Trak Staffing Services

If I could give 0 stars, I would.
I applied for a position with Trak and was called immediately. After my interview, I didn’t hear anything about the position they were so eager to fill. Only until I called them did they remember I was a candidate. I was offered the position as temp to hire. They made me do a weird spit drug test in office and background check then informed me afterward that the fees for both would come out of my first paycheck.
They said the company was a downtown location with a parking lot within 4 blocks and a company shuttle that would pick the employees up for free. Well, the parking lot was located in a terrible area through a homeless camp under a bridge 1 mile from the building and the «company shuttle» was the city bus that you had to pay each way for. I was told I was being hired for an entry level paralegal position, but the company quickly informed me that is not the case and I was given a quality assurance title. The department I was placed in was filled with employees who were also temp to hire. One from Trak was a temp for 2 years before he threatened to leave and the company finally hired him on.
After 3 weeks, I was offered a permanent position with a different company I had interviewed for before I accepted the position with Trak. The new job required an immediate start date so I sent a formal resignation over giving as much notice as I possibly could. My recruiter called me the next day stating I did not adhere to Trak’s policy for resignation and she is lowering my pay to minimum wage for the entire week I worked as a punishment. This was the week of Christmas. The incredibly vague policy does not state how you resign and just gives recommendations. Trak allows their recruiters to implement their own personal interpretation of their policy so you will get treated based on your recruiter’s mood.
This company is a complete bait and switch. There is no accountability for their lies or compassion for honest people trying to find work. I recommend holding out for a real job somewhere else as Trak is not interested in anyone’s well being except their own.

I finally after over 6 months, have calmed down enough to write this review. Trak is a horrible place to find employment.
My performance & productivity turned a 3 month 3 day a week placement into a full time, year long placement. This obviously equals a ton of extra money for my recruiter and Trak itself. It was shared with me that they were getting an extra 8 dollars an hour for me, and well… you do the math.
Throughout my placement, I would call my recruiter with questions only to find out that she was no longer there, and then my next recruiter who «promised to always be my one and only point of contact» left as well — and my third recruiter, well — I wished she would have left.
I shared with her on many occasions via phone call and email, my boredom & want for a new placement, which fell on deaf ears. Then, when the company I was working for decided not to permanently hire any contractors I contacted my recruiter months in advance for me to start interviewing other places. She found none. I will say however, once my year was up and they could no longer bill she called — angry that I was no longer placed. (Um, hello did I not warn you of this for 3 months prior — usually once a week?)
After that I contacted her for 6 weeks to get another placement. I thought my multiple college degrees, ability to maintain employment and excellent performance would easily make me a candidate for another position. Evidently, my recruiter cared not.
Additionally, I had a few new friends relocate to Cincinnati during my placement & I had recommended my recruiter (2^nd) to them. These are college educated women applying, calling and not receiving follow up phone calls. Seriously? I wouldn’t bother with Trak.

I really wanted to like Trak Staffing Services, a few of my friends had worked with them and I had heard good things. I even had a good experience the first time I went over there.
Trak Staffing Services is an employment agency located right outside of Eden Park. As most people know, sometimes its hard to find a job and sometimes you just need help. That’s where Trak comes in (or is supposed to). According to their website they accelerate careers of aspiring employees. Or they have you jump through hoops and lose all your information… three times.
The first time I met with a representative, she took all my information including my resume and had me take several tests. Then I didn’t hear from her for several weeks and she never returned my calls. Finally I got a call back saying that she was on maternity leave and not coming back to the company, so they referred me to a new representative. The new representative wanted to meet me in person again, get all my information again and wanted me to retake all the tests because she didn’t trust the other person’s information. This representative corresponded with me frequently but never found the perfect fit. I actually felt like she was working with me. But then after Thanksgiving she stopped returning my calls. A new representative from the agency called and informed me that she was no longer with the agency and wanted me to come in and meet with her and go over what I was looking for. So I went through the interview process for a third time. And then two weeks later this woman was no longer with the agency again and now a new representative wants me to go back over there so they can help me find a job.
Definitely not calling them back again.