Dunkin’ Donuts

Service was good and the food was good, but I was just so irritated at how dishonest the workers were. I went through the drive through, and they had me pull around and park by the front door. This is not the first time they’ve done this to me. When I asked them «why? there’s no one behind me?» They answered that I was running the clock up by sitting there. When I proceeded to park by the front door there were several other cars parked by the front door waiting for their food. I just feel this is a very dishonest way to run your business, because you are making it look to corporate office like your service is quick, but in reality it’s very slow and all of your customers are sitting in the parking lot waiting for food.

Never again after eating the food and dealing with their slow service. I would honestly rather pay the extra buck or two for Starbucks than deal with that headache.

I go here every other month. No issues with them. I do feel they don’t give you a full cup of what you order when it comes to their coffee side of drinks. But a cheap ice tea they will give you a full top

I’m not sure what happened in the last few months but this DD has gone downhill. Not one order has been correct in our last 10 orders. And usually it’s just a coffee and a donut/​bagel. It seems to be the same boy taking the orders and then complete confusion at the window. We went this morning and had to repeat the order at the window since they didn’t receive it correctly and we still didn’t receive our ONE item order, a latte, the way we ordered… Face to face. A large Carmel swirl latte (a menu item) with 1 sugar and whipped cream. That’s all. That’s it. And still, incorrect. Go to Nerdy Birdy!

The service was great, the staff was friendly… BUT, while waiting at the counter I noticed that the donuts were not covered by glass or anything to keep them fresh… and there was a fly crawling all over the muffins… donuts were okay.

This Dunkin Donuts has no variety at all. The customer service is always pretty bad. They usually don’t greet you or when the do it’s no more than a grunt. My sweet tea tasted like straight sugar water. I ordered a bagel breakfast sandwich and the cheese wasn’t even melted, it was like they just slapped on cold ingredients and called it done. Sooo disappointed in this store.

I went there this morning 06÷04÷14, I asked for a large ice coffee half ice. They wanted to charge me an extra .50 for getting a cup full of half ice. First I’d like to say they have to throw away coffee by a certain time. Day if it’s not sold. by me getting only half ice I not only save them water, I also save them electricity. All the other dunks in the surrounding areas is pleasant view, Nashville do not charge you extra for a half cup of ice. They lost my business and about 300 dollars in profit. Hello McDonald.

Fairly unacceptable and unprofessional service the night I visited the drive-​thru. I ordered 2 donuts & they only had 1 remaining donut in the store. For a business whose name includes DONUT, you’d think running out wouldn’t happen. Then I paid for my lonely 97 cent donut and did not receive complete change back! The boy working said they didn’t have any more change in the entire store…
Donut was good though.

Amazing! Love the service and the donuts-​So tasty. I love donuts!
Give good energy and your Donut visit will be great. Practice the law of attraction.

Recently, the temperature of the hot drinks is near scalding at this location. Tonight, I still burnt my tongue after my chai sat for almost 30 minutes and the milk tasted burnt. A couple weeks ago, I asked while ordering to have it steamed at a cooler temp, the chick offered to add ice cubes (no thanks, I’ll pass on the watered down beverage) or to add cold milk (no thanks, I’ll pass on the increased risk of bacteria growth in my drink). This location is in some desperate need of thermometer recalibration and a little food safety training. Until then, despite the convenient location, I think I will have to pass…