Jake Sweeney Body Shop

No one likes to deal with car problems, then have to fight with mechanics about what is actually wrong with their car and the price. However, I have taken my Chevy HHR to Jake Sweeney for the past 2 years. Now, HHR’s are known for having many issues, to where the car should be recalled. This has yet to happen, so deal with constant service appointments. The service consultants know that the HHR has its issues and the cost of fixing it is no picnic. They are very flexible and helpful with the issues. I don’t blindly accept anything that anyone tells me. I do research before allowing them to work on my car, compare prices and look at industry standards. Jake Sweeney is always at the most common price on the market. The service consultants are also make sure to let me know what needs fixed and how long I can wait to actually fix the problem. So in essence, if your car needs fixed by a dealer (HHR) take it to Jake.

If I could give this place zero stars I would. Unfortunately Jake Sweeney BMW gave me their number and it reflected poorly on them as well. Upon entering and requesting an estimate, they asked me was what insurance company I was putting my claim through and the second thing the guy said was «I hope you brought your checkbook». Totally unprofessional. I was given two separate estimates, each one in the $ 1000 range. Couldn’t understand why they were so close in cost when one needed a substantial amt more work. Upon going over to BMW for servicing and mentioning what happened, BMW buffed out the one door in less than 2 minutes and recommended Dent Wizard try the other door. Long story but in the end the $ 2000 estimate from JS Body Shop cost me a total of $ 65 elsewhere and the car looks great!
BEWARE!

Unfortunately, I’ve had the need for a body shop on average about once a year since moving to Cincinnati. (For the record, only one of those times was my fault!) Since I use Jake Sweeney Jeep/​Chrysler to get my car serviced, I figured I would use Jake Sweeney Body Shop to get it fixed. Someone once told me that they’re not really affiliated, but it still made sense in my head.
Anyway, the guys at JSB are really nice, and they’ve always done good work on my car. They have a partnership of sorts with Enterprise, so getting a rental while mine’s in the shop has always been easy. JSB is pretty good at handling the details and letting me know what I need — estimates, timing, insurance correspondence, etc. — and they always make me feel at ease, even when I’m asking questions that are probably super basic (i.e., dumb) to them.
They recently moved locations — from Wyoming/​Hartwell to Springdale/​Tri-​County — which is less convenient for me, but I’m not going to change body shops because these guys definitely have my trust. Also, in fairness, the new location is bigger, brighter, and more professional-​seeming than their previous one. And now they use an Enterprise next door instead of down the street.