Best customer service anywhere. Allison and Stanley provide the best customer service I have ever experienced. They truly care about your experience and want you to walk out completely satisfied. Great selection, great prices. But the personal service is what really sets them apart from any other store. I would never go anywhere else.
Kevin K.
Évaluation du lieu : 5 Cranford, NJ
I want to give a huge THANKYOU to Rems Opticians in Clark. Not only did they help me out in a spot where my glasses broke and they fixed it within an hour(I bought the glasses online too), but when I mentioned to them that my mom Marie Kessler was a loyal customer of theirs, and that she passed away earlier this year, Alison was visibly upset by hearing this. My mom had bad eyes, but they always helped her out and sat and listened to her talk. When I was there, Alison was helping an elderly lady who was finished with her transaction, but she sat and talked to this woman until the woman finished saying what she needed to say. I imagined my mom sitting in that same chair talking about things that were probably only important to her. I received a sympathy card today from Rems, with a hand written note saying how much they loved my mom and how sorry they were for our loss. This moved me like you cannot believe. If anyone needs glasses or frames, please consider this amazing place. They have been a fixture in Clark for over 30 years. Thank you Alison and Stanley.
Tiffany P.
Évaluation du lieu : 5 Rumson, NJ
Simply Amazing service. My mom used to go to them, and once I started wearing glasses I continued to go to them. Now my son is their newest customer in my family. You can’t get service like that anywhere. It’s just old school and so well worth the 45 minute ride each way.
Judy L.
Évaluation du lieu : 5 Rahway, NJ
Excellent. Good prices, selections, customer service. could not ask for better. They care about their customers and it truly shows. Give this place a try. they are worth it!!!
Jan R.
Évaluation du lieu : 5 Clark, NJ
I highly recommend REMS Opticians. The owners, Stan & Allison and staff member Sonya are true professionals in their field. When you enter their store, you’re welcomed by friendly people! My prescription is complex and after my longtime optometrist passed away, I was not able to find a place to get glasses made that I could see comfortably out of. One of our neighbors recommended them back in ’05, so I gave them a try. Every year now(since 2005), they have made me perfect lenses! I am SO glad I found them! I have recommended them to family, friends & other neighbors and found that another one of our neighbors has been going there for over a decade. The neighbor that originally recommended them still bring their entire family there. You are never rushed or pressured to make a decision; they’ll give you various options & what the cost of each is. Their recommendations(for frames) have always been right for me as I can tell from the compliments I receive from family & friends. I know if I have any problems with a pair of eyeglasses, that they will take care of it without a question. The cost is higher than the chain eyeglass stores, but there is just no comparison when it comes to the QUALITY of the lenses and frames at REMS.
Kirk R.
Évaluation du lieu : 5 Bloomfield, NJ
After passing this place by for years, I checked it out on the recommendation of a friend 5 years ago. I bought frames and lenses that I was very happy with. Then I moved a bit away, and tried several places close to me. I should have just driven back to Rems. After trying to get new lenses at a few places close to me today, I decided to drive back to Clark and see what Rems could do. They beat the best price I was offered for lenses by $ 50, and the lenses they sold me were nicer. Best of all they didn’t give me any high-pressure sales, like the jerks at Pearl Vision did. The staff at Rems are the owners, and they’re genuinely helpful, kind people. They got my business twice, and I’d recommend them to anyone.