Laundry Palace

The place is clean and people are friendly. The prices are slightly higher than competition, but you also have more amenities. There is a waiting area with a table, tv, chairs, and vending machines (which I appreciate). Nice location.

Pretty good place to go if you have to wash clothes, as they have many machines and the place is kept pretty clean. My only grip I would say is the older, tall manager, perhaps owner that works there tends to be on the meaner side. He runs that place like a tight ship — God forbid you do something wrong… if he’s there you will be corrected. But, all and all, it’s decent. Safe area, also, which is a plus.

Second time to a laundry mat. Never want to go back. The machines were fine, but my fiancé needed to take out money to get change, so he swiped his debit card for 20 $…got home, laundry palace charge for 56.50 $…not cool laundry palace.

My dryer died this week and laundry has been piling up. I tried going to a different laundromat and didn’t feel comfortable there. Decided to drive the extra 10 minutes here based upon a few recommendations. Brought about ¼ of what I needed to do because I didn’t know how it’d be. But while their priced are a little high, it’s clean, comfortable and I was able to bring my laptop and get some work done while waiting on the machines. I’ll be back this weekend.

Place is clean, safe and always has machines available. Small loads are $ 2.50, $ 4.50 = med, $ 6.50 = large, $ 8.50 = XL. There is a quarter machine to make change and you can buy all the cleaning supplies you need for laundry.
Yet to have a negative experience or run into crazies. People are respectful and staff have always helpful.

I’ve been going to the Laundry Palace for many years now because this location is close to my house, but I’m not trying to find another place to do my laundry as I’m tired of the rude staff and crappy customer service that seems to get worse each time I go there. I’ve gone there for the last time and will never step foot into this place again.
First of all the owner of this place is rude and unpleasant. I’ve had a few incidents where a machine has taken my quarters and when I approach the owner or whomever on duty they make me feel as if I’m trying to rip them off… really?!? The owner of this place should be setting an example for his employees but obviously he’s money hungry that he does not care. I’ve also seen and heard him act rude to the elderly that stop in to.
Secondly, the staff are rude and have no customer service skills. I was there last week washing my clothes when one of the staff starting spraying down the tables and the spray stuff went right into my coffee. No apology, she just kept on going about her work.
This place is not worth going to unless you like to be treated rudely.

I showed up to wash a few items. The worker was nice enough to hold the door open for me, watching me bring in 2 loads in baskets and easy to see. After bringing my rugs in she informed me that I could not wash my rugs there. Apparently they only allow certain rugs. She could have told me when she saw me bringing the items in, when she was holding open the door for me. Instead she waited for me to carry all of them in and then told me I wasn’t allowed to wash them. There is no sign anywhere that i could see inside the establishment and most surely none on the window. I drove all the way there for nothing. Then after all this was done some snippy older man sitting near the counter started to make very rude comments. I left and went to another laundromat and did not have a problem. And it was cheaper to boot.

Laundry Palace was surprising very clean. They do not have air conditioning which might not be that bad if you are sitting under one of their fans. I found them to be a little expensive with the regular top load washers being $ 2.25/load and the regular sized dryers are $ 0.25 for only 5 minutes. They also have a dry cleaning service that I probably will not try because I don’t have any prior experience with dry cleaning.

Gotta one star it after being a frequent customer for yrs… this is a sad day. However, a ridiculous $ 10 minimum credit card purchase is the reason. I explained to tye owner directly that I had been a frequent customer for years and if he would let me buy $ 8 worth of soap, despite the $ 10 minimum. He still wouldn’t and to me that is a rude gesture to not show any apreciation for a frequent customer of years. After I started to bag up my clothes to leave and go to the laundromat across the street he ask «your leaving over that??» I told him «your damn right I am»

The guy that owns this establishment is a crook, liar and scammer. He does not know how to talk to customers. He’s rude and very judgemental. When handling laundry apparently there doing for customers I have observed employees washing multiple orders together instead of separately like they promise to do. Be careful people you may get someone else’s underwear in your stuff and this is why. The owner has the front load machines programmed to use very little water which is why he’s constantly pushing for people to use them. He doesn’t care if your clothes are clean or not. Just looking to save himself some money.

I wrote a review about a month ago regarding extremely unprofessional staff at this place. I was just informed that the person who said she was a manager gave me a fake name of «Selena» and her name is actually Tarrah, and she is actually the assistant manager. What a complete idiot. I hope that people wake up and stop going there.

I agree. They are rude. I lost my washer & dryer in the flood and the lady was very rude. Actually as i type this she is vacuuming and going right up to my feet… Are you serious!

Horrible, Absolutely horrible. Place is usually a furnace there’s no A/​C so its always hot in there, Secondly Their machine did not give proper change for a $ 20 so I’m out 10 bucks that they say one of their costomers stole. Its filthy there is lint everywhere. The washing machines are on the sucky side. My husband dropped his clothes off to be washed there and he ended up getting a rash from the cheap laundry soap they use. Clothes smelled horrid after we got them back. Do not waste your time or money here. The owner manager is a total miser and has a poor attitude, told me not to come back there ha ha ha, Like I would ever be caught in their poor filthy establishment again. Do not recommend. Thieves and do not care about the customers at all.

I will never take my business here ever again! The staff is absolutely disgusting. I was folding my laundry on a table that was not being occupied right in front of the dryer I was using when a woman who worked there started huffing and puffing. She then got right in my face and told me she was using these two tables and I needed to move my stuff to another table! I thought she was going to bust a blood vessel with the intensity of the way she scolded me. I put my unfolded laundry in my basket and left, I refused to spend another second with those unprofessional people! If you hate your damn job so much, QUIT!!! Nobody likes being around assholes like you!!! I never write reviews, EVER, but this is beyond inexcusable! So much that I decided to write this review before I even left the parking lot!

I had to wash a few pillows and this is the only option in town (unfortunately). After pumping in $ 8.50 for one of the commercial washers (which you could wash a couch in) and setting the water to HOT, I noticed the water pouring in was ice cold. After notifying the owner, apparently I wax inconveniencing him, he trudged back behind the washer and turned on the hot water. What a scam — charging people $ 8.50 a load and saying tricking them into thinking they’re getting hot water when this slime-​ball is pumping in cold. Needless to say — this is my first and last load at this place!
The one star I gave is for the change machine — it takes bills of all shapes.

DO NOT COME HERE. SPEND YOUR MONEY ELSEWHERE!!!
This is an example of how they treat a loyal 2 year customer. I have been coming here since January 2012 until today. I usually spend $ 5 – 10 every two weeks in this place which is roughly $ 130 – 260 a year in this place. However after today I refuse to spend my money the way I was treated. I proceeded to do my laundry as normal when I was changing my washer to dryer load and I inserted 6 quarters into the dryer. I hit the go button walked away to change my second load to the dryer when I saw the original dryer go off and show I never put any money in. I asked the attendant and she acted like I was trying to rip the place off. She said I must have put the money for somebody else’s dryer. Am I an idiot? Am I trying to rip the place off for $ 1.25??? She told me I was a liar and the machine was correct. Even the woman next to me doing her laundry vouched for me to the attendant… So I guess my question to the owner, you are willing to lose me for 6 quarters??? Apparently the answer is yes. Do shop here is you want to be treated like a criminal and liar

My mom and I had some comforters to wash and decided that it would be best to take them to the laundry mat instead of trying wash them at home. I couldn’t find a place closer to home, so we drove to Clawson to try this place out.
It’s not a half bad place. Clean, well kept, with tons of supplies for sale in case you forget detergent or dryer sheets at home. The washers are large, but a bit outdated, but get the job done just fine. They also have a little sitting area as well with a small flat screen TV, which we thought was kind of cool.
The staff here was really helpful and friendly, which is nice to see especially at a laundry mat. It’s not the cheapest place, but it’s not overpriced either. If I had to, I would come here again even though it’s a bit out of the way for me. I think they even do laundry by the pound if you want to drop your stuff off and pick it up later.

For a laundromat, this is a pretty good spot!
I came here with my cat hair covered ginormous comforter. I couldn’t wash the thing in my normal washer, so I set out to the Laundry Palace to use the commercial washers. I came early on a Sunday afternoon, and it was PACKED, but luckily a few of the extra large machines were available. I claimed my stake at one, and put my $ 5.00 in change in. Do your thang, washer.
I sat there until it was finished and then tossed it in one of the dryers and went home for a few minutes while the monster blankie dried. When I came back (probably 2:30 at that point) the place was nearly empty.
There was the fair share of children running rampant, and some «classy» looking individuals, but other than that, this place is definitely bookmarked for any future de-​cat hairing.

After using 3 other wash/​dry/​fold establishments in the Birminghan/​Clawson areas, we’ve found this to be our favorite. The staff is friendly and helpful, the place itself is CLEAN, and the finished results have been outstanding. Clothes have been hung on hangers when appropriate, and professionally folded otherwise (a skill the other businesses were sorely lacking in). Should also mention that they offer a choice of regular or fragrance-​free products. Have also sent shirts for laundry/​pressing, with good results.
Our overall cost has been a couple dollars more here for a very large drop off, but well worth that difference.

This place was the punishment after our washer broke. came here and spent all my parking quarters here, and more. What’s more unforgivable than a laundry room full of hot machines and NO AIR CONDITION?! and there’s WIFI, and NO AC?! is this what you get for not having a washer at home? pure hell.
I’ve never done laundry at such cost, and I would never do it again.