Harley-Davidson of Cincinnati

There’s a lot of used Harleys at this Harley dealer. They have a great variety of used bikes. I’ve never seen such great prices on Harleys before. The salesperson was very cool. I think his name was Tom.

Service Department:
Unfortunately I have to agree to the bad reviews i read about this dealership. I had a few thing done at my bike since it’s the closest dealer to my home. It’s always tough to drop off the bike after work so I’m kind of dependent on them. My first experience was when i had a service done at my Sportster and i wanted the to install a new speedo with fuel level sensor. I had to bring the bike 3 times back in till they finally figured actually out how to install the fuel level sensor correctly that it shows the correct fuel level. every time i picked it up i was told that it’s now done correctly…
The 3^rd time i brought it in I expressed my frustration and they offered me a free 6k service what was very nice of them.
Sales Parts/​Cloths:
The Sales department makes a way better impression on me than the service. I bought a Fulmer Helmet at HD of Cincinnati and they are one of the few Fulmer certified dealers in Cincinnati. None of the licensed Fulmer dealers had actually the helmet on stock i wanted to buy and I was told I had to order it and take it without knowing if the size I was ordering is correct. HD of Cincinnati was the only dealer that ordered two different sizes for me in order to find my size. This was very nice of them. The selection of cloths is also very good. They have as well often good deals on Parts during X-​Mas and black friday.

Old school. No pricing on parts. Difficult to determine if I wanted to purchase an item.

I gave this location another chance to keep my business and it was a big mistake. I purchased a few parts for my bike and made an agreement to have them instal them… I stopped in two different times to make sure the parts being ordered we’re exactly what I wanted. In these two visits I talked to three separate people and even had one of them take measurements and was assured they would get exactly what I wanted… So the parts come in over a month later and I bring my bike in to have them installed. My bike sat it there service bay for 7 days, a whole week before they even started on it. Once they finally had it done, two weeks later I get there to pay for the labor and they more than doubled the labor that they quoted me! The only reason I didn’t get completely screwed is that I was able to show proof of of their quote which they first denied, it took every bit of an hour and a half just to pick my bike up… And once I finally got my bike back after dealing with a bunch if rude employees I see that the parts they ordered and installed at twice the quoted price are wrong! Not what I was promised. This location is pitiful! Do yourself a favor and avoid this place at all cost!

I LOVE riding my motorcycle! Just wish the cold weather would go away and the warm weather to return, so I could go one a bike ride. But I digress, this Harley Davidson shop is a little smaller than others I’ve seen, not to mention that its kind of hidden off of the Norwood Lateral. I found out about this location because I was doing «Ridin’ On“‘s (Motorcycle magazine) Ride ‘N Roll Dice Run contest {Adding event later}. There are a lot of great bikes in there and for $ 20 now until April, you can buy tickets in a raffle to win a green flamed Harley! The staff is friendly and helpful.
–Steve Murphy–