Data Recovery Cincinnati

After a critical hard drive failure, I discovered DRC’s website which noted that it had recovered data for major motion pictures, national companies, and personal users. Upon calling, I talked with Curt, who kindly assessed my problem and explained the data recovery process.
I went to drop off my drive the same day. The location was somewhat difficult to find. Data Recovery is located inside the Clear Channel Building, the shiny tower just off the Montgomery Road exit on I-​71. Their website said Suite 700, but upon arrival, the door placard read the name for HQ Global. In fact, it looked more like a law office than a place that salvages data. I walked through the big, glass doors and asked the receptionist where I could find the business. She said, «That’s us! Are you dropping off?» I left my drive with her at the front desk, a post-​it note attaching my name and info. I’ll admit, I was a little nervous not getting to meet Curt face-​to-​face. It’s always nice to know who is handling your sensitive information.
The next day, I receive a call from Curt. He analyzed my drive and discovered the power board had been damaged. It was going to be replaced, then sent to the lab for data recovery. He quoted the process would take 5 – 7 business days. That was faster than I expected. The cost? $ 2,000. Ouch. OUCH! Having shopped around for companies, this seemed like the average rate for a damaged drive.
Throughout the next week, I received updates from Curt about the status of my drive. It was sent to a lab for repair, but unfortunately, the data was unrecoverable. While I felt well-​informed with the status updates from DRC, I didn’t get my data back and have to give this place 2-​stars.