O’Charley’s Restaurant & Bar

The service is always excellent. Our waiter was always around to refill everyone’s drinks despite being overwhelmed with other tables. I’m only giving three stars because their food just doesn’t do it for me. Except maybe the rolls.

Good food, friendly staff. Manager was very nice to offer and give a new side for one of my kid’s meals bc my daughter didn’t like how the FF tasted. My only complaint is bring back the old rolls! Those were the best!! d

Very nice food. I like their clam soup, grilled chicken pasta. service is also very good. recommend others

Not huge on chain restaurants, but it’s hard to find much else in mason unless you go to the same few places. We were looking for a late night bite and most places were closed so we came here. Pleasantly surprised by good food and service. My glass of strawberry lemonade never went empty. Our food came quick and it was great. I had the southern fried chicken salad which was huge and I couldn’t finish. My friend had the potato soup and chicken sandwich. They bring you all the free rolls you want, which are addictive! The manager even came by to ask how everything was, I feel like that usually only happens when people are complaining!

Every time I come here especially to this location people are very nice and welcoming, the food here is delicious and always warm so idk why people say o’charleys the food and staff are terrible if you don’t like the way a certain place runs, then this place is not for you.

Very friendly staff but the food is pretty bland. This was our first and last time visiting.
I hate going to a restaurant and getting food I could make better at home. The club sandwich I got tasted like it came out of a vending machine. The spaghetti in my wife’s meal looked like it should be in Skyline Chili (over cooked but it works for Skyline) or Olive Garden (not a compliment). No seasoning on anything.

One of the better restaurants in the area with fantastic staff, service, and food. A little overpriced in my opinion which knocks it down a star but not too unreasonable. The staff all seem to enjoy their jobs no matter how busy it is, the manager has a presence on the floor to make sure the experience is going well, food was delicious, and restaurant was clean. Great for dining out with families, coworkers, or friends. We were so pleasantly surprised to see that they were very respectful and welcoming even with young children in our group. I could not tell you the number of times we take our children into a restaurant and you can tell the staff are bothered to be seated with a ‘kid’ table. Fortunately our children are very well behaved but it makes for a negative experience at other places before they even give us the chance to show them that the kids are not a bother at all. At this restaurant they did not give us that kind of perception and very sweet to us the entire time, genuinely smiled at us and the kids every time they came by which means we will definitely be back and plan to bring friends and family with us!

Very poor service. Ordered carry out and couldn’t find anyone to ring me out and get my order. It took 10 minutes just to find someone! No tables looked like they were being helped either.
I respect quality service, the do not have it.

In the past, I liked going to O’Charley’s; however, it will be a looooong time before I go back to one after this experience. The BF & I went with my parents, because my dad wanted to get their prime rib for two deal they were having on the weekend. So, they each ordered the prime rib. My mom ordered fish & chips and I ordered salmon and a vegetable (broccoli). I would have preferred a vegetarian option rather than the fish, but they have pretty much nothing on their menu for vegetarians.
When we arrived at O’Charley’s we asked the hostess if they still had rare prime rib (as we know that this is something that they might not have later into the evening). She didn’t know, and didn’t bother to find out. She didn’t ask if we wanted a table or booth and we had to tell her that we had to have a table (as my mother has difficulty sitting at a booth with her mobility issues.) The service was decent and our server was friendly.
The food. Well, I think the only one who was happy with the food was my mom. My salmon was okay, but the broccoli (I really wanted a vegetable) was soggy and WAY over salted… to the point of being inedible. The BF ended up taking most of his prime rib home. Afterwards, he told me that it was the worst prime rib he’d ever had and was way too tough and gristly. It was also too salty. I have no idea why places feel the need to put so much salt on things, because I don’t like salt and would prefer the option of adding my own. Unfortunately, once over salted, there is no returning. A few days later, my mom told me that my dad also said it was the worst prime rib he’d had. Needless to say, we’re not going to be heading back anytime in the foreseeable future.

Great American fare. Salad page was stocked nicely, good variety. Cobb Salad was enough for three meals. Waiter Nathan was on top of everything, enthusiastic and cute as a button. Bartender seemed nice and the few drinkers at our table enjoyed his heavy hand. Great value if you consider multiple meal potential from their large portions. Recommended for groups.

I used to be a fan of O’Charley’s and then they went down hill. Either they are making a comeback or this location is just on the ball. The food was still not outstanding but the service was excellent and the prices and portions good.

This O’Chux is probably one of the better locations I’ve seen. It’s clean and the staff is friendly. I went in during the lunch rush and still had great service. They have changed the menu since I was last there though, and they took away some of my favorite dishes, so that was a bit of a bummer.
All in all, still good and the rolls are always tasty. :)

Place is still in the 70’s. Needs a major redecorating. Staff is friendly. Menu is high carb and cheap.
Closed in March 2015

Three stars. Minus one for steak being way too tough and minus one because I actually heard them play a Creed song.

the food was good service was a little on the slow side it was a friday, the mojito i had was so so.

One of my favorite place to eat. so yummy. Everything on the menu is good. can’t go wrong.