A great place to buy cheap office supplies at expensive prices. Needed a metal mesh pencil holder and desk organizer. They were like $ 25. Got them for $ 9 at Target. Staples has such terrible prices they don’t sell anything to consumers. Not even those crappy particle board furniture pieces made by seemingly made up companies like«Sauder». So nothing gets sold and in turn the prices get marked up creating an endless cycle that will only end in bankruptcy. Go to Staples if you want to die inside.
Chris G.
Évaluation du lieu : 1 Troy, MI
Not so good. I brought in a canon copier to get a power plug. I didnt go there for that, but I decided to ask. First rule any employee should follow is, if you dont know, dont make up an answer. I asked if they had a power cable. One of the guys said«nope, you have to order that direct from canon. Thats the only way you can get it». I looked at the connection on the back and I didnt see anything that special about it. I went home and went through my power cables and found one that fit. I was surprised I had it since Ive never own a canon anything before. I found out that its a common cable. Ugh, They guy clearly didnt know and just decided to give me a BS answer. Also I noticed that everybody in this store looked miserable. Like they were just droids walking around. Clearly unhappy. Its the Kmart of office supplies. Know what you want before you go there
Tijan K.
Évaluation du lieu : 1 Dearborn, MI
Juliana at the printing department is horrible i asked for her help to copy a paper she came around asking another customer if they need help and left me and when i asked her that im waiting she said that i have to wait then a nice josh came and helped me because of her i will never go there again
Patrick H.
Évaluation du lieu : 1 Royal Oak, MI
Needed to scan 911“x 17″ pages. Girl didn’t seem to know what I was talking about then said she could put in an order for it and I could pick it up later. Went 2 miles away and used FedEx.
Michelle I.
Évaluation du lieu : 4 Farmington, MI
Visits to the office supply store definitely don’t top my list of favorite things to do. I try to avoid them at all costs, except when I need to buy ink for my printer — its expensive, staff is usually scarce or uninterested. Its funny, especially since I was one of those geeks in high school and college that got all excited to buy fresh notebooks, binders and pens. However, visits to Staples seem a little bit less painful because of their rewards and their ink cartridge recycling programs. You earn cash back on purchases and $ 2 per ink cartridge recycled. And then you get their fancy(and almost too frequent) emails that often offer really good deals, surprisingly.(I often thought of office supply stores as being really overpriced). Thanks to the emails and coupons they send I was able to score a fancy shredder for around $ 35 online; and in store, a $ 100HP printer for less than half price! When I went to get the printer in store, staff was scarce at first but then I found the manager to see if they had printer I wanted in stock. He found it for me immediately and also explained some ink program HP does. From there, he told me to holler for him as I looked around for other necessities. Check out was a breeze with a super nice girl. Actually, every time I’ve come to this particular location, the checkout crew has been really friendly and nice. I guess when I do have to make the dreaded trip to stock up on ink(and maybe feel nostalgic about back-to-school shopping), I’ll have a Staples location that will make that experience a little bit more enjoyable.
Dominique K.
Évaluation du lieu : 3 Royal Oak, MI
Close to home, easy parking, well-stocked store. I’ve gone in here for everything from a couple of cheap note books to reams of paper to printers to office chairs to pens to envelopes to plastic bags to file cabinets to office safes to just about anything you can imagine needing for a home office. I like the ability to order online and schedule pick up at this store to avoid shipping costs. Folks seem generally helpful and it’s usually a pretty easy-in and easy-out experience. I also like the fact that it is in the same strip mall as a decent hardware store and a Hallmark store… so I can often accomplish several things with a stop at this group of stores.
Kate w.
Évaluation du lieu : 1 Royal Oak, MI
We used this store for EVERYTHING baby shower related, spent hundreds of dollars, and then one day there was a new employee named Beth, who was literally insane. I don’t know if she was having a bad day, or is always so crazy, but she was so rude and all of a sudden prices were different. When we asked to speak to the manager Greg about her behavior, he was equally as rude, even though he had seen us in there for months. We contacted corporate, and NEVER heard back! Staples sucks. We took our business to Kinkos. Which is a little more expensive, but at the very least, consistent.
Alexandra Z.
Évaluation du lieu : 1 Detroit, MI
This review is for their print services only. I had a basic PDF document I needed 10 copies of and they said they could not use my usb drive bc their computer is not recognizing it. Seriously? I had to jump back in my car, grab my laptop and email the file to them. Oops, couldn’t do that bc there was no wireless connection! Gave up. Bought ink for my printer. I wanted a quick solution to these quick 10 copies but I guess buying the ink and going back to my office was quicker.
Emily L.
Évaluation du lieu : 4 Troy, MI
Best thing about this particular store — the employees here are very nice and helpful. Also, I just recently realized that it’s also a UPS alliance location, meaning that UPS domestic and international shipping services are available here. I don’t really use UPS in general, but sometimes those online shopping returns are done through UPS, so this is very convenient. Lastly, I bought a pig-shaped USB drive here that has been the envy of all my friends… hahaha.
Sonali B.
Évaluation du lieu : 5 London, United Kingdom
I can’t thank Josh at Staples enough! I had to get my save the date cards printed in a postcard style based on some designs my fabulous friend created for me. With two separate designs, I knew it might be a challenge. I first went to Staples and waited about 45 minutes for them to try to revive the recently exhausted printer with no luck. By the time I returend home, I received an email asking me to please come back and the sample cards printed turned out beautifully. I returned to Staples and Josh in the print center took his time to get my save the dates right. He tried 9 to 10 times(due to various printing problems, mistakes, and complicatins) and we sat there for over an hour waiting before we received 100 beautiful save the date cards that were better than we could have imagined. When things didn’t turn out right, we mentioned them and he made the changes(although I could see he was getting slightly frustrated) while keeping a line of other customers happy. He was the only person working in the print center and gave everybody equal attention. I left very happy and will be back! Do not waste your time anywhere else.
Kal B.
Évaluation du lieu : 3 Annapolis, MD
I drove out of my way to go to this store because it’s a Superstore and I needed a printing job done for our moving announcements that I wasn’t sure was going to be an easy in and out«do» and after all this is a «Superstore». Seriously, a Staples that is closer to my home hasn’t impressed me so I drove a bit further to try this one based on Jennifer’s review. Score! The gal working in the print area pulled it off my thumb drive and complimented ME on it being a perfect fit for what she needed to do the job. I had a proof and was out of there in five minutes and they would be ready in two hours! I’m getting the feeling that all Staples are a bit run down these days in comparison to some other officer stores as far as upkeep/cleanliness but the product line is still there(although it is clearly invitation time of year since they didn’t have 100 of the envelopes I needed in ANY of the three possible colors) nor did the manager offer to call around and find them for me which struck me as odd. Anyone want to come and address 100 moving announcements???
Jennifer H.
Évaluation du lieu : 4 Lorton, VA
I have been to this store a few times and the employees are helpful if I have a question(and once in awhile they ask if you need help as they walk by – which, as a former employee in another state, I know they’re supposed to do ALL the time). But as a customer, I don’t mind, because if I’m there, it’s typically to get what I came for and get out as quickly as possible – having worked for the company, I know the layout of the store and where everything is so I rarely need assistance. Checkout always goes smoothly and none of the cashiers has ever given me THELOOK(you know what it is) when they have to look up my rewards number because I don’t have the card.