Sam’s Club

I’ve had nothing but great experiences shopping at this Sam’s. Great selection of organic produce and healthy items. Sure there’s tons of junk food, but so does every other big box store. I have a membership to both COSTCO and Sam’s and find Sam’s is the cheaper of the two for many of the identical items. Plus, you don’t have to worry about getting into a fistfight while trying to make your way to the gas pumps.

This place is rediculous! The worst management and customer service I’ve ever received!
Go to any other one but here!

I love this Sams club! I come here all the time! They have the best price for huge pumpkin pies! I’ll write more later

This place is so cool!!! You want giant things of Nutella? Go no further. You want giant thing of toilet paper for those days you go to Taco Bell? Go no further. Are you looking for human sacrifices? They have them in bulk! The customer service has always been decent and never rude. It’s just a run of the mill bulk store, but the variety is very cool. You can even eat here if you want. Imagine a city designed inside of a building for a zombie apocalypse. That’s what this is and once that day happens this is where I will be. Hiding in the food section patiently awaiting for others to figure it out

I was in line for their phone deal for 2.5 hrs Nov 14, and when I finally got the chance to do my purchase, they said the owner of my account had to be there, even though I am an authorized user and know the pin. The sprint guy even looked up my account. But Sam Club turned me away, so I decided to try and make an appointment. The Sams club staff that had her little clip board with the appointment acted so stuck up. Her back was turned against me as she was talking to me and kept on talking to her co workers while I was trying to make an appointment. She was totally not flexible at all… I really had to get her attention. Even the AT&T rep tried to get her attention for me. I am really disappointed. Just because you got a job holding a clip board making appointments doesn’t make you any better then the people who pay for a membership to come into the store and shop especially if they’ve been waiting for almost 3 hours.

Rudest customer service desk staff I’ve ever dealt with. You obviously don’t come to a bulk store for attentiveness — but at this location, you’ll encounter just plain rudeness from their «customer service» desk.

Sam’s Club in Citrus Heights has a great manager who will take care of any concerns you may have immediately. This store is my «one stop shop» for the lowest price gasoline in the area as well as the all you could ever need. I appreciate the business membership which allows me to go at 7 am before the general public and get all my shopping needs taken care of.

I had contacted Sam’s Club via Facebook, Unilocal and their customer service, as well as reviewing my products. I had a bad experience with the Citrus Heights Ca store and their VERY RUDE manager. This happened back on April 19’th 2015. No one ever got back to me on this matter. Its sad that we never heard anything back regarding this matter. We will now be taking our business to Costco. We will not renewing our Sam’s Club membership!

Love the stuff at Sam’s club and we have been been a member of Sam’s club for years and will be for many more years and were still trying to get used to the way they are changing everything a round but great organic food and extra

Horrible customer service in the auto department. Don’t get fooled into the somewhat cheap prices because you pay for it anyways with rude people helping you. Would love to get my membership $ back.

Lupe was really really nice he explained to us very thoroughly and was kind. And the women at the from entrance was kind also and guided us to the customer service place with no problems or hassle. We didn’t have a card. Thanks LUPE! We are SAMs CLUB members now!

This review is for the stupid greeting lady at the door checking your card. No smile always try’s to hassle you if you can’t get your membership card out in time. Signed up for the new iPhone app that the people inside said you can just show your phone when you walk in and use it to check out cool I thought no need for yet another card in my wallet.
Well tried to go through the door and she practically stands in front of me «well where’s your card? You can’t come in without a card and you can’t buy anything without your membership «tried to explain but she is so ignorant she wouldn’t listen just kept arguing that she’s right and that there is NO other way in without your card. Get it sorted lady oh and by the way to buy alcohol NO membership required
I had the card in my wallet but after that performance wasn’t about to show her just walked past her. Do me a favor SAMs and stick someone with a little personality at the entrance. Maybe check out costco for some ideas ??

Tire Department. Well I know I’m out of line for expecting average quality customer service, silly me. I am the one needing tire assistance and have chosen a store that also sells nacho cheese by the pallet. Guess I got what was coming to me. Needless to say I didn’t get any help with my problem, but this nacho cheese will really help my Taco Tuesday conundrum.

I like Sams Club. Better than Costco, too.
Gas is just as cheap (but never a line) and the membership is half the cost. Staff at this location is friendly (aside from the occasional grumpy pants at the door that searches your cart with an attitude like you are a shoplifter).
THEY HAVE SELF CHECK OUT!
Organic selections have doubled in the last year. I actually think they stock more healthy options than Costco at this point.
I’m a fan.

Got a new battery here the other day for my truck. I have no complaints about that, the kid who helped me was actually very knowledgeable. I get gas here and miscellaneous items once in a while. My only gripe would be both customer service which could be better and they seem not to be in touch of the wants of their customers, for example my wife and I typically buy all of our food at Costco (we have both) because they have more of the foods we eat. Organics, etc.
5÷19÷15 Update of review: Today I went in for cat food/​litter, it took 45 minutes, their computer system was down, employees seemed to be unfriendly, there was an instant savings on both food and litter. I would have bought more to take advantage of the discount, but there were only two boxes left of the discounted litter and I did not even want to go there…

I come here to buy supplies for our restaurant at least 2 times a week… the last 4 times the guy at the front door gives me a weird look and asks to see my membership card but does not ask the person that walked ahead of me and I slowed down to see if he would ask the person behind me and sure enough he did not… this happened each time I went. Maybe I don’t look like I have enough money to afford a membership or I don’t look trustworthy? Who knows but it really gets under my skin… I’ll be going to a different location

I don’t have a Sam’s Club Membership so I came to check the place out during one of their Open House weekends where anyone can come in and shop.
During these weekends if you don’t have a membership, you have to «check in» at the Customer Service desk and get a pass before shopping. I heard horror stories about how long the line can get for one of these passes, so I came in at 7:30pm on a Friday and walked right up.
I was very excited to finally take a look inside a Sam’s Club because I have a membership to the «other warehouse store» and have never had a need for another membership until recently. My hopes and dreams were quickly crushed as I started to walk around the store.
Inside for me was this: You take a Walmart. Then you take all the bad and unhealthy food out of that Walmart. You then make all that bad and unhealthy food bigger in bulk. You then place it in a Sam’s Club.
I was hard pressed to find any healthy snacks and meal items or anything organic. Sure, there were maybe a handful of things, but nothing worth a membership.
If you’re into that kind of thing then go ahead, you’ll probably love it. I’m just saying it’s not for me.

This club is not as bad as people say. There is a Costco close by which is about ten times as busy but this club seems to be pretty low traffic. Overall it’s a perfect stop for buying quick bulk items you use all the time like milk, eggs, toilet paper and paper towels all much cheaper than you pay at a grocery store.

Not quit a 5 star.
Pros ;
Store is very clean and has great deals. I shop here all the time
Cons:
Was very minimum customers @ 11:31 am. For the amount of employees standing around talking or on their cell phones. There should never be more then 2 customers in line. Which by the way there’s about 5 per line in just 2 check outs are open.
I’m sitting here watching a guy just sitting waiting for an manager for employment for 30 minutes now. One manager told him that it would be a couple of minutes.
Again! The store is not busy.

For the past couple of years I’ve had a membership for «the other big place» and have had a membership for Sam’s in the past. I decided this time around to join Sam’s.
They have a wide variety of things I don’t need but that suck me in and I end up somehow finding a reason to need them. This year so far I’ve bought a lot of things here besides the regular food items that come in ginormous sizes. My daughters very cool bathing suit, flip flops, Wolf Gang Puck cookware that totally kicks ass, birthday cakes a few times, dog bed for great price, dog toys, books, games and more.
Do I really need a membership to any of these big places? Not sure but I sure do enjoy going in for the things I need and I definitely enjoy going in and finding out I could use some of the stuff they have.