Laptop Express

Please please do not use this business. Don’t call them, don’t walk in the door, drive away as quickly as possible. These people ruined the laptop they were hired to fix and gave it back to me in pieces, while still charging me several hundred dollars. Because of their incompetence, I lost the wedding photos that were stored on the laptop. They lied to me, threatened me, and abused me when I asked about the status of the laptop and questioned their work. I took it to another repair shop in Deer Park and they laughed at how awful the work was and told me it was so damaged, there was nothing they could do to even attempt to fix it. Avoid them at all costs. They also have a store called «Laptop Stop» on Glenway Avenue. This is just the same store under a different name. Run away. Thanks.

Held my computer hostage for almost three months and never even did the repairs we had to pay them for in advance. Owner Rob ducks phone calls and blatantly lies about what is going on. (thats when i can get him to talk. he ignores customers that are in the store). They go as far as telling you that computer is not even at the store. Had my mother in law call up looking for the computer and they told her that it has been finished and that I was holding their loaner laptop (which never even worked) hostage. I got the computer back but am still comtemplating filing a law suit. Was forced to buy another computer and have had major problems. All tax info is on it and all the addresses from my recent wedding are on there. I couldnt even send out thankyou cards. Read reviews on
for more examples. Owner’s wife/​girlfriend goes around writing bogus reviews to off set the hoards of bad ones Her name is Christina Tomes. Avoid this place like the plague. I cant believe that they are still in business. They have anoher store on glenway and are opening one up in bright, In. All the same people running the other stores. Was rying to think of some witty things to call them, but just thought i would end up needlessly making stepping in dog crap less apealing.