Tim Horton’s

This isn’t Canada. Tim Hortons IN Canada Is FANTASTIC! ANY Tim’s, ANYWHERE AND EVERYWHERE in Maple Leaf Land. Not so much here. Not JUST this Tim’s, to be fair, but alas, ALL of the Tim Hortons IN the USA. The doughnuts don’t seem as fresh. And, MOST IMPORTANTLY, ALL TOO OFTEN, they DO NOT have a number of items available on their menu. Look, when I pull into a Tim’s in the USA, I am told, all too often: «Well, we are out of Chili.» Or Mac and Cheese. And this is NOT ACCEPTABLE… PERIOD!
The coffee? Great! Pretty much EVERYTHING else? Forget it!
So IF MANAGEMENT reads this, COME ON, For Pete’s Sake! Get your act together! Don’t tell me you can’t sell enough that you can’t stock menu items. ALL MENU ITEMS NEED TO BE AVAILABLE ALL OF THE TIME!
How On Earth will you EVER reach the Critical Mass of CUSTOMERS that you NEED by carrying on this way? Out of «this» or «that» is quickly becoming a self-​fulfilling Prophesy, and why wreck your business this way? MCDONALDS offers a pretty good cup of coffee these days, and you need to set yourself apart from the competition with FRESH doughnuts, AVAILABLE Mac and Cheese (Did you know Mac and Cheese was INVENTED IN CANADA? Yes… True… and they call it a KRAFT DINNER generically… that’s what they say when they mean Mac and Cheese!)
And for you Americans? Please DO visit Tim’s when you are on vacation in Canada, won’t you? I promise you will enjoy FRESH doughnuts, AND Mac and Cheese AND Chili with those Oh So Good mushrooms in it that makes it an absolutely delicious treat 24/​7, AND Tim’s Chili Beats the Pants off of Wendy’s Chili… So There You Have it!
Tim’s is no mere fast food place in Canada, it’s a Canadian Institution and a source of NATIONAL PRIDE.
I am VERY disappointed that USA Tim’s just doesn’t make the grade… Sorry!

We ordered 3 donuts and 2 LARGE ice waters with extra ice. My donut was upside down in the bag so all the icing was stuck to the bag. I was given one SMALL ice water. Asked for the second one and the drive thru woman rolled her eyes and got it. Consistently when I order a large ice water they give me a small. I’m willing to pay for a larger cup. They say that’s not necessary. So why can’t I just get my water The way I ordered it? Btw. The donuts tasted great.