Wm Effler Jewelers

HORRIBLE service. I got a Michael Kors watch for Christmas, and I went there to get it resized. When I first walked in, the blonde lady that helped me gave me a once over (I had just worked out) and I felt extremely out of place.
The watch got resized and all was well, until this morning. I realized that a screw was missing, it was DEFINITELY there when I brought it to them. It’s the screw that holds the watch face to the band. I brought it back to them, and the pretentious blonde lady immediately said that she had nothing to do with it. They told me to go to Nordstrom to fix it. Completely unwilling to help me out. Never again. Don’t go there!

I reached out to Effler about helping me find an engagement ring for my fiancée and I gave them a difficult task. I wanted a lighter colored sapphire that was natural (not lab created) and needed it to be affordable. Within a week, I was surprised that they found an amazing gem stone about the size of a 1ct diamond. The process of finding the right mounting took a while as I was very picky, but they eventually recommended the Scholdt rings to me and I found the perfect one in a matter of minutes on their website. It didn’t take much time to get the ring all put together with diamond side stones and in my hands. I just had to take the time to let you know how great they are to work with b/​c they worked with me for over 3 months to put this ring together. Top notch customer service and a great product at a great price. Effler Jewelers is an exemplary small business!

When shopping for a pearl strand, I found William Effler Jewelers to be very knowledgeable and helpful… but sadly overpriced. I learned much about pearls from the salesperson, but no matter how great she was, I couldn’t justify spending three times as much for the necklace as I found it elsewhere.
They seem to be dedicated to their craft, as they string their own pearls and have a custom jewelry workshop in-​house. If I need any jewelry repair or custom jewelry in the future, I will definitely stop by to see what they can do.

Wow! I have been shopping at William Effler Jewelers for over 10 years and they have made the women in my life very very happy! Because of this, I figured they were the most appropriate place to pop my Unilocal cherry. As a 31 year old guy about the last thing I want to do is spend my free time shopping for jewelry. Effler’s makes it so easy for guys who are busy and appreciate over the top service! Sure you could go to some chain store and deal with people who don’t know what they are talking about but why? Keep your money in town and spend it with a locally owned store that always has experts on hand to service all of your needs. They carry young and trendy jewelry perfect for my wife and sisters and also cater to the more refined (older) Hyde Park crowd. I’ve always had fantastic options to choose from and the best part is that they gift wrap your purchases! Guys, it doesn’t get any easier to find great birthday, Christmas, and anniversary gifts than this. They will make you look like a hero! You can’t go wrong with Wm Effler!

Broke my fiancé’s engagement ring, then lied about it.
I took my fiancé’s engagement ring to William Effler Jewelers to get resized. When we dropped it off to get the estimate, the ring still had some string on it so she could wear it. The employee proceeded to put the ring on the mandrel to see what size the ring was currently at, and how much it would have to be resized. She pressed the ring hard down the mandrel to try to get a reading from the mandrel. I didn’t think anything of it at the time, as we are not jewelry people. We left to come back the next day to hear the estimate.
My fiancé returned to pick up the ring and was told by the employee that it was cracked in two places. My fiancé put the ring on her finger and it was more than cracked, it was broken. The ring no longer made a complete circle, and there was a piece hanging open. The employee did not apologize, but quoted a price for what it would cost to fix. My fiancé was shocked and didn’t know what to do. She had to ask for an envelope to put the ring in, as she couldn’t wear it and left to find me.
I returned the next day as they were closed by the time I saw the ring. I talked to the manager and asked him about it. In describing to him what happened, he stopped me and asked, «She put it on the mandrel with the string on it?» I replied that she did. He said that he would talk to the jeweler who made the estimate and the employee whom we dealt with previously. Twenty minutes later he called me and proceeded to tell me how the ring was old and had been resized twice previously and had a very thin shank. I told him I wasn’t pleased that a piece of jewelry that I dropped off as a ring, came back broken. Then I was told that it did not leave his store broken, simply cracked in two places as the jeweler had said. I asked if he was calling my fiancé a liar, and he said he wasn’t, but he was sure that the ring wasn’t broken when she left the jewelry store. (!!) I brought my fiancé to the store and he said the same thing to her face.
I’m convinced that the manager simply made a business decision and decided he had nothing to gain by fixing the ring as I was never going to go there again after he fixed it. This is true that I would never go there again, even if he did fix the ring. But I think this shows how little this store values customer service, not to mention integrity and honesty. Do not patronize this store, you will be sorry.

I’ve been looking to buy my girlfriend something nice for her birthday, so I dropped by the Kenwood Towne Center in search of a nice necklace at one of the jewelry stores. I didn’t see much that caught my eye, so I headed down to the Hyde Park area and found William Effler Jewelers, which was a nice change in pace. In general their items seemed to be of higher quality then much of what was at the mall, and they were friendly but not too pushy like at Kenwood, which can be very annoying. While I didn’t end up getting anything there, I did find it to be a good store.
Wm. Effler Jewelers, as the name typically appears, is a family-​owned and operated jewelry and gift store, established in 1920 in Mt. Healthy. After several moves and changes within the company, the Mt. Healthy store (not original location) was sold in 2001, making the now-​19-​year-​old Rookwood Pavilion store its only location, according to its website. Wm. Effler Jewelers is a member of the American Gem Society, so you know it’s a reliable and a well-​respected place to shop.
Of course they have a large selection of all kinds of jewelry: diamonds and gemstones, rings, bracelets, necklaces, watches – you name it. As far as the gifts, they have a lot of porcelain figures, as well as some nice baby gifts, clocks, and Waterford Crystal items, among other things. Overall, Wm. Effler Jewelers is a very good store, and being that it is a long-​standing local business makes it that much better.