Corporate Document Solutions

I have always had a good experience working with the folks at CDS. They are dedicated to their customers and always willing to go the extra mile. I have placed multiple orders with them and have always been pleased with the results. They are not only timely, but helpful with design and specifications as well. They are a company with strong mid-​western values who gives back to the community in many ways. I highly recommend them for your printing needs!

I have worked with Corporate Document Solutions for a few years now and can’t say enough great things about them. I’ve used them primarily for print for sporting events that I have been a part of in the past and they not only have taken ideas that I’ve come to them with and improve them, but have given me better print options than I’ve seen in the past from other companies. I believe they are a relatively small company, but I couldn’t tell by how quickly they were able to process and ship my order, in working with them I always knew where things stood and what to expect without any surprises coming up. In comparing their prices to some of the local companies (Chicago, for me) I see that they not only did a lot better on pricing, but the pricing for the quality of work that I was receiving was far above my expectations. I would recommend this company to anyone looking for good quality print and a very competitive price.

Bungled in so many ways that it would have been comedic had I not waited so long for my order.
I placed my order 5/​25, and the proofs were approved 5/​28, after the weekend.
Then, nothing. No change in status, no nothing, until I called on ⁶⁄₁₂ to see what was happening.
I spoke to a rep on the phone and told her I had placed my order ⁵⁄₂₅. She took my number, told me someone would be in touch, and I didn’t hear from anyone.
I called back the next day — nearly 24 hours after my initial 3:30 call the day before– and spoke to a manager, who told me that he had heard about my order, which had «fallen through the cracks.» (So the management heard about my order, but couldn’t be bothered to call me about it – I had to call them.) He apologized and told me that the order would be put in that day.
I checked my order status page all weekend — no change. In fact, it still says «printing in progress» now. It took another call after the weekend was over to find out that the order had finally shipped close to a month after I placed it. The rep on the phone apologized and promised me coupon codes to help make up for my bad experience. Naturally, these were never emailed to me, either. And I’m not making another call.
Corporate Document Solutions strikes me as a disorganized, reactive (rather than proactive) business which doesn’t care about its customers (maybe my small press isn’t corporate enough or something; I don’t know).
If I were you, I’d pursue other options than these folks.