Metro PCS

I’ve been coming to this Metro for a bit now. Mike is a really nice guy! He’s super helpful and is all about customer service, unlike other Metro stores.
He’s very knowledge and a very honest person. If you want to go to a Metro that gives you great service I recommend him highly! :)

I live in the Natomas area and I Drive Way out to Citrus Heights just to go to this metro MetroPCS. The guys that work there are very friendly and have wonderful customer service. I thought I lost everything on my phone and Mike was able to restore my phone and get all my contacts and save all my pictures and everything he is amazing when it comes to phones and like I said both brothers they’re awesome great customer service I would drive from Elk Grove to Citrus Heights but had to cuz this is hands down the best MetroPCS in Sacramento. I would recommend this MetroPCS pcs to anyone.
Cheryl

I have been with Metro PCS service for a long time and am very pleased with the service. The only negative with Metro has been the cost of the phones, until I found this place. I checked 5 other Metro locations in the area and they were the cheapest prices. Also great service. I have purchased many phones here and it is the only place I will go. I went in there last week to buy my wife a replacement Galaxy phone and instead of them wanting to sell me a new one, they recommended repairing it for hundreds less and only took them about 5 minutes to do the repairs. If you are looking for a great honest place to buy or repair a phone, I highly recommend them!!!

The guy in this metro store was so helpful with setting up my new phone and nice. Usually when I go into other stores the salesman tries to force me into buying accessories that I don’t want or need. This experience was a lot better and I’ll be going to this metro store for now on!

BEST metro in 916 hands down!
Idk what that other review is about. but it surely cant be this location!

I“ve been coming to the Wireless Place ever since I moved up from the Arden area. I purchased several phones there, and recommend this business to my family and friends. I have received excellent and friendly service here from both Mike and Dave. Metro PCS, like any business, sometimes experiences little glitches. This is the «go to» place to get them fixed.

If you live in Citrus Heights and need anything Metro PCS, this is the place to go. After being unsatisfied by customer service at a previous location we came here hoping some of our questions and concerns could be clarified.
I believe the gentlemen helping us was Mike, he was EXTREMELY patient with our crazy 2 year old whilst getting my new service activated and handling other customers that came in. By far best customer service I’ve had at any wireless store.
Fast, friendly, patient, helpful, just about anything you need from a wireless location! Great place very happy I gave them my business, just because I’m trying to save money on my wireless provider I don’t think anyone should have to sacrifice great customer service!

Talk about bad customer service. Went in here and bought a USB charger for my car. I frequent this shopping center almost daily, so I figured just keep the business local. Well that was a mistake.
The charger did not work after less than 3 weeks. I took it in and asked the guy for an exchange and he told me, sorry there are no warranties on chargers. I asked him to show me in writing that there are no warranties. He said he didn’t have to as this was their rules. But he proceeded to tell me that «I could buy another cord for 10 dollars.» I said «what?» Spend more money for a equipment that has no warranty?
While I was leaving, I took my charger and threw on his counter saying «Keep it, because there is Unilocal!»
Pick any other store and make sure you get warranty information in writing.