Borcherding Buick GMC

Excellent service from the used car sales dept. we initially found the car we thought we were looking for. However it turned out to have some issues (at no fault and unknown the Borcherding– 100% design flaws by the auto maker itself) so we reached out to our salesman a few months after the initial purchase and gave him our grievances with the vehicle and he got with the service manager and GMC to see if the issue could be rectified but unfortunately there was no recall for the issue even though after checking online it seems to be a very common issue. We went in and test drove another vehicle that we were interested in and went over all of our options, no pressure to walk out with a different car that night. We returned about 4 days later and traded in the vehicle and they gave us just about what we paid for it short of ~$ 500+ tax. And gave us an even better deal on the replacement vehicle. All in all GREAT experience with very little pressure to buy any of the times we were in there. I searched high and low for a comparable price on the replacement vehicle and I couldn’t beat borcherding a price by a mile. Highly recommended and will be returning (hopefully not for a while) to buy our next vehicle from here.

Arrived early to get an oil change before leaving for a long trip. My service associate was very puntual and from every angle made sure I was completely taken care of from the oil change to rotating the tires (which turns out I was too early for a rotation) to washing the car. Every detail was covered and completed to my satisfaction. This was my first time experiencing Borcherding and am very glad that I chose this dealership for all my service needs. Thanks for a great job!!! You’ve earned my loyalty!!!

I’ve been searching for a car for a few months now, and it’s been nothing but a nightmare until I stepped foot onto their lot.
I called ahead about the car I was interested in and they had it ready for me when I got there.
Both Dennis and Tom helped us, and they couldn’t have been more accommodating. They were down-​to-​earth and unlike Subaru of Beechmont, they weren’t condescending to me because I’m a woman.
I’m picking up my car here tomorrow, and I’d suggest you go there yourself. They’re helpful, honest and ethical. Rare qualities for a car lot.

My wife and I were looking for a new vehicle and «accidentally» pulled into the wrong lot to look for a vehicle we saw online. I am so glad that happened because we met Michael McCready, who helped us find the best vehicle for our family. Michael was very friendly and knowledgable, and helped us find a great used car. He was never pushy and just offered some great help.
I also have to say that Tom Dobson, who is the used car sales manager, was a delight to work with as well and helped us get a great deal.
My wife and I both said that the next time we need a new vehicle or need to get one serviced that we will gladly go back to Borcherding Buick GMC.

Our 2002 Envoy is nearly 13 years old so was due for significant regular maintenance updates. While this can be expensive, it is necessary to keep it running and in good condition. The service staff at Borcherding, particularly Chris Fortin, have been very professional and informative as they explain exactly what’s being done and for what reason (s) and manage my expectations for time and specific expense of all repairs. Great job!

Exceptional Sales Experience. Steve Camp was fantastic working with us, and the entire Borcherding team consistently exceeds my expectations. We have bought two vehicles from them now and look forward to our next experience.

After issues last year, this is the first I have used the service. I only use Borcherding service for simple oil changes and tire rotations. I no longer use your service for major items, as I was unhappy with the results last year.

I recently purchased a 2006 Acura. They were really helpful and I didn’t feel pressured. They took the time to find the right car for me and my budget. Its a great car.
Thanks guys!