Best Way Taxi

Cincinnati is known for having subpar public transportation. Knowing that, I was still astonished with the dismal service we received from Best Way Taxi.
We called in advance to reserve two taxis to transport our group from Fort Wright to Downtown Cincinnati. The taxis were scheduled to pick us up at 6:00pm. At 6:15, no taxis had arrived. After calling, we were told both were on their way. At 6:25, we were notified that drivers were outside, however we only found one cab from Greater Cincinnati Taxi. The other cab, from Best Way, was driving around the Crestview Hills Towne Center five miles away. We loaded half of our group into the first taxi while the remainder waited behind. We gave the second cab specific instructions on how to navigate to our building, specifically stating we would meet him at the stop sign on the main road. As we stood, the Best Way Taxi flew right past us: four individuals by a suburban stop sign, waving at the cab, plus the first cab was honking at the second driver. How do you miss that?!?
Finally, we all piled into the Best Way Taxi and traveled Downtown. My friend nudged me and commented how quickly the meter was rising: 20 cents every 15 seconds. That seems steep; a quicker increase than one would find in New York City. A 10 minute journey from Fort Wright to Downtown cost us $ 17.00.
We arrived at our function 15 minutes late.
I am extremely disappointed with Best Way Taxi, their lack of attention to detail and punctuality. Avoid at all costs.