Staples

I went in to get some information about printing a book of letters that would be a gift for someone. The sales associate was very nice and helpful. She answered all my questions, and I had a lot! She told me I could upload everything online and that they take competitors coupons.

UGH. This review is two fold. All I wanted was to print some free printables from online on some label paper.
Customer Service: 4 stars. The manager personally walked me over to the printing area and introduced me to Tyler who was amazing and patient while we tried to figure out this dumb printing fiasco.
TO STAPLES CORPORATE: How do you expect these people to do their jobs when they have equipment from 1990’s? Seriously, I thought I could walk in and press the «EASY» button. NO this was one of the most ridiculously painful experiences I have ever witnessed. You don’t have equipment that can read a USB from my phone. Insane. And after knowing that, you tell me that you don’t have the internet and can’t just take a file out of my dropbox. WOW.
Thankfully your employee Tyler finagled a way to get the file out of my phone through a separate behind the desk computer only after jumping through hoops for a half hour. This computer then proceeded to take 15 minutes to download the file of printables. This thing was a gateway I think. Yes, that old. Someone needs to be maintaining quality control in these stores because I know I am not the only one this has happened too.
Last rant — you don’t offer label paper in your printing shop? SO SO dumb. I had to go buy a pack of 10 full label sheets at $ 15 then bring them to the printing shop to load in the tray. I only needed two labels made. So when my total for printing and label should have been under $ 5 it was now $ 24.
Seriously, worst ever. Go to a local printer who has the right equiptment. Never again.

I walk through here quite a bit just to see what they have on sale. Wle they do have pretty good prices overall, they also put items on sale that can’t be beat. The store itself has a nice open feel — the aisles are not clutered or narrow. The staff are friendly & helpful.

I get all my office supplies here. I like the rewards program and recycle my ink cartridges there.

Yea, they have those, and anything else you need for your office. and if you don’t have an office, you can use theirs! faxing laminating, binding, copying, and anything you need to put on your desk except maybe a hot secretary to take dictation. Or a hula bobble… you will need to go elsewhere for those.