O’ My Sole

Great selection of comfortable and stylish shoes. They are great quality and I always get compliments on my shoes from there.

I agree with fellow Unilocalers… The customer services is not great here. I bought shoes from here before and loved them but when I came back they didn’t have my size in ANY color. I considered ordering them from the store but they said it would take at least 5 business days and wanted me to pay up front. I don’t think I’ll be coming here again.

Great collection of shoes. Buy there or buy the same on-​line. They carry Alegria which is a fab shoe. You can buy online or go to their warehouse anytime in Rancho Cucamonga and buy direct.
Warren the manager/​owner is the worst business person I have ever had to deal with. I have had nothing but problems here with his lack of customer service and misleading information. Because I had a credit and wanted to buy shoes, he offered to «special order» 2 pair of Alegria. Ok fine. After trying them on, I decided they did not fit right and, chose not to buy them. Since I made this decision, I was told by the sales girl that there would be a 20% «restocking fee» for each pair. I was never informed of this fee until AFTER the fact. Needless to say, I was angry. Had I been informed prior to, I would never have «special ordered» anything. Now, Warren tells me there’s the fee of 10.00 $ each shoe restocking fee which is less than the original 20%. NO Warren, there should not be a restocking fee at all because YOU nor your staff ever told me of this fee! Nor is there any signage in the store of this restocking service fee. If you charge for this, you need to inform your customers prior to so they can make the right decisions! Shame on you! Customers should always be given the benefit otherwise, someday, you won’t have any customers.

I can’t believe I’ve never shopped in one of these stores, considering my affinity for comfortable footwear. I had some time to kill while in the area so I popped in to check out their selection, and I ended up walking out with a pair of Kandals (
), which are fully sustainable vegan shoes. I just bought them because I thought they were super-​comfy and kind of cute, but the sustainable thing was a plus. The shoes are on the pricey side, but most of these kinds of shoes are. No cheap stuff here. The store is also bigger than it looks from the front and had a pretty big selection. Next time you’re in the market for some good quality comfy shoes, give them a look.

I have bought another pair of shoes and I am happy that I did! its very important that I have a good pair of shoes, because I am always on my feet. its kind of hard to find a pair of shoes cause they don’t always have my size, its a cute little place its sometimes hit or miss on the customer service. the owner is very nice shoes are pricy but its quality you pay for.

This review is long overdue. I have purchased several pairs of shoes from this store. They have a great selection of unique, beautiful Shoes. That being said, this store has extreme poor customer service. There are no hours posted on the door when the store opens, so you could be waiting awhile. Once you ate inside, the sales person takes awhile to ask if u want help, even if you are the only one there. When you ask for a size 8, they will bring out anything from a 7 – 10 just to sell their merchandise, which is almost double the price from the exact shoes on
. Moreover, they have a strict no refund policy, which I’d frankly absurd considering the high cost of their merchandise.

overpriced and not enough stock

Awesome little store! My bf and I were walking around the village when his flip flops broke so we walked over to O’ My Sole and the helpful salesperson helped him find a pair of flip flops in 2 seconds that turned out to be the most comfortable flip flops he has ever worn! (Yeah, I know that says more about the shoe than the store, but still… kudos for carrying super comfy shoes!!)
I also found the pair of Merrells that I wanted. I discovered that I bought it half a size too small so I had to go back to exchange. They didn’t have the size in stock so they are ordering it for me and will call me when they get them in. I just called to double check on the status of the shoe and happened to get the same guy who helped me order the shoe. He remembered me! One of the nice things about a small store in a small town. :)
I originally wanted to give it 4 stars because they don’t allow returns but it is a small store in a small town after all and both salespeople I have talked to have been super nice so 5 stars it is!

I love this shoe boutique. Very unique styles not found in a regular shoe store. The owner is very friendly and knows his product. Would recommend to check this place out.

Great shop in a great town. Very nice owner withe excellent customer service. I love all the shoes in the shop. I just bought some boots here. Eco friendly and great for the feet. If you want awesome quality you must pay the price. I will certainly be back for more shoes in the future.