and efficient. The only pain point for my move was the quoting/​booking process. It was a little hard to get in touch with them by phone at first, but once I did, their staff was very helpful. They went above and beyond my expectations and, despite not having the lowest hourly rate, I feel that I got a great value. There were no hidden fees, they were fairly easy to work with, and did a great job. I plan to use them for my next move.

Great job by Phil and crew both days. On time and on budget!

These guys were fast and worked hard the whole time. That day we only had some misc. items and a bedroom set to move. The problem was they dented my bed frame and scratched the dresser and night stands by placing boxes on top. When I filed a claim for repairs it was denied. The reasons were: Customer states that much of the damage was done by the placement of boxes the customer had provided, The customer provided the truck and moving blankets. As we provided labor only, the items were not in our custody for the entire move and we were not responsible for insuring adequate materials to protect them. Needless to say I was very disappointed to be blamed for the damage to my furniture when I never touched the items. I would not recommend these people to anybody.

What a great moving experience!
We moved back in July. We were just moving a few blocks, but the terrible thing is you STILL have to pack and move everything, no matter how far you go. We had some issues with our closing being delayed, so the whole thing was even more stressful that it normally would have been. I wanted to get movers because I thought my husband had been moving things for days, and I didn’t want him to move the really heavy stuff by himself, or rope our friends into doing that.
4WeHelp movers has a few options of how to move, you can choose two or three movers and several different sizes of trucks. I highly recommend you get the three guys, they told me they prefer that so they can rotate through the heavy stuff. These guys were very strong, very fast, and so courteous! My previous moving experience was so bad, and this one was so good-​I find myself trying to think of other things I need to move so I can call them.
I highly recommend these guys! They seemed to be very competitive in price as well.

I recently moved from a third floor walk-​up apartment to a house. I hired 4WeHelp Movers to move my big furniture. The two young men who moved me were very nice and helpful. They were fast and efficient. The price was very reasonable, and they were careful with my belongings. I would recommend 4WeHelp to anyone moving in the Cincinnati area!

I checked out 4WeHelp moving company’s website and called them to get a quote for a move. The man I spoke to was very pleasant, efficient yet very thorough, and professional. What I liked was their emphasis on being green movers, not having an additional fuel or mileage charge (just a flat fee per hour), and their informative and engaging website. On the website they have their own moving tips blog and some info about Cincinnati that I found helpful even after living here for over 2 years. Bonus deal: they even offer a special if you mention you saw them on Unilocal