Martini Serv Cntr

I’ve been using Martini’s for the past three years (since I moved to Cincinnati) and found them to be honest and hard working.
The owner seems to go above and beyond to make sure the job gets done right. Last summer, I had a batter go out on my car at 4pm on a Friday (and I was leaving for vacation the next day). I was able to get it to Martini’s with a jump and the owner spent an hour changing the battery even though he had somewhere to be at six.
The one downfall is that they aren’t always punctual. I don’t take my car here for oil changes, because I know it would take all day, whereas I can get it done in an hour at Tire Discounters. But for the big jobs, I’ve been confident that not only will they do the job right, but I won’t get swindled.

Never again will I take any vehicle here!
So I hadn’t been living in Cincinnati long and every time I drove anywhere of course I would notice businesses. Where to eat, where to drink, where to buy liquor and where to get my car serviced. Now if you noticed I like to drink so what better place (I thought) to take my car than Martinis Service Center. Their parking lot always had cars in it, the garages were always full and they have been in the neighborhood for 30yrs. 30 years you must be doing something right but they did me totally wrong.
I noticed that I was having trouble steering my car, I just couldn’t keep it in the lane… NO…not because I had been drinking. I knew what the problem was because I had the same trouble about a year before just on the opposite side. So I called Martini’s and asked if they had time to get me in. They said that they did and could get me in, in a couple of days. So I dropped my car off the next day after work and left the keys. 3 days went by and my car hadn’t moved. 4 days…5 days…6 days. So now I’m pissed, I called them and asked when they were going to get it in, and that I noticed that it hadn’t moved in almost a week. They said the next day. Guess what? That’s right, still sitting there. I called again and asked if I just needed to come get it and take it somewhere else. «no no no, we’re going to get it in tomorrow» Drive by and… yep it’s in the garage. FINALLY!!! 1 day goes by and they called and said that the car is ready. All they said it needed was breaks. Now I was pretty sure that I knew better than that. (Read on and you’ll find out that I did know better) I asked them about the suspension and the ball joints. they said no they were fine, all I needed was breaks. Ok, $ 325 dollars later…
Fast forward 1 month, I’m driving down a country road middle of nowhere Indiana, Saturday evening, car full of groceries, I turn a corner and BOOM!!! ball joint breaks… MOTHER!!! So another $ 400 later a fantastic shop in Indiana got my car in on Monday and I picked it up Tuesday!
Never again will I even think about taking my car to Martini’s. Better yet I will scoff at you every time I pass your shop