Foothill Cleaners

I took my dress shirts to get cleaned, about 4 total. Also included a few dress pants. The first lady I spoke with said the total would be less than $ 30. Then I went to pick up my clothes and the same lady said she is not the manager, and that the manager said the total is nearly $ 40. That’s a lot for 7 pieces of clothing! I told her I was quoted a lower price but she didn’t care. Then three days later I found a few green stains on one of my most expensive shirts. I took it back and the same lady apologized and took it for an additional cleaning, along with a few more dress shirts and a pair of dress pants that had a grease stain I needed cleaned. I went back a few days later to pick up my shirts and the pants. The manager was there this time. She was apparently upset I got a free cleaning for the stained dress shirt. I told her the stain was not there when I took it in, and I believed it was some type of cleaning product. She brought my clothes, showed me, and said was food stain. i asked her, if it were a food stain, shouldn’t a dry cleaner be able to remove it? and she said no. Then I asked if my pants were cleaned. I checked and the grease stain was gone. So, I asked again if she would do something to fix the shirt or somehow compensate me because I am sure there was no food stain on it. Despite the fact that the stains look like a spray of chemicals. She said she didn’t care, then charged me $ 15 for the remaining clothes. I told her she was wrong to do this and I would not return. I recommend finding somewhere else to dry clean. This place will ruin your clothes and then blame you for it. So, I went shopping and purchased a few different cleaning products. If these were food stains they should be removed with some product. I used 4 different products and nothing worked. Took it somewhere else and they said it’s a dry cleaning product stain and will never come out.

I’ve been going to Foothill Cleaners for almost ten years now. Mary and her team do a great job and they have pretty decent prices for their services. I hope to continue to get my dry cleaning and alterations done here for as long as I’m in the area.

This place is great. I trust this place to take care of my alterations and dry cleaning. The owner is very friendly and the work is solid with reasonable prices — nothing to complain about. On one occasion I needed something cleaned for Saturday and I didn’t turn in the item until late on Friday. I told her I REALLY needed the item and she said even though it was late, she would make it happen. She even called me on Saturday when the item was ready; now that’s service! She didn’t charge me extra either.
I highly recommend this business.

I’ve always had really good experiences here. I find the prices really reasonable and my clothes are really well pressed here.

I had trouble with these folks. Dropped off three dresses, a sweater, and a shirt. One dress was stained on the front and I pointed this out. When I went to pick up the clothes, one other dress was ripped away from its inside lining (it was silk and had a slip inside). To add insult to injury, they wanted to then charge me for two dresses. Also, I asked if the stain had come out of the other dress. She says, «oh yes yes, wash stain out, out of dress». I pull out the dress to look and it is still stained, and whatever remover they have used has eaten the material on the from of the dress. I try to ask about this and the clerk absolutely evades, repeating the same sentence e over and over again. I don’t know what to think, but she seemed to not understand English or cleaning clothes. Never Again.

Don’t trust these people with anything important — you may never see it again. I dropped off 13 pieces on Tuesday and was given a ticket that said I could pick up after 5:00 on Thursday. I stressed these were business clothes I needed for a trip. When I arrived at 5:45 on Thursday half of my clothes had disappeared. Some daft woman wandered around and kept calling someone on the phone but said my clothes must be in San Bernardino and there wouldn’t be anybody to bring them until AFTER I was supposed to leave for my trip because they were closed. (what about the guy she was talking to?). These people are either too stupid or too lazy to keep my business.

I dropped off three items, and I specifically asked what the price would be so that I could make sure to have cash (they take Visa; I just try to use cash for small purchases at small businesses). The woman told me it would be $ 3 each… total $ 9, right?
Wrong. I came back three days later and the total was $ 11.50. I asked what happened, and the same woman said «I never said that.» Now, the $ 2.50 isn’t that big of a deal, but it is in principle. I will not return, although they did a normal dry-​cleaning job on the items.

Just spent a half an hour there trying to pick up my son’s suit for a formal tonight. They couldn’t find the suit. I was accused of having taken the suit to another drycleaner and of having put the order under a name other than my own. Not once mind you, but shouted at me repeatedly by the nasty Chinese owner. Finally when I wouldn’t leave until they searched the whole place, they found it. Never going back.

I needed a pair of suit pants cuffed before I left town. I brought them to Foothill Cleaners because of the positive Unilocal reviews and is was close to my home.
They measured the pants on me and pinned them in place. I even brought and wore the shoes I would be wearing the pants with. I was told they would be ready by the next morning.
Late the next morning I came pack for the pants which it turns out were not done. They said I’d have to come back in the afternoon. Not being available to do this, I came back the next day (the day before I left town). I picked up the pants and tried them on when I got home (I should have tried them on there). My ankles were swimming in fabric. I don’t know how they managed to make the pants too long after measuring them accurately, but they were unwearable. I had no time to return and get them re-​cuffed. It was a waste of $ 9. Ultimately I had a competent tailor redo the cuffs correctly.
They may be great at dry cleaning, but I was disappointed with their tailoring service.

Cheapest drycleaning I’ve found in Claremont and the best. My one complaint is that once I brought in a shirt and asked for a button to be sewn on and they forgot. I think this is because she didn’t understand my order or because I tend to mumble so just be firm with your order. Apart from that, this place is much better and cheaper than anywhere in the village.

Did something happen?
Dropped off 3 garments for various things:
— A pair of shorts, pointed out the stain that needed to be cleaned. They even marked the spot with tape. Result: Stain not worked on. But at least they were pressed. Fail.
— A skirt (not mine, but probably would look good on me) with a tear near a zipper. Result: tear sewn up, but to the point where the zipper couldn’t zip anymore. Fail.
— Hem line on same skirt above needed to be fixed. Result: «We can’t do that.» Fail.

I heard the good reviews at Unilocal and headed over there to check it out. It’s some of the cheapest alterations you’ll find, something like $ 6.50 for hemming long pants and maybe $ 8 for hemming jeans, keeping the original hem. It’s run by a nice Korean lady. She hemmed two dress pants and a pair of jeans for me.
The other thing that I had done there — which I was pretty impressed with — was about $ 15 but worth it. I had this long, bohemian skirt that was my mom’s but is now mine. It’s about as old as me, but I got the elastic at the waist replaced. There were so many stitches to undo it took 1.5 hours and the lady charged me $ 2 extra, but she was really nice about it and it was done exactly as I asked for.
There’s a little changing room in the back if you want to wear something and have them pin it, instead of pinning it yourself (I was afraid I’d make a mistake).

I’ve been searching all over for someone to alter my bridesmaid dress. After searching on Unilocal,I finally decided i’d give this place a shot. I was scared that this is mainly a dry cleaning place so they wouldn’t be able to alter my dress because it needed to be taken in as well as shortened, but since I had about a week to get it done, I felt that I had no choice but to just go for it.
I went in, and the lady who runs it was SO nice. She was extremely friendly and tried to work within my time frame (I came in last minute). I picked up my dress a day before my flight up to San Jose for the wedding and prayed that the dress would fit to my liking… and it did! The dress was taken in perfectly. I will definitely be using this place for my future dry cleaning…
I hope she also alters jeans with the original hem. I had such a great tailor back in San Jose, I’m hoping I can find that here!

I have been using Foothill Cleaners for the last three years. They have consistently done excellent dry cleaning for me and at a fair price. For any students attending the Claremont Colleges, you get an additional discount by presenting your student ID.
The woman who owns and operates the store has always been chipper and warmhearted. Any time I have been in need of something having to be done quickly, she has always delivered right on time.
Whether you are a slob and eat with your shirt; too lazy to iron and clean your own dress shirts; need alterations done to your clothing because Jenny Craig has been working miracles on your body, I recommend giving them a go.