I have had a irrigation system for the two years that I have owned my house but never did anything with it. Two winters ago, we had a burst pipe from not winterizing our system. So granted to say I was nervous about having the system touched. Tim came out and replaced our burst pipe and made sure that all the heads on our system were working correctly. He actually arrived early before I got home and had already fixed the pipe. I am not sure how long he was here before I got here, but it only took him a little under an hour to get my system working again and set me up for the rest of the summer. I am really impressed with the customer service and attention to detail that Tristate Water works provided. I will definitely recommend them to others in the area. It is the little things that count and this company provided those at a reasonable price.