Metropolitan Dermatology

I am a new patient, brought my referral from my PCP, and the office staff were HORRIBLE and RUDE! They told me they could not accept my referral and even after their billing person came up to tell them that I did not need an insurance referral, the blonde receptionist continued to be rude and clearly does not know her job. Even when confronted and asked to apologize, her response was typical of an immature person– turn the tables and tell the patient she was rude instead. Doesn’t make me want to come back or feel comfortable receiving treatment here.

I want to give 0 star. Really bad for everything! Especially for acne extraction. The receptionist is very rude. The Aesthetician called Dana is very rude and bad and inpatient. I was very expecting the extraction procedure, and it works for me to heal my acne before. But she only spend around 5 mins to use a tool to extract. And she done, she even said you can see I popped out a lot for you! What? I only see around 10 on the cotton pad! That is a lot? The doctor physician prescribed me a topical medication, after I used it, my skin got so irrated, red and peeling, I tried to call the office, no one answer me. Then I have to stop it. But next time, I visited their doctor again, he said I should take the medication after the moisturizer, what, you said before!!! The assistant prescribed a oral medication, but I never get it, I even checked with the pharmacy store, they said they didn’t receive any prescription from this office. But the doctor said you should go another store, what, you said I should go that store before. If you change it, why you didn’t let me know…
I can’t stand this dermatologist office. It is a mass. I will have my acne even worse.
I recommend you not going as well. I asked some of my friend who was there, she said this place is really bad. I was so regret that I didn’t go through their suggestion. I would like to try because this office is quite close to my home, now I will go to another place even that is far away my home.

What a great experience, everyone should go to this office! I usually make my appointments with one of the PAs (they are all very knowledgable and thorough). I’ve also seen Dr. Doctoroff for my surgery and even though I was very nervous before the appointment, he made me feel at ease. The staff is great too, they always get me right in (something that rarely happens anywhere anymore) and help me with any questions I have. My whole family now goes to this office and I would recommend them to everyone!

I have been going to see Dr. Doctoroff at Metropolitan Dermatology for a few years now, and I’m reminded why each time I do. From the minute I make the appointment to the minute I leave, I feel taken care of. The receptionist is sweet, the doctor is top-​notch, and the facility is just gorgeous. Once I got a cooking burn and needed to be seen immediately. I was able to see the Physician Assistant Amanda that afternoon. I really appreciated that. I’m going to be a lifelong patient!