Anderson Hills Plumbg

I have used AHP on over half a dozen occasions between my home and for my mom’s place. I have mixed emotions about this business.
Pros:
— Local family owned business
— They do quality work
Cons:
— Unless you have an emergency, expect a wait of up to a week for service. On more than one occasion I had to choose a different plumber because I needed service sooner than they could arrive.
— They are a bit expensive based on other services I have used. And make sure you check the time the workers arrive, I once was almost charged an extra half hour of labor until I challenged the bill.

DO NOT USE THIS PLUMBER!!! I called them to investigate a leak in my kitchen. I come downstairs to find that WITHOUT CONSULTING ME, they have cut a very large hole in my ceiling!!! They then tell me that this hole will require me to hire a drywall professional and paint my entire ceiling — a very expensive job. I was not consulted at ANY point in this process. When I express my dismay at this and ask to speak with the owner of the company, the owner of the company instructs them to pack up and leave my house!!! The problem was not diagnosed, and I now have a very large hole in my ceiling to deal with. This is the first online review I have ever written and I am furious.

What can I say … every home owner needs a good plumber. My wife and I have used AHP on numerous occasions for severe emergencies to putting in a new faucet in our kitchen. I believe this is a family owned business and they seem to really care about the people they service in the neighborhood. This week my wife and I had a major scare when our upstairs fire alarm /​carbon monoxide detector started going crazy. Come to find out the batteries had been removed from our detector on the main floor (kitchen), when the batteries were replaced this detector too began going crazy. After contacting the fire department, my wise better half called AHP and because of the urgency of the situation they dropped what they were doing and came out an took readings. Their findings and recommendations were spot on and we were saved a very dangerous situation due to their diligence. In my experience you may be able to find a cheaper plumber some where, but not one who takes more time to prioritize work and invest in the well being of their customers. Thank you Anderson Plumbing.