Hampton Inn Portland/Clackamas

I just finished up a 12-​day stay here. Around halfway through my stay, the maid stole a pair of headphones from our room. Not only did she steal from me, but she did a shit job of cleaning. I am diamond status with Hilton, and this is how I get treated? After that I left up the do-​not-​disturb sign for the rest of the week and endured a dirty room.
I come here all the time for work. I use to love this hotel, despite it being dated, because the staff was so friendly. They’ve replaced a lot of their staff and are currently remodeling the hotel, so even though I had a much nicer room I did NOT have a good customer service experience. The front desk staff was grumpy and rude enough that I didn’t even feel comfortable complaining about the stolen item and just left disgruntled. I will do my best to never return to this hotel.

I’ve been to Portland a few times now… probably 6 times already — 5 being within the last year. and this is by far my favorite place to stay when I’m in the area.
Staff was great! Super friendly. Breakfast a lot better than what I’m used to. They even offer «breakfast on the go» for those who are in a hurry. I also remember them giving us snacks upon check-​in? I think they were pastries…
The room itself was pretty modern. Beds were spacious to share with the group I was traveling with. Decent bathroom. Free parking. I think it shares with a couple of fast food joints in the area.

Friendly service, o. k breakfast and comfy beds. However, the noise with the remodeling is a bit iritating. I believe this place could easily go for a 4 – 5 star when it is done remodeling. The only thing that keeps me away from the 5-​stars is the small rooms and hallways which create a bit of a claustrophobic feeling. But overall a great place to stay if you need to be in the area

My family and I stayed at this hotel for 2 nights and I was surprised how comfortable the beds were, I loved the blanket especially that I’m thinking of buying it. I love their creativity with their elevator doors, some hotels’ elevators are boring but it was cute to read some quotes on it. Although the elevator was small like can fit 4 – 5 people and kind of slow, but it wasn’t that bad. I love the arts they have here too like in our room. Our 10 week old baby loved seeing the photography art! I love how the size of the art was huge to fill the emptiness of the wall. Even their wall mirrors are wide and tall, I love how it’s not small like 2 – 3 people can share the mirror together. And usually at most hotels, it takes me awhile to get comfortable, but the bed made me sleep really well :)
One reminder though, when you hear people talk outside the hallway, you can hear the muffling sound of their voice or when a baby is screaming inside the room and you’re in the hallway, you can hear that. But honestly I don’t think that should matter as long as the bed is comfortable! The brand that they used for shampoo and soap are Neutrogena if anyone is curious. Plus in our room, we have microwave and the fridge!
If you want a view where you can see outside, don’t use room 433 because the window view is another building lol XD but I love how it was very close to the elevator that’s a plus.
Their breakfast food were really good, selection of omelet egg, biscuits and gravy, oatmeal, waffle, cereal, bagel, chocolate muffin, pineapple, yogurts!
I would recommend this hotel to my friends for sure :)

On a last-​minute decision we opted to make reservations for a room in the greater Portland, Oregon area. We selected Hampton Inn based on a recent wonderful experience we had at a Hampton Inn in Surrey-​Langley BC while visiting Vancouver on our 1^st wedding anniversary last summer. I was a little disappointed with the condition of the hotel in Clackamas. We had to hook up our TV in order to use it, the flooring/​carpeting needs to be replaced and the room furniture was out of date. The bed slept fairly comfortably, but there was no mattress cover under the sheet which seems a little unsanitary and it should be there also to extend the life of the mattress. The hot breakfast was decent — although not as good in taste, freshness nor quality that was provided in Langley BC. The staff was nice enough. I believe there might be a small amount of ongoing renovation taking place at the hotel currently on the ground level. On a positive note, the hotel is located right off of the freeway and is easy to find.
The hotel was okay for a one night stay, but I’m not sure that we’d return to this hotel in particular. I’ve rated it 3 stars mostly because the hot breakfast is a great feature of the hotel chain and a great way for travelers to save money in the morning, otherwise I’d have rated it a 2.

This property is just off the freeway and my room was on that side. I could hear a little of the freeway traffic but it filled the white noise void I needed to sleep. Nothing compares to staying in New York City! I thought the parking spaces were generous and well lit. Close to shopping and a good safe location. There is a Post Office located across the street. My room was comfortable, nothing outstanding. As a matter of fact I really missed not having a refrigerator in my room. As other guests have mentioned, the bathroom is quite small and the vanity top is limited on space for personal items, although there is a shelf below to store things. I thought the bathroom lights seemed dim. I hope when they update their guest rooms this December 2015 that with the addition of new furniture, refrigerators and microwaves; they beef up the lighting in the bathroom too. Staff were friendly; and I only had breakfast once in the dining area — which was fine. My days were filled with activities around the city and not in the gym or spa. Upon checking out, the staff mentioned that refrigerators are available upon request. This was my first stay at a Hampton Inn.

For 10,000 points per night I can’t complain. Though I really don’t have any complaints. The staff were friendly. The rooms were clean, though not overly large.
Breakfast was good, but since we don’t eat pork we were disappointed that they featured bacon and sausage two mornings in a row. Powdered eggs would have been better. However, there was a variety of other items from which to choose.
I thought the neighborhood looked kind of sketchy, as there were several adult bookstores nearby, plus a Denny’s in the same parking lot. However, it was fine. No unsavory characters were lurking around the hotel.

This Hampton Inn really tested my OCD because of the lack of cleanliness. I have stayed at many Hampton Inns from Texas to Oregon and most are consistently clean, but this one is pretty bad. I felt like I was at a motel 8. I didn’t want to step on the carpeted floors because they were badly stained. The restroom door looked like it had smeared feces, it was GROSS!

I do a fair amount of traveling and my boyfriend practically travels for a living so we know hotels, which is why a Hilton brand is always the top choice. On this particular trip we were on vacation to see his family for the holidays. We diverted from the plan and decided to use a few of his points, earned from all of the before mentioned travel, to have privacy and not inconvenience the family shacking up in their homes for 8 days.
My boyfriend is a diamond level status so one would assume you would get good service and even a good room with this… Apparently only one is which was available on this trip. I will say the service and staff were very nice and quite attentive– no complaints there. Always a smile and helpful desk employee. But the room… Oh the room. It was the size of a matchbox, and the bathroom even smaller. It was difficult at times for two people to maneuver around the room at the same time, not even taking into consideration the luggage we had to deal with taking up space. About 5 days in to our stay, one morning the smoke alarm decides to go off. Incessantly. We call the front desk and they tell us it’s probably the heat from the shower– even though we haven’t showered any longer or hotter than previous days. We rush to leave to avoid the awful noise and upon our arrival back that night (at midnight) we found our room key didn’t work and they had changed our rooms because the smoke alarm was unfixable. So here we are changing rooms in the middle of the night all because the 1970 smoke alarm was broken.
The hotel was under construction while we were there but truthfully never got in the way. The daily breakfast was great– although lacking in variety. A girl can only eat so much oatmeal and fake eggs.
I wouldn’t say staying here again is out of the question but it certainly wouldn’t be the first or even second choice. We realize Hampton is not the typical Hilton name but it does represent the company and in this even Hampton should have standards.

They accepted my late check in.
Pretty grateful of that since they were booked solid for the night.
Service was friendly and professional. Unfortunately for us we had a «non-​smoking» room on the third floor. Almost had to sleep with the window open for the smell to go away.
On our headboards there were post-it’s saying that our beds had clean sheets and pillowcases. Well gee– I’m super glad they did!
The beds weren’t too squeaky but definitely springy. No small fridge in the room.
Breakfast served between 6am&10am. Don’t fret if you miss it, there’s a Denny’s right beside the hotel. Also a McDonalds across the street. && a Starbucks.
They severed a small simple omelettes, trade days between a sausage link or patty, French toast sticks, seasoned potatoes (honestly did not care for these). They will always have little boxes of cereal, Cheerios, raisin bran, frosted flakes & regular corn flakes. Hard boiled eggs, oatmeal, fruit and small yogurts. Coffee is also served. Not the greatest considering there’s a ton of coffee roasting places around town. But it’s all complimentary. So nothing to complain much about.

This hotel is okay. Average. My room was smaller than most of the other Hilton hotels I’ve stayed in. There’s a gym and a pool, there’s also free breakfast. The one thing I couldn’t stand was the noises. I was trying to sleep when all of the sudden I hear moans in the room next to me. It was loud and clear; the walls felt paper thin. This went on for a good minute. Then it stopped. I felt awkward and a little embarrassed. These sort of things only happen in movies! Definitely not a comfortable situation when you’re trying to sleep!

Very nice place to stay. The free Breakfast spread was great too — eggs, sausage, waffles, pastries, fruit, cereal, bagels, and juices.

Only 10,000 HHonors points per night for a room. Easy on /​off I-​205. Nothing within walking distance except for Denny’s and McDonalds. If you are just sleeping and don’t want to use 30,000 pts to stay closer to Portland or PDX, this place is fine.

The hotel staff are very friendly and welcoming. I checked in online and they had my keys ready when I got here (although they didn’t check my ID which I thought odd).
My room is on the 4^th floor and I have to say, I got off the elevator and was smacked in the face with old building and stale cigarette smoke smells. It made me nervous to walk into my room. But thank goodness it smelled nice and fresh.
Pros:
The fitness room is really nice
The staff are great
The rooms are really clean and nice
Con:
Its in the middle of nowhere
There is no fridge in the rooms (but I should have checked)
The counter in the bathroom is tiny (not good for a woman)
The TV is positioned so that you can only watch while in bed.
This hotel is great for someone on vacation but not for business travel.

As a loyal diamond member to Hilton Hotels, I stay in many properties here in the US and around the world and more often at Hilton Garden Inn’s and Hampton Inn’s.
This Hampton Inn appears to be much older and dated than many others I have stayed at. While I will say that the room was clean and spacious there was smoky smell in the hallway and an odd smell in the room that seemed to quickly fade. The furniture in the room was old and the bathroom counter space was extremely limited. In fact the counter area of the vanity was the size you typically find in a half baths.
Also too, only having one computer and printer for guests is very limited especially for business travelers. I will say however when I asked the front desk clerk about it, she quickly suggested that I go behind the desk into the back office to use the computer and printer there. That was great for me and I appreciated the ability to do so as I had some work documents I need to print for a meeting I had. I will also say that the staff I encountered was extremely friendly and seemed to sincerely care about my stay which felt good.
I cannot comment on the breakfast because I did not have time to take advantage of it on either day I was in OR.
Don’t know if I will return to this particular Hampton Inn on my next trip to Portland, but with some TLC, this property can probably be upgraded quite nicely. Food for thought Hilton…

The hotel itself is located right off the freeway so it’s easy to get to. The neighborhood doesn’t look that great and I was a little concerned about my car outside. The staff was super friendly which was nice. My complaint about this hotel is that the sound proofing is TERRIBLE. I had a room facing the freeway and it didn’t matter if the window was open or closed, the traffic was really loud. I’m a relatively light sleeper but I was surprised by how many times I woke up during the night. Also, I don’t know who the heck designed the bathroom but the bathroom sink and absolutely NO counter space for toiletries. Also, this hotel is 12 miles from downtown which may not be a big deal for others but I found it inconvenient. My company booked this hotel for me and they wouldn’t accept pre-​payment which was also irritating. I probably would skip this hotel next time.

We stayed here recently because it was quite cheap to spend Hilton Honors points to stay here. Overall, it felt dated and the rooms on the side facing the highway were quite noisy. Rooms were also a bit smaller than other Hampton Inns that I have stayed at. Breakfast was about average for a Hampton Inn. On the 4^th floor, I couldn’t connect to the Wifi with my mobile phone.
Staff was quite friendly and the linens were clean and seemed newer than the rest of the hotel. The location is about 15 minutes from downtown Portland if there isn’t any traffic.

In 2013 I was a bit surprised to find out that they had smoked in rooms, and it was disgusting. Even though I was going to be in A smoke free room, the hallways and elevator reeked and my allergies started to act up after being in the hall for the walk to the room.
The room had been half-​ass cleaned. The beds looked like they had just folded up old sheets, and there was an open newspaper and crumpled note paper there. I’ve never in my life asked to be refunded and left a hotel (and I stay 5 – 10 nights a month all over the northwest) but I hightailed it out of there.
It’s in a nasty part of town and there was broken glass in the parking lot from a car break in. Run for your life.

I selected this hotel for a couple of nights purely because it needed fewer HiltonHHonors points per night than anything else in the Portland area. And you know what? It’s one of the best Hampton Inns I’ve stayed in, and if I need to be back in SE Portland, I’ll have to give this serious consideration.
Cookies at check-​in (wrapped like a big Hershey’s kiss)? Isn’t that a DoubleTree perk? Nice touch.
The breakfast was average Hampton fare — decent and a bit of variety day to day. The room was spacious and comfortable, and they accommodated my request for a quiet room (not facing I-​205) with no problem.
And even more impressive, I received follow-​up thank-​you emails from the management after returning home. Sure, they’re probably automated, but they make me think of the place again, which in this case has been a good thing.
The only negative — and it was enough for me to take off a star — was that a used bath towel was hanging on the back of the bathroom door when I arrived. I left it alone, and it was gone the next cleaning… everything else in the room looked fresh and clean so I didn’t panic.

I had a small problem here, and the manager was all over it.
Took care of my problem, followed up with an e-​mail.
I will be staying here when I am in Portland.