Freestyle Clothing Exchange

Went in to sell a dooney & Burke bag several years ago, which was authentic and the gal working there lied and said that it was made in Mexico and the quality of the leather was not as good… be careful. When they first opened up, the owner used to work there and was really nice, since then the workers have not been the best.

Just left, after looking around I’m surprised they didn’t take more of my things but that’s really how these things go! 5 items got me $ 19 so it’s not bad, out of my two bags full that’s all she took though. Also they were pretty friendly

Not open until 7 anymore. Drove out there to see there hours have changed and are now closed at 6. Other than that disappoint I sometimes find some great items here it’s hit or miss for sure but worth a look every now and then. My favorite part is that organize the clothes by color and size so it’s easy to find black items for my work wardrobe.

By far this location is the best store. Employees are much less snooty when you are selling clothes then the chicks at Crossroads. I always find at least one item at a great price.
What I like about the selection here is that while there are some club type clothes, that’s not ALL they have. I have found many great everyday, super cute staple pieces here.
My one dislike is that they don’t have nearly the purse selction they used to. Oh well, probably for the best seeing as all types of purses/​totes/​clutches are kinda my vice lol

Okay so I was just here today and the staff is horrible. They act like they are too good to talk or even welcome anybody. Today I sold some clothes and I was shopping around too, so when they called my name I went to grab my bags but I wasn’t done shopping. So the staff all accused me of trying to steal and it pissed me off. They have snobby attitudes. I even saw one of the employees roll her eyes to a few customers. This place sucks. I’d rather go to the one downtown.

Just adding on to the handful of reviews that have said the same, staff is rude and unwelcoming. You work at a damn thrift store. And If you’re selling and they tell you to wait an hour to look through your clothes you should probly add another hour onto that.

I was so offended when I went to this store. I am an avid consignment and thrift store shopper and I am completely aware that it is sometimes hard to come across decent plus size clothing but I usually score some great deals when I do! #fatgirlproblems :) My problem was not their lack of clothing for plus size but instead the lack of interviewing they clearly do when hiring staff or managers. I was trying to have a conversation with a staff member that after calling I find out she is a manager. Your staff member Carrie needs to be trained on customer service as she was extremely rude and honestly made me feel discriminated against for being a larger woman. She is totally unapproachable and her facial expressions and body language convey she has no time for you. I won’t be returning to this location, and it is solely due to my experience with her! Eat a sandwich Carrie it might make you a more pleasant person!

It’s funny that I brought clothes to this location only to get turned away because when I took the same batch of clothes to a different location on the same. exact. day. they picked up most of what I was exchanging.
I came into this location with 7 pairs of shoes because they needed to go; the lady who handled my exchange didn’t even look through my bag: she took ONE pair of shoes out, went «Meh» and handed the bag back to me. Now, I understand if my shoes were heavily worn and/​or ugly; but they weren’t. Most lightly worn because I used to always to buy a half size bigger, so they never fit right. All the shoes were cleaned, reconditioned, and looked new besides some slight obvious blackening of the bottoms.
She turned me away «based on condition», but when I looked through their selection of men’s shoes, there were shoes there that were in waaaaay worse condition than mine. Granted mine weren’t typical super-​popular name brands (Vans, Nike), they weren’t cheap brands either (Skechers, PayLess), just foreign or dressy (Gant, Bass, Puma)
I was kind of in shock when she said they didn’t want anything because when I went to the Roseville location and they took ⁵⁄₇ of my shoes (the other two I already knew had no hope, but it was worth a shot).
Avoid this location; Roseville is MUCH better, and right in a huge shopping center too!

This store use to be great when the mother and daughter actually worked there. They use to have plus size clothing also, now I guess they don’t want our kind there. The girls working there now are rude and unwelcoming. Guess that’s what happens when you turn into a chain, everything goes down hill especially the customer service. I’m a hairdresser and years ago I would recommend this place to all my clients. Now I wouldn’t dare because everyone should be treated with respect and that no longer happens there. I’ve actually been thinking of opening up a second hand place for curvy girls. This place here is now crap!

Let me start of with saying very good selection of clothes, but not great service. I brought in multiple bags of clothes that are in season, just like the ones selling on the floor. Matter or fact, I find a duplicate top of mine out on the floor. New-​like clothes. Worn once or never. I was told nothing fits the criteria of what they’re looking for? Really? But while I’m looking around I find the same stuff ha! These trade in stores are such a joke. Never will I be selling here again.

The clothing selection is usually pretty good prices for the most part are good and overall I like the store. My Review is bad because of the rude girls that work there. They don’t do their job so you maybe end up waiting over 10 minutes just for them to unlock a fitting room. Also they gossip about customers as soon as they leave, the last trip I made there they were laughing about a woman’s weight saying she’s definitely not a medium. I’m sticking freestyles others stores where the employees are actually respectful.

This place is great but the hours are not! 11 – 7? So pretty much when most people are working… great if I was a staff member but not if I’m a working person! Even if you work 8 – 5 and try getting over here from downtown you still only have an hour or less to shop. Those clothes are worth it most of the time but I get so bummed when I get off late and want to come over here and have to rush through the racks.

I came to sell clothes, I had very new in-​style fall clothing. The woman behind the counter was fairly rude and only took 4 items from my giant bag. I am now at crossroads where they are taking more items. If you want to sell. Crossroads is better

So many of the girls that work here need to chill tfo. They’re incredibly snobby and straight up rude. Some of the prices are a little outrageous for used clothes.

I came here for the first time today to sell some of my clothes. I was hoping to make a few bucks and maybe spend them at the store. This process ended up taking an hour and I didn’t even end up buying anything out of sheer frustration and my need to pee. They have NO public restroom.
I signed in and the cashier told me to wait for them to call me back to the front. There were a couple of people in line. I looked around for a while but decided to sit down on the only bench in the building to wait for them to call me back. I spent 45 minutes on that bench (directly under a very loud speaker) before an employee asked me if I was still waiting to finish the transaction. They had apparently called my name a few times and gave up. I did not hear them (not saying it didn’t happen) but I was sitting in the same spot the whole time, right by the counter! How does that happen?
In the end they bought 3 of the items I brought in, about a fifth of what I brought. I could have accepted ~$ 13 of store credit but chose $ 9.45 cash instead so that I could leave. The employees who actually acknowledged me were unwelcoming and inconsiderate. I will never come back. I’m just going to donate my clothes to a real thrift store that doesn’t unapologetically waste my time.

The staff here is ridiculous, first they are incredibly rude, secondly they treat me as if I’m stealing. IT’S A THRIFT STORE not an a VS or a LOVE CULTURE. I will stick to my normal stores! I understand they probably have a lot of people stealing but c’mon people all I had was a wallet, phone and key, so it’s not like I had a huge bag or anything. I went in hopeful for a dress and came out feeling shitty. If I could give this place zero stars I would.

The sales girls were RUDE… there was a young man who worked there that was very sweet, though. I sold a bunch of stuff here that I was going to give away, I ended up getting $ 62! They had an ok selection of clothes, I wouldn’t make it a point to go there to shop.

3.5 stars. Second hand clothing store that also has men’s clothing, shoes, accessories, handbags and jewelry. The brands tend to be from places like the Limited, Forever 21, Target and Kohls. They do have a small «designer» section with more upscale brands. Price-​wise, the prices are okay. You would do well to find the ½ off stamps on items. Also, as of this writing, you can buy certificates from SNR Sweetdeals (
) where for $ 25 you can get a $ 50 gift card.
What I like about this store is the fact that everything is sorted by size and color. Unlike Crossroads where you have to go through every rack to find your size. This makes it so much more convenient and efficient!
Not exactly the easiest to find, your GPS will probably get you lost. What you do is when you come to the stopsign at Tupelo, turn left and drive through the parking lot. You will pass up some sort of dialysis place and keep going. You’ll see the freeway ahead of you as well. The store will be on the left!

I don’t know what it is about consignment stores but the staff is always so rude. I’ve been here once before about a year ago to sell clothes and never came back because the staff was really rude. Decided to try again this time there was a super pleasant girl who was so sweet and happily took my clothes and gave me a waiting time. Then the dressing room attendant came around as I was shopping and set up a dressing room for me and was also very sweet. Then came check out time and the girl who picked the clothing and the check out girl were so rude. She gave me so much attitude because I asked for a bag. Which again turned me off this place. Overall I’d rather not be treated that way and give my clothes to goodwill. Someone manage this place better and train your employees to lose the attitude. I know retail sucks but if you don’t like it, get a different job!

This store is located in the most inconspicuous location! I only stumbled upon this place because my hubby was shopping for ammo. Located next to the Shooter’s Warehouse on Tupelo Dr., you can literally see all the cars driving by along I-​80. As I was waiting for him, I noticed brightly colored windows and doors with a sign outside. I couldn’t see into the business, so I ventured in, and lo and behold, «Shoppers Paradise!» Score!
My first impression, reminiscent to a lot of the second hand boutiques you would find in SF, you can totally put this store on Haight and Ashbury! Just sayin.
I love the whole layout of the store, everything is organized to color and season. You don’t have to rummage through summer clothes with winter. Clothes were sorted by season and color! Yay! I love their shoes and bags on display, I didn’t feel as if I am limited on time or claustrophobic!
The staff was really friendly and helpful. I bought a sweater and a cute blouse for only $ 10! Woo Hoo!
I did go back to sell some of my designer jeans and was told to go to their Folsom location, only because they were offering me less than a fraction of the price that I had paid. Nice suggestion, because I was going to try to sell on Craigslist. I will be taking my jeans to the Folsom location to see what I get for them!