I have been going here for 3 years and unfortunetly after today’s experience, it will be my last time! I’d give zero star if that was a option! I went today with my daughter for brow wax for both of us. During my wax I asked if she could do my upper lip too, she said yes and when you were here last time they forgot to charge you for the lip wax, I said oh goodness. So we finish. I go to the front to pay and she charges me for the 2 brow wax, my lip wax AND my lip wax from over one month ago that her receptionist screwed up and didn’t charge me for! Now… it was only $ 8 but it’s the point! You don’t charge someone for a mistake that was made well over a month ago by your employee! You just lost 2 clients now because you were greedy and wanted that $ 8!
Na Hyun K.
Évaluation du lieu : 5 Clarksville, TN
The best day spa in town with the cleanest environment and most relaxing atmosphere. The therapists are very professional and know how to treat each client with care. Their google reviews show that this spa is the best in Clarksville. Go in and get a pamphlet or even ask for a tour!
Heather F.
Évaluation du lieu : 5 Clarksville, TN
I got a mommy to be massage the girl was great. The place was very clean and relaxing. I will be going again and letting friends know how great this place is.
Loren w.
Évaluation du lieu : 1 Spring, TX
Don’t waste your time. I got a massage(deep tissue) at Shangri La Day Spa and I was not satisfied. I asked the masseuse to work on a specific muscle group and she failed to work out the muscle tension. When I explained my dissatisfaction to the manager she simply said«I’m sorry, maybe you could try this other massage therapist next time.» I explained to her that I wouldn’t come back considering I did not get what I paid for this time, and that I couldn’t believe that a manager would do nothing to ensure the customers of a service were satisfied. Still nothing. Don’t bother going to this place that has no vested interest in insuring you get what you asked for.
Korey O.
Évaluation du lieu : 3 Fort Campbell, KY
preliminary tour revealed very clean and serene surroundings, and friendly staff. booked a package for a sister weekend. Will review after services performed.