I have used them since 2007 and LOVED their boarding services(especially the Sunday pick up option)… however, with the recent addition of some of their new vets and techs as well as their new location on Tiny Town Road last year, I really think their service has suffered. I would not recommend Dr. Price at the exit 11 location — her demeanor with both myself and my dogs has been less than satisfactory. She strikes me as someone who is «not a dog person» which I can’t understand… In my last dealing with test results Dr. Burchett took over a week to get back to me, after leaving several messages. While I truly think he’s a great Vet and I trust his medical opinion I’m not willing to pay for poor services. Unfortunately, I have decided to find a new vet.