About six months ago, I took both of my daughters here for an eye exam but at the time my younger daughter didn’t need glasses. Since lately my daughter has complained about her vision, I decided I should take her in again. I was told by the receptionist that it will cost $ 55.00 for a re-exam since my insurance only covers eye exams every 2 years. It was disappointing at the time but it needed to be done regardless. I took her in and after getting the exam done, I was told that the doctor told them not to charge me anything. I’m glad I started taking my daughters here because Dr. Texas Smith provides great customer service and even goes above and beyond for his customers.
Sara L.
Évaluation du lieu : 5 Fair Oaks, CA
I had a great experience with Dr. Texas Smith. From his friendly office staff, to his wonderful, playful, yet professional demeanor. Even my 5 year old cant wait to go back! :)
Olviya I.
Évaluation du lieu : 5 Sacramento, CA
Dr. Texas is the best eye Doctor out there. I used to go to him when I was younger and then I bounced around doctors through college because I didn’t have eye insurance. My husband recently got VSP insurance, and I was thrilled to be able to go back to Dr. Texas. The service is phenomenal! Doctor Texas is fun and easy to talk to(just as I remembered), and his staff is just excellent. You can tell they enjoy working there. I found out today that most of them have been working for him for 30+ years! That should tell us all something. Also, my CL’s were terribly dry, and I was in dire need of some new ones, and they fit me in the next day!
Anita M.
Évaluation du lieu : 5 Rancho Cordova, CA
My husband and I have been coming to Dr Smith for 30 years. He has given excellent care and would highly recommend him for your optometric services.
Chelli L.
Évaluation du lieu : 5 Citrus Heights, CA
Dr. Smith has been my optometrist for over five years. He is a down to earth, wonderful person. The staff as so kind. Just yesterday I brought in a pair of my sons’ friends glasses. They were fixed in no time. Now, what the staff did not know id that they were for a boy with high functioning Autism and by fixing his glasses they helped his mother until she can get him a new pair, and helped a teenage boy that can not see without his specs! So a BIG thank you to the staff. **The exam of course is by appointment but if you need a quick fix they will do it then and there!
Samantha O.
Évaluation du lieu : 5 Citrus Heights, CA
My husband and I both see Dr.Smith. He’s awesome! My husband can hardly ever get time off work to go to his appts, Dr. Smith came in early just to fit my husband in. Everyone in the office is so nice. They make going to the eye Dr. A pleasant experience.
Heather J.
Évaluation du lieu : 5 Sacramento, CA
I’ve gone to this optometrist since in was in first grade and recently went back in with my husband. We both love this office. They have a very good selection of designer frames as well as more affordable ones. Not too many sunglasses though, but I wasn’t there for those. All of Dr. Smith’s staff are very friendly and helpful. I had to come in before work one morning and they gave me a 7:15 appointment time… the office doesn’t even open until 8:00! They really go above and beyond to be convenient for their patients.
Valerie H.
Évaluation du lieu : 4 Roseville, CA
After poor to pathetic service at «mall» optometrists, I was gratified to find an optometrist’s office run by good mannered professionals, who felt their job was to exceed their customer’s expectations ! And they have! Dr. Smith found an eye problem that had given me vision problems and daily headaches for, oh, just ALLMYLIFE, that countless other Dr.‘s had missed, and his staff are all happy to make sure I leave with the best looking/fitting/right-for-me glasses I can get. The fact that the entire office seems to enjoy their job, and have a great time doing it, is just a customer service plus. I do and have recommended Dr. Texas Smith and his staff. A visit to this office, as opposed to any other Optometrist Office, is like the difference between flying coach or first class.
Leslie M.
Évaluation du lieu : 5 Tiburon, CA
Sorry the previous poster had trouble with a warranty issue, but that sounds like trouble with the company that made the glasses, not the office policy. My friends and I who go out of our way to visit this office, and could go many other places, find them to go above and beyond for their patients. I’ve had things mailed to me, been given extra pairs of contacts to find just the right fit, and had emergency repairs done that other places said were impossible. I’ve had nothing but good service and attention there, which is why this is the op shop for me!