McDonald’s

This place straight sucks.
My second time there they messed up my order.
It’s basically theft to charge people for merch and then not even put it in the bag. I’m done going here. They should shut this location down and put a better restaurant here.

I just watched a manager smoking out front at a table outside. As she finished her smoke while walking in, she flicked it into the bushes… All in front of my two 6 year olds. She probably is handling food with out washing her hands now. What a great example to set at a kid friendly establishment. I’ve seen more class at a dive bar…

Went to grab a late dinner ordered a double quarter pounder and once I got home I open the box and got a burger with no bottom bun. Unacceptable

Messed up on my coffee… twice…got a bad one, asked to fix it, failed again. Wait time was crazy too…

Review is strictly for the bathrooms.
YUCK!
Very dirty and no toilet paper! Had to fish around in my purse to find a napkin to use. I don’t even want to think about how the employees that make the food use these bathrooms…

Good McDonald good staff… Lots of changes have happened I miss the soccer theme of this restaurant for sure

I’ve written complaints directly to McDonald’s and they just say sorry and try to give food vouchers ‚(that I’ve never accepted) as a fix for their complete disregard for good service. All I want is to go through this drive through, be treated timely and with some sort of respect and get the actual food that I paid for and it just can’t seem to happen at this location. I don’t know if it’s the managers or if it’s because they are just stupid but these people suck at their jobs. On top of all the the past problems at this store, tonight my wife and I stopped through the drive through for a very late dinner. After sitting for several min behind the car in front of us, dude at the window said it’d be 2 min before our order was ready because the meat wasn’t cooked yet… About 30 seconds later he handed us our bag of food??? Though we were confused by the shortened time, we didn’t check the order before we got home (mistake), and we ended up with less than we paid for. This McD’s never fails to disappoint. I’d go into details but I didn’t get much to eat so I don’t have the energy.. This location sux! Go anywhere else.

First of all let me say the ONLY reason I go to this location is its the closest to where I live so the food is hot by the time I get home. I have teenagers and every now and then, I will let them eat out. EVERY TIME and when I say EVERY TIME I mean EVERY TIME I have gone to this drive thru, my order has been wrong. I ask for cheeseburger ketchup only, I dont get it. I ask for an iced caramel mocha, I get it without caramel. I get my food missing fries, missing drinks, missing straws, missing napkins, missing whole items. After about 4 times, I finally complained and the mgr Nancy was nice and offered us a free meal but it still happens EVERY time. So when I go to this location and order my food from the drive thru cause I am in a hurry, I am disabled and in pain, I dont even open the bag. I just hand it back and say its wrong cause it is. And in addition to being wrong, fries will be cold and food made sloppily. I get it. They don’t care about their jobs. They are young. But management should care. My first job was McDonalds as a teen. How hard is it to look at a screen and make sure the correct items make it into a bag and into my hand? WORSE LOCATION EVER. Only bonus is Dutch Bros is in the same parking lot. There is one girl who works the back drive thru window and she is really pleasant, everyone else SUCKS.

I go to McDonald’s for the fries. Usually I go to the Auburn/​Greenback location but this was convenient as I was running errands in the area. I will never go to this McDonald’s again. I can get a mediocre burger and gross fries anywhere. The drive-​thru was very slow and when I got up to the window she handed the food through and one drink and was like «Bye!» Actually, I need the other drink. «You ordered 2?» I ordered 2 meals, so… «Oh! There’s been confusion about drinks today.»
The fries were the biggest disappointment. Cold, stale, hard and cooked in dirty grease. I ate a few and threw the rest away. I’ve never had McDonald’s French fries that tasted so bad. I’ll stick to Auburn/​Greenback. Fast service, accurate orders, and hot, fresh fries. Even if it’s out of my way.

Parking lot is a wreck– half the parking lot is being painted. The food, for man-​made foodstuff, was good. Staff is ALWAYS nice! I love it here, when I am trying to shorten my life expectancy!

It’s your typical fast food. This morning was a random drive in. Wanted a shake so I was on a quest to find somewhere early in the morning on my way home. The girl taking the order was really sweet. However when I pulled up to the 1^st window, wow this girl would suck the life out of anything. Could she possibly hate her job anymore? I mean really? Don’t put the girl with the sour puss face and barely acknowledged you pulled to the window and didn’t say jack to you at the drive thru. It’s too early in the morning for all that. Pull up to the 2^nd window and low and behold it’s the order taker. Very upbeat and seemed to actually like her job while checking everything to make sure your order is correct. They need 2 of her. Lol anyway ad I said it’s fast food and it is what it is.

I have been nothing but happy with the food and service at this McDonalds. Yes, they are a young staff probably working their way through high school or college but they have been trained well in my experience. The cashier always says welcome to McDonalds when we come in. I have also been through the drive thru a fair amount and the service is prompt and cordial.
The food here is hot and consistent. There have been very few times my order has been wrong. At times they can be a little slow to get the food out but they are always apologetic.
This location is very clean someone is always mopping and wiping down the area. If you like Mickey D’s this is a great place to stop.

I went to go get a quick lunch for my kiddo. We normally never to McD’s. I ordered and paid and then got to the pick up window. The gal handed me the food (which I checked because once before they forgot to put the chicken in). I had also asked for a boy toy. I asked her if there was one and she just shrugged and smiled. So I checked that. Pulled the girl toy out and asked for the correct one. Then when she brought it back she handed it to me and said «Thanks». I sat there. She asked if there was something else. I said I needed the drink that goes with the happy meal. And then, she (seriously) looked at me and said «Oh, was that an iced mocha?» I said seriously? for an 8 year old? No, apple juice would be much more appropriate and appreciated. Thanks. Oy. Not only do we not go there often because it’s not healthy… but it’s not good for my stress levels! lol

First we get bad food with a signed receipt to replace and now they won’t, horrible customer service. Beware

This McDonalds gets my order wrong every single time. It is so annoying. One time I actually a backed up to the drive thru window to get it straightened out. I thought the lady in the car behind me was going to have a heart attack.

Let’s start by saying that I can count on one hand the number of times I visit Mickey D’s in a year. That said, from what I saw here last night, this place is a-​okay. It’s clean, they have a McCafe (loved those in Australia and it is nostalgic to see them stateside) and you can watch Fox News. I prefer CNN, but hey, it’s a fast food chain!
My daughter and her friend really really wanted to come here. I just took them to a ballet and it seemed kind of like a counter-​cultural experience to come HERE after going to see the dancers perform a Balanchine ballet in the studios downtown!
What can I say? Every McDs sells the same stuff. I did ask the woman behind the counter if they still used transfat in their fries. I may well have asked her what the square root of 409,345 is. She had a blank look on her face and had no idea what I was talking about.
On the good side, when they realized they were out of caramel sauce for the apple dippers, they filled up a small cup of their caramel sauce (the stuff they use for their sundaes) and gave it to me. Wow. We loved that stuff.