Target World

After stopping by a new big box store gun shop/​range and getting very poor & condescending service from a cocky sales person/​instructor, I decided to try Target World at the recommendation of my CCW instructor. Time well spent! Beka & Jeremy took the time to show me different pieces, pros/​cons, features etc in a patient manner and not pushy. Fast forward to this week stopping by on Ladies Night to try out some of their recommendations in their indoor range, taking advantage of reduced rates for Ladies. After working with Pete, the range boss (very kind and patient), I moved to the range and sampled my choices and narrowed down my selection. Jeremy was again on staff that night and worked with me adding a few accessories to my purchase and I was out the door «a happy customer».

I was kind of surprised by all of the negative reviews. My Wife and I are new but I did do my research for a weapon. The staff were very help full in showing us the 4 weapons we wanted to look at. After narrowing down to two, Spring Armory DXs and Glock 43, the staff took us to the firing range and we shot both weapons. Finally decided on the XDs and purchased it there. Price was little higher than online but not by much. Maybe I caught them on a good day. We plan on taking the XDs there later to practice shooting. So if I start to get a bad experience there, then I’ll update this review.

Think twice people!
We stopped in today to tried and that’s the key word tried! To get my son’s ³⁰⁄₃₀ fixed? There staff was first off we had to go and find someone! But when we did they talked down to us?
They wanted us to check in the rifle and then they said it may be awhile before they call you. About then I asked if the gunsmith was in the building the young kid looking around and said with a very load NO! So I said we will go somewhere else? Have way to the door we where the butt of one of their jokes! I stopped for a second. Wanted to go back and ask why? But when you have kids carrying guns in the store I just walked out and got in the car.
Target would may work for some butt wait till they step on your toes.
Your better going to point blank or Gary’s guns in Fairfield.
I’ll never go back to target world!!!

I’ve been looking for a place to shoot indoors for awhile and despite the reviews I saw here that were negative I took my wife here today. I saw nothing to justify the bad reviews. We were greeted at the Range counter by John and given warm welcomes and pleasant conversation. After the range time we stayed and discussed opinions on a self defense weapon for my wife. While we had many variations in our views John was a great spokesman and informative to talk to. We’ll be back.

So my wife and I are newbies that wanted time to try different guns and some help in the basics… after waiting 20 min and then basically being told we needed a basic $ 50 firearms class before they would even deal with me… we left scratching our heads as to why they just let $ 600 – 800 walk out the door… customer service is definitely needed here! Won’t be going back!

Great service, I buy many guns a year, visit many different shops searching for deals, and visit many guns shows. Of all the brick and mortar retail stores, I buy most of my guns from target world. When they have sales, they have very good pricing. Service is quick and people are friendly. They also price match too, I usually give them a chance to match or beat the pricing before buying else where and they alway come through for me. They seem to have a high turn over on their used guns, so you discover different models between visits.

Great place if you’re not handicapped, need information, want any assistance, or any other type of customer service. I have gone there 4 times in the last 6 months to get prices to bargain with stores that want and actually appreciate my business. I could recommend four or five other gun shops but basically any gun shop will have better customer service then target world what a shame!

I’m sure the gun portion of this store makes the majority of their money, because they clearly don’t care that much about the archery department. The store has decent hours – too bad that has nothing to do with when someone is available for archery sales or advice.
I’ve only purchased one recurve from here, along with the setup gear. I wound up taking the bow to another store to set up the bow and get some basic training for my son. Bottom line is, I won’t be making a second purchase here.

Have shot here several times and have just purchased a rifle from them
The range:
Prices are probably the lowest in Cincinnati and is acceptable. I wouldn’t call it a state of the art facility but the range is well lit, well ventilated and in pretty good shape. I have never rented a handgun from there, but if you do, you’d probably have to purchase their ammo as well and it is very expensive. If you’re looking to get into shooting, get your own gear. Besides that, target prices are average, eyes and ears protection provided free of charge. Not bad.
The store:
Gun selection is good for a place of its size. If you walk in with a friendly attitude you will get more than friendly service. The rifle I purchased ended up to be the incorrect chambering (22 mag vs 22lr) and I had not noticed until I brought it home. I went back the next day, swapped it out (had to redo the transfer paperwork of course) and was no problem. Kudos to the team! Prices are pretty good too!

Worst Customer Service I’ve ever experienced!!! Decent prices on their Archery accessories; but I rather pay more to a company who treats everyone customer great and wants our business.
Archery range is a joke! Check out Straight Arrow 3D in Harrison, OH!

terrible people working there and a real scary sometimes rude mentality with some of the staff and to top it off with just generally bad customer service all added up to a bad time for me… so many other places to choose from in Cincinnati

I wasn’t impressed with this shop. Some of the staff was extremely knowledgeable but most of them were rude and uninterested in helping. They had an okay selection of guns to purchase but with all of the clutter it was hard to see and move around the showroom.
Don’t bother shopping here unless you know exactly what you want and your comparing prices or unless you want to mutilate some paper zombies in preparation for the apocalypse.

They have great membership prices for the range! And great transfer pricing.
Now on everything else. Horrible customer service, the worst possible. Just from me alone they have lost about 5 gun sales in the past two months. Multiple times they have had an item I knew I wanted, didn’t have any questions simply wanted to walk in and buy it and be a happy customer. And multiple times did I find myself waiting an average 30 minutes before even asked what I needed. I simply walk out many times emptied handed because there wait times. They are extremely understaffed. I go home and order the product online and deliver it there and pay the cheap transfer fee. Go there, find a gun you like, order online, and pick up there. Ha so much lost business’s i wonder if the owner sees what’s going on on this level.
They clearly need new management, training on customer service, need to learn to answer the phones. And a better staffed schedule for busy days.
As a former platoon Sergeant and now working as a recruiting manager i know they need new management.

Great service! Answered every question I had, and made it a truly enjoyable experience. I can’t wait to go back!

Target world is one of a very few places in Cincy you can shoot indoors. Wait, no shoot extreme just opened up. Its time for Target world to really jack up its attitude and services. I have been to Target World at least 10 times, not on a single trip have I ever had a totally pleasant experience there.
My first few times in Spring were not so bad, long lines, but that’s okay, got to shoot, but guess what… NO ONE HELPED US OR EVEN GAVE US GUN SAFETY RULES. Luckily a couple there taught us not to point the guns unless were were ready to shoot! (kidding I knew that, I just didn’t know how to clear the chamber on the model that I had which kept jamming).
Next few experiences, long lines, rude customer service at the gun rental. This one time There were three long guns available, I asked to use one… I got a no! Despite the fact the website says you can borrow several long guns. Archery range, no one to help. Trying to buy a gun, no service despite a lot of people coming after me being served, I stood in one spot for literally 30 minutes and no one asked me, «can I help?» even once?!
Target World does the best they can but their service is poor, If I had the choice Id go elsewhere. As I did when I started buying my guns. There are a few helpful people, I don’t know their names but they are rare and far in between.

I can’t say that I recommend this place! I went in knowing nothing about guns, I came out knowing slightly more, but still basically nothing about guns. The guy who rented us the gun, lanes, etc. was not too friendly, and it was because we didn’t know much (one of my friends with us knew a little bit). He seemed upset that he had to show us what to do and pretty unwilling to do so. I would think, you’d be interested in getting more business and more people interested in frequenting your range, but I guess not.
The facility was fine — your typical gun shop atmosphere (if there is a typical), and they had a pretty good selection of weapons.
This is a place that you should visit if you know what you’re doing & if you know about guns already because they don’t seem to keen on walk-​ins who don’t know much. (They have beginner shooting classes though?)

Fun times…
.22
9 mm
.40
.45
Don’t Tread on Me.

I’m not going to lie… it’s super LOUD! It’s a gun range, what else would you expect. :-)
If you don’t already have a membership card, be prepared to complete paperwork when you arrive.
They have guns that you can rent & ammo for purchase, along with targets. Not a bad idea to wear two sets of ear protection.

While the most I see come to this place are totally clueless on how to properly handle a «Loaded» weapon, but to me seems the biggest flaw here is lack of available space for people waiting to shoot on the range, This is the biggest seller here that draws in most.
The prices are fairly high on their stock, the sales staff behind the gun counter is either underpaid, careless about the job or really don’t give a chit and would rather fraternize with friends /​family or eat lunch instead of helping out with a sale or common question of need. The few who do work the Range counter bust pretty good and work hard, but there is still a lack of basic structure to their system for keeping people informed while they wait for a open lane or their name to be called.
They do have better hours then most, cheaper membership cost, but stay away from the bathrooms, swear some poor smelly bastard must have died in there… For the volume and space they have allotted for the traffic they get daily I would say they do OK, not great, but you cannot please everyone!..
All the negative reviews are probably from the zillions of idiots who bring 10 kids with them to go shoot. hey mom and dad leave the toddlers at home!!! this is not romper room it is a gun range, do you really want your newborn or 10 year old breathing in all that lead from discharge, but you crab about people smoking outside? sigh

Bumped Target World up one star because the guy who seems to be there all day, everyday (pretty sure his name is Steve) is always quick, helpful and not at all grumpy when newbs, such as myself, experience technical difficulties.
Target World seems to be a good fit for people new to the wonderful (and frightfully loud and often unsettling) world of guns.