Glitz Salons

I think people should definitely read the reviews that have not been recommended on this salon (there are over 35). I’ve been looking for a new place and have heard 1^st hand accounts of the unprofessional management style and horrible hair experiences.

I decided to try this salon since it was very close to my house — I had a haircut — LOVED it and loved the lady who did it so her and I discussed me coming back before my vacation for highlights (which I have been getting for 20 years). She wanted me to purchase some products (which I did) to prep my hair better for when I came in for the highlights.
When I came back she said she would like to dye my hair (my hair is naturally a dirty blonde) but not the tips because my highlights were still there and it would be healthier on my hair and I would be light blonde like the ends of my hair. Why not — never had it done but she seemed confident this was the way to go. We discussed my preferences and I told her I do NOT want red hair — I hate myself with red hair — she assured me that would not be a problem.
She dyed my hair and it turned out — RED RED and several shades of it — she put a toner in it and it seemed to darken it up but it was as red as could be. I was in shock and left the salon — I have never had this happen and she knew it was bad. She told me since I was leaving for Florida to buy some SUN-​IN and it will lighten it up, which did not sit well with me. I just spent $ 90 on this? I got home and called — she said she would fix it.
I talked to the salon manager — wanted to know how this was going to be fixed and what steps needed to be done. I had never had anything like this happen to me. She informed me that she did not do hair so she didn’t know what it would take to fix it and that she had red hair — when I told her I hated red hair — I think you asked for red hair lady — I did not. She was of no help and when I came in to get it corrected she did not acknowledge me after I introduced myself to her and she did not check to see if I was happy with the end result. This is not how I would expect this to be handled.
I did go in and she did highlight my hair — although she didn’t want to the first time because of the damaging effects — I am pretty sure my hair is more damaged from her doing what she wanted not what I wanted. She did highlights very well — she did not do them like a bad hairdresser but my hair is still red and I hate it. It still looks terrible to me and I don’t know what else to do except go to another salon to get it fixed again which will cost me another $ 90. The hairdresser was one of the nicest people I have ever met but she did a horrible disservice to me and the salon manager did not do anything to make the situation better.
I do not recommend this salon and I will be sure when friends ask where to go I warn them of this.

I have been coming to the Clarkston Glitz for years and there’s no one else I trust to touch my hair. The staff is very friendly and Lindsey is a true artist.