Great Clips could have done a better job. I used to have beautiful hair. Not anymore. I asked for 2 – 3 inches to be cut off, David cut off 5 – 6 inches. He did not know how to do even layers on both sides of my hair. He did not know how to blend in the layers. I basically had to tell him step by step what to do(I’m not a hair stylist). It was even more patronizing that he tried to not charge me for the hair cut because of the«confsion.» There is no confusion. You don’t know how to cut hair.