Heritage Dental Group

It’s sad when your health care provider is no longer interested in the health of the patient, but only interested in making sure the patient has enough funds to pay for any copay or unexpected fees. I had a dentist appt today to replace a temporary crown, however I had another tooth that was causing discomfort. I explained to the dentist I was more interested in receiving some relief from the pain, than having the crown put in. The dentist had an ex-​ray done and then explained what she thought might be the problem. I asked her to proceed with service, and she kindly told me that I first needed to meet with the billing dept to make sure I was aware of cost before she could proceed. The billing person came to me, while I’m lying in the dentist chair and reviewed a treatment plan with me that basically showed in my opinion, extremely inflated costs for a root canal & crown. I explained that I was in pain and wanted to receive some relief but was not prepared today to pay an additional 350.00 out of pocket for the crown & root canal co payments, minus the 1000.00 they was going to receive from the insurance company, when I was already paying a past balance of 389.00 for another tooth. The billing person said they could not preform service without the total paid today. I left the office with a permanant crown, but in agony from the pain of my tooth. The dentist did give me a prescription for Motrin and sent me on my way… I am in disbelief with the cost of dentistry. This office charges extremely high amounts for a root canal… we are speaking 800 to 900 for one tooth! Crowns are running 700 to 900 as well. Beautiful office, but be prepared to pay an arm and leg for any service and no one cares if you are in pain.