Menards

This is the fanciest Menard’s I think I have ever seen in my life.
We were spending a day over in Cincinnati and wanted to pick up a faucet just so that when we got home back in Indy we would already have what we needed to do our little home improvement projects. When we walked in it was pure amazement. I’ve never seen a 2 story Menards before. Let alone a store with a moving ramp to bring you up to the 2^nd floor. It was so cool!
The place is very, very clean and easy to navigate. Everything was laid out and marked clearly. We didn’t interact with any associates until we were checking out… but the girl at the check out was very friendly. Looking around other employees that I noticed seem to have smiles on their face and actually talked to people that were checking out. This would be my new Menards… if it wasn’t 2 hours away from my house.

Placed an order for angle iron over phone. They put email and phone number in incorrectly. Was on hold for total of three hours over 4 days trying to find it.
When found it, they said it would be three weeks before I would get it!!! Not happy!

This is the department store of big box home improvement places. It’s clean, well-​organized and brightly lit so you can pretty easily find what you’re looking for. Plus, you don’t come out all dusty like you do when you go to The Home Depot.
One caveat is that you’ll definitely want to inspect the quality of merchandise. Not everything is quite as well made as similar products at Home Depot and Lowes, but you are pretty much guaranteed that it will be a lot cheaper. That’s not to say they don’t have quality stuff – they do. However, like most discount stores, you need to beware. That said, we built a shed with all Menards materials and are quite satisfied with both the materials we bought and the great service that helped us put together the order. As long as you do a little homework/​due diligence before jumping in, you’ll be fine.
I’m hooked on this store now

We have visited this store at least 6 times including today. Haven’t had one that close to us, but getting one on Montgomery Road soon. I’m more impressed with each visit. Normally we shop Lowes and have had good service there. What we are finding is Menards is cheaper on every item we compare between the two.
Customer service is very good which is important in a store this size. It could take days to find items here, but there seems to be plenty of eager staff to point you in the right direction. If you need it or want it they have it someplace.
Today at the checkout Ramona was the clerk and I must say, she is the most delightful person you’ll every have check you out. She alone would be a reason to shop Menards Her sincere thank you makes you feel good about your trip to the store. I’m hoping she moves the the Mason store when it opens.
Thanks to everyone for a great job!

I love this Menards! They always have great prices on a variety of home items. I often end up getting a few items that have their store-​credit rebates, but I shop here enough to find a use for them. :). The coolest thing about this location is the escalator that you can ride on (with your cart) in order to get to the second floor!

Awesome customer service. Blake in flooring saved us a of bunch of time and offered suggestions that were helpful.

If you’re just looking to shop for air filters, greeting cards, a new light fixture, and hot dogs in one place, you will probably give more stars.
Since they open 6am on Saturdays so I got their as early as my schedule allowed with my kitchen drawing, measurements, cabinet style and finish pick, which meant it took under an hour for Terry (she’s great!) in cabinets to create my kitchen along with the counter I picked and give me a quote.
This ease of experience along with the 11% rebate in the form of store credit, sold me. LEARN from my hastiness because 3 months of checking the rebate status, I’m confident I’ll never see that rebate (which can only be used at Menards). It is a check with your name, address, amount all visible in the mail so anyone could take it and sign it since it is not enclosed in an envelope.
That said, if you’re planning a big purchase like cabinets I recommend studying their flyers and learning their sales cycles so you’re not dependent on saving big with a rebate.
If you’re doing a project that might involve order/​delivery, be warned, they only make deliveries to your neighborhood on certain days. If they have to cancel/​reschedule and you work, plan to burn up vacation time waiting for the delivery.

I was expecting Menards to be like a Lowe’s or Home Depot, and it was… to an extent. However, this store bizarrely had grocery items from pet supplies to food products. Totally not what I was expecting. Is it Lowe’s or is it Walmart? It was a lot larger than I was expecting and difficult to find where things were located. I also had priced items at both Lowe’s and Home Depot prior to my visit and Menards came out the loser in every single case. I do not need to return to Menards.

Love this store!
Their prices are much cheaper than Lowes or Home depot on most items and id say they have much MORE selection. I got landscape lightbulbs for half what they cost at Lowe’s before the 11% rebate. (They do a lot of rebate sales)
The only thing lacking is the live plants never look to be in great shape and aren’t cheaper.
Hard to find staff to assist you.

I’m not a huge fan of home stores like this or Home Depot/​Lowes but since I’m a new homeowner I suppose I will learn to like it. I love how big this place is. They quite literally have EVERYTHING you need and anything you don’t need. The moving stairwell is awesome too. Never seen one of these in a store like this. The only downfall is that things are pretty pricey compared to that of Home Depot or Lowes. But if you prefer to drive here and get everything in one spot — not to mention unique things then this might be the place for you.

H-​U-​G-​E does not even begin to describe this place. OMG! Uummmm, I personally found this place a little overwhelming. It really does have everything imaginable for the do-​it-​yourselfer for home improvement.
I was here with my boyfriend and our friend, I was done in like an hour, but those two were still going strong for another hour… good grief. Help ME!!! That was seriously my text… wrap it up… let’s roll… but for the guys, I swear they could have been in here for another hour at least… it was just a little to big for me.
I will say it is extremely clean (as was the restroom — I had nothing else to do so why not check it out). I rode the escalator with the cart a couple of times… fascinating…
Don’t get me wrong, I love projects and doing things around the house and arts & crafts… but this was a little overwhelming. I usually know what I need, so I go and get it and leave in a home improvement store.
Also, the staff here were super nice and there were more than enough of them to help us out.

strike one. went to buy flowers. limited selection and poor looking. went to Lowe’s. great selection and healthy plants. plenty. .
strike two. went to buy a gas grill on sale. several on display but not the one on sale. wife went to look for a salesperson, I found a sales guy who said it wasn’t his dept. he’d get the right guy. meanwhile I searched the aisle and still couldn’t find it. wife came back and said she couldn’t find anyone. We went next door and found a lower priced grill from WalMart, where we hate to shop I mean really hate to shop, that was pre-​assembled. Threw it in the back of the car and on our way.
strike three. rented their truck to bring home some 4 by 8 vinyl lattice. good price. needed some 1×2×8 lumber. paid up front for it and drove back to the lumber area. had 3, count ‘em 3 guys looking for it. no one could find it. each said they get some one else to look for it. I got out of the truck to look myself. of course, I couldn’t find it. some 45 minutes later, we left without the lumber we paid for (we did get refunded) but what a waste of time. and the 3 guys didn’t even get back to us to say ‘it’s not here’, we just left and gave up, just as they had done but didn’t bother to tell us.

Had a pretty bad experience here today. Went with my wife to look at kitchen cabinets, but also had to get a padlock for my shed. On my initial search, I could not find any. I ask the guy at the «walk-​a-​later» and he directed me to the area with door knob sets, — all the way upstairs — sounded logical, but very wrong. Strike one!
Could not at first find anyone in that department, so went to next area, he had no idea, so was able to get the guy from the door area. Strike 2(ish)
Door guy directs me to isle #6 — he is certain!
Did I mention this store is HUGE? Two stories. Lots of walking!
Get to isle #6 a — guess what? No padlocks. Strike #3.
Find a forth employee — yes 4. She gets it right because it just happens to be her department…
So I’m not real happy. My wife is totally miffed and refuses to look at kitchen cabinets and generally ready to make my day a living Hell.
So I think maybe a member of management would like to know why we are now not going to spend a few thousand on cabinets.
But that was not going to happen. Apparently this manager was not concerned, and did not want any input from a well paying customer.
He was just too busy to meet us.

Beware that this store charges a hefty processing fee if you place an order and pick up in store. Also, if you return anything, there is a restocking fee. This service is FREE at HD and Lowes. Also, several times I have driven over 30 minutes to pick up some of their «sale» items and I have never been lucky enough for them to have them in stock. I think their supply of «sale» items is very limited. The store is HUGE, impossible to get anyone to help you that knows their merchandise.

As the other guys who reviewed this said, this place is HUGE! I’ve never been to another Menards, or any other big home improvement store, that has two floors packed with everything a DIY’er could want. The last couple weeks Menards has been having their 11% rebate on everything sale, so I made the trip up there. This store has everything you’d expect. It was very clean. Everything was organized and reasonably easy to find. The employees I asked for help were all very willing to take me to whatever it was I was looking for instead of just giving me directions.
The coolest part of this store is the escalator. It’s like an airport moving walkway, except this one is inclined and somehow it locks your cart’s wheels in place and carries it to the 2^nd level with you!

This place is HUGE! It’s the size of Lowe’s, and there is an escalator to a second floor! Basically a Lowe’s on steroids

This store is crazy large.
If you are working on your home or just need some random stuff this is the place. They have everything you need for your house. From nuts and bolts to the kitchen sink you can find it here. This location is two full floors. Now if you are thinking how do I get my cart up stairs they solved that problem. They put in a cart escalator. Now the first thing I thought when I saw it was that you would have to hold on to a heavy cart to keep it from rolling away. No problem the wheels lock on the ramp and it will not move until you get to the top or the bottom. They do have really good prices as well to make it hard to just not grab things that you might not need. The only thing about this store is because it is so big if you only needed one thing and you were in a hurry it’s not a quick in and out store. Other then that it is a great place to get all of your needs for your next home improvement.

Menard’s is another «DIY» paradise destination for all of those homeowners who can’t stop fixing; who can’t stop remodeling; or who just want to see what there is out there in the world of home improvement. This place is huge! Two floors tall, with one of the most unique features I have ever seen in a department store (more on this in a minute).
There is no need to list what is available here for the home shopper, as it is most everything: Paint, lumber, tools, doors, everything for the exterior, electrical, plumbing. lighting, a lawn and garden area, etc. They even have a grocery section for those who wish to buy their milk where they get their wood.
I attended during the last day of the sale for the «Grand Opening» of this Evandale location. Menard’s flyers had been bombarding my mailbox for weeks, so I just had to go. The prices overall are very competitive, with some surprises. I found «every day prices» in the grocery section that were lower than our nearby Kroger for the exact same item. They have name as well as off-​brands, but most of them seem to be well known manufacturers. The same goes for the construction materials. During the Grand Opening, there were a number of «stock up» items, such as a gallon of windshield washing fluid, two for a buck. Their prices are competitive, and in many cases they offer items for sale, or at least for on-​site inspection, that the other two DIY Mega Stores do not. They also tend to show the cost of the cabinets, retaining wall and other assembled items. How-​to demonstrations? Of course.
Another neat little feature is a «do it yourself» dining area on the second floor. Not large, but it has several tables, a vending machine or two, and a complimentary microwave. «Gee, that’s a nice pair of Carhart coveralls you’re wearing!» No, not that kind of complimentary; I mean as in free to use. You can fire up that just purchased heat and eat meal, or that package of popcorn purchased on the floor below, if you just can’t wait to get home.
As for the unique feature? They have a moving walkway that connects the first and second floors. Not that unique, you say? Well, you take your cart with you. It is a far shallower slope than a normal escalator, but you don’t need to hold your cart. There are metal plates on all four wheels, and when you push your cart onto the walkway, it is magnetically held in place for the ride. And I mean firmly. Most people can’t move the cart even if they tried. At the far end, there is a plate that the wheels ride up on, and the cart releases. Pretty neat to see. Go there if you must simply to take a cart from floor to floor.
It’s a nice addition to the area, and one that I’m sure will affect the profits of several of the departments at the Wal-​Mart next door.